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Many organisations in Malaysia realise that to excel in today's competitive market, we must have highly skilled and well-trained employees within the teams. Professional skills, information, and knowledge are now a pre-requisite in the corporate or business world. Training employees has become a core strategy for many companies to motivate and re-energize their employees to peak performance.

At TrainingZone, we focus on providing the best possible high quality training and development programmes that will deliver high performance results for our customers. We are continuously driven to be the training provider that you can depend on for all your training needs.
Latest Training Programmes:
Casey Tee
Date: 4 & 5 August 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Management & Leadership Skills for NEW Supervisors & Managers By Casey Tee
This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.

You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.

As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.

Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!

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Gerald Peries (Jerry)
Date: 11 & 12 August 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Enhancing Your Accounting Skills Workshop By Gerald Peries (Jerry)
This workshop would enable accounting staff to understand and appreciate the steps performed in the accounting process and their contribution to management decision making.

In today’s computerised accounting world, accounting staff may perform very specific duties as part of the accounting process. They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, etc. As a result, they are often very focused in their respective areas of work that they may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result these staff do not see the physical transaction actually taking place. This may lead to a lack of understanding of the accounting process. Knowledge in these other areas of accounting will enable the staff to contribute more effectively to the organisation.

The accounting staff should also be aware of the types of decision made by management like performance evaluation, budgeting and managing working capital. An understanding of these management decisions would enable them to appreciate how their functions and information they provide fits into the overall objectives of the organisation.

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Casey Tee
Date: 11 & 12 August 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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People Management Skills in the Workplace By Casey Tee
No doubt about it: Individuals with excellent interpersonal skills rise to the top , in their careers, in their organizations and in life! You've probably seen it happen time and again.
gets ahead faster and goes further. You know the answer to that one ' no contest! What you may not know is that effective interpersonal skills can be learned ' just like any other skill.
Take two people with similar skills and knowledge, but one of them has enviable people skills while the other's interpersonal skills are only mediocre. Which one

It's true! In fact, many a top professional who appears to be a "born people person" ! comfortable and confident in any situation , has taken training to master the interpersonal skills he or she uses to connect so powerfully with others. The ability to build effective professional relationships, to strike up instant rapport, to communicate with tact, and to make a memorable impression are nothing more than a collection of techniques that you can learn and cultivate.

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Cerene SF Chin
Date: 12 & 13 August 2014 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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English Grammar Communication At Work By Cerene SF Chin
Understanding and using English grammar correctly in spoken or written English is essential in projecting professionalism. When a person is conversant with English grammatical rules, he / she add values to both his / her professional and personal lives. Bosses would certainly consider giving more opportunities to staff who are capable of using "presentable" English in business environment. This program helps the participants rediscover the joy of learning English grammar and raise their language confidence to enhance English performance at work. It is intended for pre-intermediate / intermediate level participants.

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Aslini Abdullah
Date: 13 August 2014 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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SUPER-Administrator: Managing Workload (Office Administration Skills Seminar) By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude.

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Cyril Pagadala
Date: 14 & 15 August 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Drawing Up a Pay Structure & Compensation Package Workshop By Cyril Pagadala
Almost everyone in a profit-oriented organisation works because of compensation and benefits.

Employees look for a certain minimum compensation to meet their cost of living expenses and thereafter to be compensated according to market conditions. Besides this employees expect to be given a fair compensation in comparison to others. Employees also want to know their compensation and benefit plan for the future as part of having a secure career plan.

Employers on the other hand need a proper compensation and benefits programme to attract and retain employees. The also need this for planning and budgeting purposes.

This comprehensive workshop covers the entire spectrum of compensation and benefits management. It starts off with the basic HR tool of writing proper job descriptions and specifications suitable to make compensation decisions, followed by job evaluation to determine an internally equitable salary structure in tandem with the market.

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S.Ananthy A/P L.Sankaran
Date: 14 & 15 August 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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How To Continuously Improve Performance At Work By S.Ananthy A/P L.Sankaran

Fast evolving workforce requires all employees to constantly upgrade knowledge and skills  in order to gain competitive edge in career.  The greatest contributing factor toward this effort is managing  attitude at work. More than 80 % of KPI is determined by your attitude.

