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| Date: 6 & 7 June 2012 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Mentoring, Coaching And Counseling Skills At Work By Raja Abdul Halim Raja Shah Kobat |
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Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter's professional and/or personal development. Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee.
Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.
The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback. |
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| Date: 11 & 12 June 2012 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Complying With Employment Act, SOCSO & EPF Acts Workshop By Cyril Pagadala |
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The Employment Act 1955 forms the basis of employment contracts between employer and certain categories of mostly non-management employees. It also serves as a guideline for employees who are not protected under the EA
The EPF Act 1991 is a retirement scheme for employees while the SOCSO Act 1969 is an insurance scheme for Malaysian employees for employment injury or invalidity. Both employer and employee are required by law to contribute to EPF and SOCSO.
The workshop covers all the relevant aspects of the EA, EPF and SOCSO Acts : duties and liabilities of employers, the benefits and conditions for benefits and procedures for making claims.
All HR Managers and Executives need to know the main provisions of the EA to avoid providing benefits less than the EA. They may at times need to explain to employees some of the main provisions of the EA so as to avoid misunderstanding.
They also may need to know the procedure to register new employees and to inform EPF & SOCSO of terminated employees. They may need to know how to make SOCSO claims for injury and invalidity.
As part of their corporate social responsibility and welfare, HR Managers and Executives may want to go even further and explain the benefits of EPF and SOCSO to employees so that employees or their families may claim the full benefit within the stipulated deadlines. Employers may also be able to help employees in this regard. Ethical employers need to know the EA, EPF and SOCSO Acts to provide maximum support to employees. |
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| Date: 14 & 15 June 2012 (Thursday & Friday) |
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| Time: 9:00am to 5:00pm |
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| Improving Your Interviewing & Selection Skills Workshop By Cyril Pagadala |
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Interviewing and selecting the right employee is the right of every manager, executive and supervisor as they are the only ‘users’ of the employee.
They have to ensure that the selected employee has the right demonstrated skills through learning and experience and also the right attitude towards the user department’s stakeholders in order to carry out their duties effectively.
While no interview and selection method or technique can absolutely guarantee getting the perfect candidate, interviewers will nevertheless have to try their best. The best approach to ‘try their best’ is to have a methodical way of doing it.
The workshop focuses on the core areas of interviewing and selection in a comprehensive way. It covers the system of designing and asking structured questions, and evaluating responses in an objective way. It also contains an overview of the various types of selection tests that can be applied to candidates in a simple way.
The workshop gives participants a broader aspect of the interviewing and selection function so as to develop flexibility in designing questions and making decisions. |
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| Date: 26 & 27 June 2012 (Tuesday & Wednesday) |
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| Time: 9:00am to 5:00pm |
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| The Power Of Branding Workshop By Kay Wong |
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In today?s modern market economy there is an explosion of choices ? what product to buy, which service to choose, which company to work with, and who to buy from.
Modern society is also information-rich but time-poor. The value of a powerful brand grows directly in relation to how fast and easily consumers choose your brand.
Smart companies know that brands are a company?s most valuable asset. Therefore capitalizing on their brands is important for growth and profitability.
Smarter companies know that branding goes beyond products and services, their features and benefits. Consumers choose products and services because of what the brand represents. If not for the branding of Sony, Toyota, Samsung and LG, Asian brands would not be what they are today.
Branding is about who it is and what it does for your corporate performance.
This workshop in branding gives you the know-how of strategically managing your brand, giving you the foundation to start developing a more power-packed plan for the image of your brand. |
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| Date: 11 & 12 July 2012 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Professional Etiquette & Grooming Workshop By Sri Devi Panchacharam |
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Etiquette comes from a Latin word, which means “to attach” and that is exactly the objective of this training programme: to get people; clients, colleagues, employers alike, attached to your highly professional and exceptional work behaviour. This two-day intensive programme will cover many crucial aspects of business etiquette, chiefly the fundamental knowledge of business etiquette, the power of professional image, the impact of communication, interpersonal skills and the art of meal meetings.
It is true that professional business etiquette will not be able to make up for technical knowledge and expertise of a job, but it weights just the same in terms of importance. It may seem unjust, but we ARE judged based on our appearance. The good news is, this is an area which we can take charge of and groom to perfection, resulting in positive career outcomes. Excellent etiquette boosts one’s confidence whilst enhancing the corporate brand. When it comes to sealing a deal, professional etiquette can very well be the differentiating factor between success and failure. This course focuses on real-world scenarios and is packed with hands-on learning activities to reinforce learning points and improve the levels of professionalism of all participants.
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| Date: 12 & 13 July 2012 (Thursday & Friday) |
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| Time: 9:00am to 5:00pm |
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| Management & Leadership Skills for NEW Supervisors & Managers By Casey Tee |
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This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.
You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.
As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.
Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away! |
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| Date: 8 & 9 August 2012. (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| The Neuro Linguistic Programming (NLP) Management & Leadership Skills Workshop By Casey Tee |
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In NLP , a problem is defined as a difference or gap between present and desired state. If you congruently do not want to be anywhere different than you are now , you do not have a problem. But as soon as you set a goal or an outcome you have created a challenge or problem because you want to change something about your present state in order to reach the desire state. Resources are the actions , operations and maps that allow us to move from the present state to a desired state. A solution is the identification and application of the appropriate resources to a present state that leads us to the desired state.
Staff need to adapt to change in order to stay competitive and continue to grow. Each day , social and technical innovations that effect the way people work , communicate and interact are being introduced at an increasing rate. People in businesses and organizations realize that the constant development of new skills is needed to meet the ongoing needs brought about by change , to be a learning organization.
The Power of NLP covers the basic skills necessary for attaining the inner map and skills of effective team building ,communication ,leadership and people management. The skills have been modeled from effective leaders and managers from around the world using the tools and filter of NLP.
NLP is a proven body of ideas and techniques that will dramatically increase your ability to achieve better results in less time by applying resourceful language tools. This workshop is much more than just an introduction to NLP but rather a grounding in the practical skills and applications of NLP.
A launch pad to personal development and resourceful thinking strategies that will impact participants in so many ways. By the completion of this intensive accelerated workshop, all participants will be equipped with effective tools to dramatically influence results and achieve success in a competitive market place.
NLP is one of the most practical and effective ways to enhance success in planning , motivating others , correcting negative attitude , negotiation and leadership. NLP is powerful because it operates on the most fundamental principles of how the brain processes information. In short, effective practitioners of NLP can be more influential and achieve results more resourcefully and in less time. |
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| Date: 12 & 13 September 2012 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Mentoring, Coaching And Counseling Skills At Work By Raja Abdul Halim Raja Shah Kobat |
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Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter's professional and/or personal development. Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee.
Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.
The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback. |
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