Through this program, you will also find solutions to manage daily workload by working more effectively and prioritize according to requirement. At the end of the program, you will be able to understand how to apply these competencies immediately at work upon return.

Join the program and learn how to:

• Sustain excellent performance.
• How to turn “bad days” to become “good days”.
• Be more productive with well-managed workload.
• Create more “good days’ and positive thoughts at work.

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Ng Yong Hooi
Date: 18 & 19 August 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Timeless Time Management Strategies Workshop By Ng Yong Hooi

If you are like most people who spend their life in a frenzy of activities, but achieve very little, it simply shows that you are not concentrating your efforts on doing things that matter the most – things that will give you the results you’ve been looking for.

This workshop is to invite you to examine yourself and analyze how you use your time on a daily basis, while discovering the importance of planning, goal-setting and prioritizing. In addition, it will help you to regain ‘extra’ hours, function more effectively at work with less stress and frustration, and achieve greater work-life balance.

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Casey Tee
Date: 18 & 19 August 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Decision Making & Root Cause Analysis Workshop By Casey Tee

This training workshop adopts a common sense approach to effective and proven problem solving and decision making and provides a wealth of effective techniques in root cause analysis which can be applied and implemented immediately on the job.

The approach presented in this workshop is a simple and easy-to-use problem solving and decision making process which is explained in a step- by- step fashion.

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Gerald Peries (Jerry)
Date: 20 & 21 August 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Financial Skills For Non-Finance Managers & Executives Workshop By Gerald Peries (Jerry)

In today’s diverse and ever changing business environment, it is crucial for all non-finance managers, executives & officers to develop and sharpen their financial skills.

These skills will enable them to understand and analyse financial statements, contribute effectively in pricing, planning and control decisions and make positive contributions towards effective project selection.

Acquisition of these skills would also enable these personnel to appreciate how their function fits into the overall objectives of the organisation, thus enabling them to better contribute to the organisation’s goal.

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Aslini Abdullah
Date: 20 & 21 August 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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A Systematic Methodology To Effective Filing & Record Management Workshop By Aslini Abdullah
Filing & Record Management is part of an effective office management system. Paper work overload in office is a daily challenge in most company. Records/Paper-works need to be kept for regulation purpose and also for future reference. Without a strategy or know how to file/store those massive paperwork, it would be a nightmare in most company. It must also be easy to locate any paperwork as needed.
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Casey Tee
Date: 25 &26 August 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The Excellent Strategies To Manage The "Y Generation" In The Workplace By Casey Tee

Many are confused or disappointed by the “Y Generation”. They are so much different than “X Generation”. Are you frustrated by young workers who feel entitled to success, need constant praise, want everything to be “their way” and may even dress like vagabonds?  Are you struggling to attract and retain a generation of workers whose commitment seems more temporary than permanent?

This is “Generation Y”, a workforce of as many as 70 million, and the first wave is just now taking their place in an increasingly multigenerational workplace.
In this workshop, we’ll show you how to motivate and manage “Generation Y”. You’ll learn what makes them tick, how to retain them, and make them productive and energized.

This is the only workshop of its kind and is driven by the most intense study ever conducted of “Generation Y” in the workplace. Whether you’re a senior executive, an HR leader or a manager, this seminar will give you the specific tools to attract and retain the workforce of the future.

By the way, “Generation Y” really isn’t so bad (and managed properly, can be extraordinarily productive). You just have to know what makes them tick and understand how to leverage that insight to make them productive and engaged employees.

This workshop will give you the specific strategic and tactical tools to attract, retain and manage “Generation Y”.

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Ng Yong Hooi
Date: 4 & 5 September 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The NON-Negotiable Negotiation Skills Workshop By Ng Yong Hooi

We have all been involved in situations that required us to negotiate whether at home or at work, and in today’s business environment. The importance of successful negotiation cannot be overstated. Whenever we attempt to close a sale, deal with customers’ complaints, reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships, we are negotiating.

This workshop will attempt to discuss the finer nuances of negotiation and prepare you to become a conscious communicator in order to arrive at a suitable outcome.

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Cyril Pagadala
Date: 4 & 5 September 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The Powerful HR Administrator Workshop By Cyril Pagadala

An HR Administrator is a powerful employee.

He keeps records and communicates with employees and others on a daily basis. He is in touch with all employees and employees in turn seek him out. Higher level management also rely on him for the necessary data for decision making and trust him to keep all records and communicate well with the other employees 

Without the services of a powerful and professional HR Administrator, many decisions and policies of the company cannot be executed effectively.


This workshop seeks to sharpen the participant’s administrative skills in HR by being well  organized to be efficient and to develop the ability to handle relationships with insiders and outsiders with courtesy and tact.

To be even more powerful, participants are exposed to the legal aspects of HR administration  under the Employment Act 1957, Labour Ordinances of Sabah 2004 & Sarawak 2005,  The EPF Act 1991 and the SOCSO Act 1967

In this process it seeks to empower the HR Administrator so that he can go about his work with confidence and independence 

This unique workshop is a combination of office administration skills, HR operational skills, soft skills, personal organising and time management skills, and legal skills which makes for a holistic powerful and professional HR administrator.

Participants will also receive samples of the various HR letters and other documentation.          

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Casey Tee
Date: 8 & 9 September 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Sales Strategies - The Sun Tzu's Art Of War Methodology By Casey Tee
This program is specially designed for sales professional to improve their sales and rapport building with customers by using the wisdom of Sun Tzu’s Art of War . Sun Tzu said : Know yourself and know your enemy ,100 battles and 100 victories.

Participants will learn ancient powerful skills to understand clients’ behaviours and build relationship and close the sales more powerfully. This program is aimed to bring out the best in every participants. It will make the participants hungry for sales and eager to meet their sales target. Participants will be able to learn the strategies on how to sell to different customers . This program helps to break into new accounts. They will learn the latest techniques to present to their clients effectively as Sun Tzu said :Winning without fighting is the best strategy.

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Gerald Peries (Jerry)
Date: 8 & 9 September 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
Location Map
Managing Full Set Of Accounts Workshop By Gerald Peries (Jerry)
In today’s computerised accounting environment, accounting staff perform very specific duties as part of the accounting function. They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, general ledger, etc. As a result, they are often very focused in their respective areas but may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result these staff do not see the physical transaction actually taking place. This may lead to a lack of understanding of the accounting process. A thorough knowledge of the accounting process will enable the staff to better understand the process thus contributing more effectively to the organisation.

 Register Now Find Out More 
Cerene SF Chin
Date: 10 & 11 September 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Improve Your Business Writing Skills At Work By Cerene SF Chin

People who learn to write well are increasing their value to the company, helping to create and enhance the company's corporate image. Effective written communication gives a professional impression of us and our organization. We very often find the task of writing business documents such as letters, memos and even e-mails very challenging. We are concerned whether we convey our written message clearly, concisely and accurately to achieve the desired result. Sometimes we wonder our written correspondence sounds professional to instill confidence in the reader. Thus, updating our business writing skills in this modern era has become an integral part of professional life.

This program is designed to guide the participant naturally to write effectively and professionally to achieve writing aims and produce the desired outcomes.

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Sri Devi Panchacharam
Date: 11 & 12 September 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Get Out Of The Box & Think Creatively Workshop By Sri Devi Panchacharam

In our complex and fast changing world where the focus is always on how business and its processes can be improved. It is not uncommon to see changes made for the better almost on a monthly basis in certain organizations. Executives and leaders are expected to think on their feet, and emerge with brilliant ideas as and when required, which might be a challenge to most. “Off-the-shelf” or standard thinking is just not enough! To survive the cut-throat corporate world, creativity and differentiation is the key to find innovative solutions to difficult problems and make decisions in an environment in which there are lots of unknowns.

How many of us have said “I am not the creative kind…”, especially when faced with tasks that require a degree of creativity. The fact of the matter is, creativity, in the business world at least, can be honed with awareness, knowledge and practice. It is a skill which can be learnt- at any age. Once you’ve learnt the pre-requisites and understand how it applies to you, the next step would be to organise the thinking methodically, and then move on to the action phase. And this is precisely what this programme is going to help you do, and it will be a lesson learnt for life.

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Cyril Pagadala
Date: 18 & 19 September 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Handling Payroll According to Malaysia Laws + Final Tax Workshop By Cyril Pagadala

The main reason why employees work is because of wages. Employees expect employers to pay wages according to the agreed terms in the contract of employment.

On the other hand Malaysian laws also state how pay should be paid and the benefits that should be provided either in cash or in kind. Laws also require that employers deduct employees' salary and contribute together with employers' contribution to SOCSO and the EPF. Further the laws also require employers to deduct employees? salary for income tax. Failure to follow the laws correctly may result in heavy penalties.

The workshop looks at the various benefits in kind or cash that should be paid to employees as well as making the necessary deductions and contributions for SOCSO, EPF and income tax

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Ng Yong Hooi
Date: 18 & 19 September 2014. (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Effective Interpersonal & Communication Skills Workshop By Ng Yong Hooi
Whether you are a technical or non-technical professional, communicating with others is an essential part of the job. Communication is not just putting across a language but incorporates culture and all aspects of human relations. The way people interact at the workplace dramatically affects morale, teamwork, productivity, customer relations and ultimately the organization’s bottom line.

This workshop aims to help participants understand how perception affects communication success and to acquire powerful interpersonal communication tools and principles to manage workplace diversities and maximize all business interactions.

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Gerald Peries (Jerry)
Date: 22 & 23 September 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Managing Your Company Cash Flow Workshop By Gerald Peries (Jerry)

In today’s diverse and ever changing business environment, it is crucial for all managers, executives & officers to understand and appreciate the importance of cash flow management.

Acquisition of these skills would also enable these personnel to appreciate how their job function affects the cash flow of the organization, thus enabling them to better contribute towards the organisation’s cash flow.

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Casey Tee
Date: 22 & 23 September 2014. (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The Neuro Linguistic Programming (NLP) Management & Leadership Skills Workshop By Casey Tee

In NLP , a problem is defined as a difference or gap between present and desired state. If you congruently do not want to be anywhere different than you are now , you do not have a problem. But as soon as you set a goal or an outcome you have created a challenge or problem because you want to change something about your present state in order to reach the desire state. Resources are the actions , operations and maps that allow us to move from the present state to a desired state. A solution is the identification and application of the appropriate resources to a present state that leads us to the desired state.

Staff need to adapt to change in order to stay competitive and continue to grow. Each day , social and technical innovations that effect the way people work , communicate and interact are being introduced at an increasing rate. People in businesses and organizations realize that the constant development of new skills is needed to meet the ongoing needs brought about by change , to be a learning organization.

The Power of NLP covers the basic skills necessary for attaining the inner map and skills of effective team building ,communication ,leadership and people management. The skills have been modeled from effective leaders and managers from around the world using the tools and filter of NLP.

NLP is a proven body of ideas and techniques that will dramatically increase your ability to achieve better results in less time by applying resourceful language tools. This workshop is much more than just an introduction to NLP but rather a grounding in the practical skills and applications of NLP.

A launch pad to personal development and resourceful thinking strategies that will impact participants in so many ways. By the completion of this intensive accelerated workshop, all participants will be equipped with effective tools to dramatically influence results and achieve success in a competitive market place.

NLP is one of the most practical and effective ways to enhance success in planning , motivating others , correcting negative attitude , negotiation and leadership. NLP is powerful because it operates on the most fundamental principles of how the brain processes information. In short, effective practitioners of NLP can be more influential and achieve results more resourcefully and in less time.

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Casey Tee
Date: 29 & 30 September 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The NLP Advanced Customer Services Skills Workshop By Casey Tee
The purpose of this workshop is to impart the necessary NLP customer service and interpersonal skills to the staff who need to use them. Emphasis will be given to train the participants on the methods and techniques in providing excellent customer service and PR skill to win the heart of customers. They will also learn professional methods to deal with difficult customers and challenging PR situation.
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S.Ananthy A/P L.Sankaran
Date: 29 & 30 September 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Right Thinking Skills To Manage Difficult Situation Workshop By S.Ananthy A/P L.Sankaran
When we are passionate about our work, we tend to enjoy it. When we enjoy what we do consistently, we become excellent. At times, when we are faced with difficult situation at work, we realize the mind is in conflict with the  “heart”. Instead of doing what is right, we follow our “heart”. The result of these actions could produce complacency, misunderstanding, truancy and lack of proactiveness among staff.

By learning and enhancing some important thinking skills, we can manage this situation to produce more positive and productive results.
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Sri Devi Panchacharam
Date: 29 & 30 September 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Professional Etiquette & Grooming Workshop By Sri Devi Panchacharam

Etiquette comes from a Latin word, which means “to attach” and that is exactly the objective of this training programme: to get people; clients, colleagues, employers alike, attached to your highly professional and exceptional work behaviour. This two-day intensive programme will cover many crucial aspects of business etiquette, chiefly the fundamental knowledge of business etiquette, the power of professional image, the impact of communication, interpersonal skills and the art of meal meetings.

It is true that professional business etiquette will not be able to make up for technical knowledge and expertise of a job, but it weights just the same in terms of importance. It may seem unjust, but we ARE judged based on our appearance. The good news is, this is an area which we can take charge of and groom to perfection, resulting in positive career outcomes. Excellent etiquette boosts one’s confidence whilst enhancing the corporate brand. When it comes to sealing a deal, professional etiquette can very well be the differentiating factor between success and failure. This course focuses on real-world scenarios and is packed with hands-on learning activities to reinforce learning points and improve the levels of professionalism of all participants.

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Cyril Pagadala
Date: 1 & 2 October 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Effective Human Resources Management Workshop By Cyril Pagadala
Organizations need employees to achieve organization's goals. To be effective they need to be motivated with the right Human Resources Management (HRM) Systems. This workshop seeks to empower the manager with the necessary knowledge and skills to do just that .

The workshop focuses on the core aspects of HRM functions in an organization.

The core topics covered are: role of HRM; job descriptions & job specifications; HR planning; TNA, training and development & orientation; performance appraisals and performance management; Points Method of job evaluation and how financial and non-financial benefits motivate employees; grievances, discipline, termination.

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Sri Devi Panchacharam
Date: 1 & 2 October 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Body Language: The Power Of NON-Verbal Communication By Sri Devi Panchacharam
Ever wondered what it means when a high-level executive sits with both hands behind his head during a business presentation? What about that serious look coupled with a chin-stroke? Or your new colleague standing with their thumbs protruding from their back pockets? How can you find out if someone is lying to you? Almost every gesture, look or posture has a hidden meaning and learning the art and science behind body language is definitely a plus point. It is indeed a great advantage to be able to read people’s minds through the subtle signals which has been exposed by their body language.

Is it possible to fake your body language then? You will need to attend this practical & informative workshop to find out!
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Casey Tee
Date: 1 & 2 October 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Sun Tzu's Art Of War Methodology: Management & Leadership Tools By Casey Tee

Will your managers be ready for the new responsibilities, competition and challenges of the 21st century. Will your managers earn the respect of those under their supervision. Will those who promoted the managers be pleased with their performance. The answers lie in how the managers go about motivating, leading and building relationship with those they supervise.

Today's managers are required to create a positive working climate, make quality decisions, demonstrate effective skills in handling a wide variety of human problems, manage time, set priorities, mould employees from different cultures into a team and show excellent leadership in their managerial style.

Common sense will help your managers somewhat in becoming good managers. However, to make a really successful manager, one needs the kind of knowledge and skills that Sun Tzu's Art of War provides.

Sun Tzu's Art of War offers the most comprehensive and effective way to manage a team in the Malaysian environment. The leadership and management principles of Sun Tzu's Art of War are well received by the world.

Sun Tzu's Art of War is the oldest and most well known military manual in the world. Politicians, military experts and businessmen throughout history have all regarded Sun Tzu's Art of War as an important source of wisdom and their secret weapon for victory.

Today, we have witnessed how the application of Sun Tzu's principles have expanded beyond the battlefield into everyday life. Its influence is felt not only in military and state administration, but also in business, public relations, sales, marketing, corporate strategies, diplomacy and even sports.

Thus, we can see how flexible Sun Tzu's strategizing principles can be applied, making it a useful resource for anyone desiring to meet any challenge.

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Cyril Pagadala
Date: 9 & 10 October 2014. (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The Benefit Of The Employment Act 1955, SOCSO Act 1969 & EPF Act 1991 Workshop (latest amendments) By Cyril Pagadala

The Employment Act 1955, EPF Act, SOCSO ACT are among the main laws governing employees
   
The Employment Act 1955 forms the basis of employment contracts between employer and certain categories of mostly non-management employees. It also serves as a guideline for employees who are not protected under the EA. The EA provides minimum benefits that must be provided to employees. The new amendments also cover some employees who were previously not protected under the EA 

The EPF Act 1991 is a retirement scheme for employees and has a lot of rules regarding contributions and withdrawal

The SOCSO Act 1969 is an insurance scheme for Malaysian employees for employment injury or invalidity. Both employer and employee are required by law to contribute to EPF and SOCSO

The Minimum Wages Order (2013) specifies the minimum wages that should be paid in West and East Malaysia  

For the first time ever the Malaysia government has introduced the Minimum Retirement Age Order (2013)

Part-timers are now also protected under the law. They are entitled to certain benefits including OT   
 
The workshop covers all the relevant aspects of the EA, EPF and SOCSO Acts ie duties and liabilities of employers, the benefits and conditions for benefits and procedures for making claims. It also covers the Minimum Wages Order, The Minimum Retirement Age Order, and Part-timers (Employment) Order.     

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Sri Devi Panchacharam
Date: 9 & 10 October 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The Rules Of Professional Behavior Workshop By Sri Devi Panchacharam
It is not rocket science to work in the corporate world. But only the cream of the crop succeeds to move up the ladder quickly by mastering the rules of professional behaviour. This workshop will highlight several insider tips and tricks which will be the guiding principle on how you can improve your professional life. The modules cover many areas that that helps take you further, faster, whilst winning you admiration, respect and perhaps, that next promotion.
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Ng Yong Hooi
Date: 13 & 14 October 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Emotional Intelligence For Personal Effectiveness @ Work By Ng Yong Hooi
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

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Casey Tee
Date: 13 & 14 October 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Effective Communication Skills With NLP Workshop By Casey Tee
The purpose of this workshop is to impart the necessary NLP communication; influencing and interpersonal skills to the staff as well as any stakeholders who need to use them. Emphasis will be given to train the participants on the NLP methods and techniques in providing excellent communication and persuasive skills to increase effectiveness. They will also learn professional NLP methods to deal with difficult and challenging situation.
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Cerene SF Chin
Date: 14 & 15 Octotber 2014 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Personal & Professional Effectiveness At Work By Cerene SF Chin
Being effective at work is the fundamental responsibility of every employee. Professional effectiveness is often linked to personal essence such as self-image, positive mindsets, confidence and constructive interpersonal relationships and etc. This program takes the participants through some level of inner power rediscovery and shows them the essential skills to enhance job performance and team cooperation.

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Gerald Peries (Jerry)
Date: 15 & 16 October 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Budgeting & Cost Control Workshop By Gerald Peries (Jerry)
In today’s competitive and uncertain business environment, an organisation’s control of cost, pricing strategy and budgeting can be a critical factor that can make the difference between success and failure.

Organisations that can have better control of their cost would have a clear competitive advantage, therefore accurate and timely cost information and proper budgeting techniques can go a long way in helping these organisations become successful.

All organizations would like to grow by taking on good projects. Proper project selection techniques would ensure that only the right projects are selected, thus positively contributing towards the overall profitability of the organization.

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Ng Yong Hooi
Date: 15 & 16 October 2014 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Delivering Winning Customer Services Workshop By Ng Yong Hooi
In every organization, the front-line people, who happen to become those that the customers come into contact with first, are the ones that leave a lasting impression. Their way of contact and handling the customers are essential to ensure that the customers come back for more of their services.

This workshop is specially designed to help participants understand the importance of rendering excellent service and acquire practical customer service tips and techniques on how to create winning customer contact that will differentiate them from their competitors.

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Casey Tee
Date: 20 & 21 October 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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The Art Of Consultative Selling Workshop By Casey Tee
Many companies have fantastic products, a great team of people, and provide excellent customer service  and yet competitors seem to always have the upper hand. Sounds familiar.

The fact is this: Everyone in your business, who has anything to do with your customers, needs to know how to sell. If they don't have the right marketing & selling skills, you're throwing cash out of the window.

What's the point in spending another penny on brochures, advertising and websites if your team doesn't know how to get people to buy. If you want to stop losing sales to competition then you've got to sharpen your professional selling skills, and make sure your people demonstrate positive selling skills behaviors  all the time.

It's one thing to provide knowledge, and enhance selling skills levels , but without the right attitudes and beliefs supporting these, it's unlikely that results will last.

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Ng Yong Hooi
Date: 20 & 21 October 2014 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Striving For Excellence Workshop By Ng Yong Hooi

Do you spend a huge amount of time and dedication on a piece of work only to be met with re-work? Do you participate actively and effectively to help your organization drive down operational costs and work towards improving its bottom-line? Whatever business you are in, there is a pressure for everyone to perform better due to the demand of quality conscious delivery objectives from your customers.

This workshop will open up a whole new meaning to what excellence is all about and the need to work towards building a culture that is paranoid about it.

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Gerald Peries (Jerry)
Date: 28 & 29 October 2014 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Accounting For NON Accounting Personnel Workshop By Gerald Peries (Jerry)
Accounting is often called the language of business and as such, it is very important for all staff to be familiar with this very critical functional area. Enable participants to become comfortable in the understanding and the use of accounting information.

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S.Ananthy A/P L.Sankaran
Date: 30 & 31 October 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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Making Time Management Work For You Workshop By S.Ananthy A/P L.Sankaran
Why do feel you feel time is never enough, workloads are never completed and you hardly have enough time to enjoy doing things you really want? Why sometimes we complete a task that can be delayed and delay the task boss is asking now. How to prioritize according to bosses’ needs? Why are we always rushing in life? Why do we feel no matter how much effort we put, it is not enough? How to be more systematic and organized? How to create the life-career balance? How to reduce procrastination and be proactive?

Spare some of your time to attend this training workshop to find out these life-changing answers for your own self. Improvement in life happens when time is managed effectively at work and home.
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Cyril Pagadala
Date: 30 & 31 October 2014 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
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HR Policies & The Employee Handbook Under Malaysia Law & Practice Workshop By Cyril Pagadala

HR Policies are the organisation’s top management philosophy and general guidelines as to aims, objectives, responsibilities and accountabilities regarding the organisation’s prerogatives and its employees’ entitlements and benefits at all levels.

The Employee Handbook on the other hand contains the specific terms and conditions of employment. This handbook forms the bulk of the employment contract.      
 
These documents are fundamental to every organization even though the content and standards may vary widely according to differing needs. 

This workshop shows what factors need to be taken into account in drawing up HR Policies and the Employee Handbook. It also discusses related legal and human issues and gives an insight into market trends in HR policies and employee benefits.

As it is strategic in nature, this workshop will appeal to HR Policy decision makers and those responsible for drafting them.   

A well developed written HR Policies Manual would provide clear guidelines for management decisions, while a clearly written Employee Handbook would provide transparency for better communication and employee relations. 

Participants will receive a clearly written sample of the HR Policies Manual and the Employee Handbook which can be easily customised for different organizations.       

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