Personal & Professional Effectiveness At Work by Chin Siow Fong, Cerene
Date: 15 & 16 August 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue: Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
Introduction:
Being effective at work is the fundamental responsibility of every employee. Professional effectiveness is often linked to personal essence such as self-image, positive mindsets, confidence and constructive interpersonal relationships and etc. This program takes the participants through some level of inner power rediscovery and shows them the essential skills to enhance job performance and team cooperation.

Objectives:
  • Develop positive and learning paradigms for work life
  • Revive an optimistic and professional outlook for self-image and roles in the organization
  • Analyze work challenges and resolve issues to enhance work results
  • Develop open perspectives to view change as part of life and is essential for organizational growth and well-being.
  • Learn and use planning tools for greater performance
  • Enhance communication and human relation with bosses, peers, customers and  others
  • Instill team spirit and enhance cooperation through team-working
  • Program Content:

    1   Starting With the "Right" Mindset for the Challenges Ahead

    • Developing an open mind to learn and progress on the job
    • Projecting a positive self image at all times

    2   Rediscovering Personal Power

    • Jump start your self esteem
    • Reality check on personal skills

    3   The K.A.S.H. Dynamics (Knowledge, Attitudes, Skills, Habits)

    • Freedom of Choice (FOC) - Optimism versus Pessimism
    • PRIDE (Personal Responsibility In Daily Effort) - Taking responsibility for self
    • Applying professional wisdom for effective performance

    4   Handling Change

    • Understanding "Change" is part of life
    • Making decisions to adapt to changes
    • Dealing with stress in changing environment

    5   Getting Organized and Getting Things Done

    • Using essential planning tools to plan, organize and manage time
    • Setting realistic objectives, goals and deadlines to achieve maximum
        productivity
    • Follow-up and review of work performance

    6   Practical Interpersonal and Communication Skills

    • Understanding the needs and wants of others
    • Achieving favourable human relation through effective listening skills
    • Utilizing Key Principles to enhance and maintain positive interpersonal
      relationship

    7   Team Working for Win-Win Results

    • Learning the importance of coordination and cooperation in achieving team
      results
    • Developing and maintaining positive team-working spirit for harmony and motivation
    • Success Agreement System for team sustainability
    Methodology:
    The workshop is interactive and participative allowing participants to internalize the concepts and knowledge learnt. There is a mixture of lectures, role plays, skill practices, discussions, games, group dynamics, simulations and reflective exercises to integrate learning.
    Who Must Attend:
    All personnel in clerical, administrative and supervisory positions.
    Investment Fees:
    RM1,888.00 + 0.00% GST per participant (Standard Fee)
    RM1,588.00 + 0.00% GST per participant (Early Bird Fee, register by 06 August 2018)

    Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
    Registration:
    There are 3 methods to register for this training:
    1. Kindly click here for online registration. Register Now.
    2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (44KB).
    3. Call us to register. Tel: +6-03-6270-9883.
    Notes:
    This Training Programme is SBL Claimable *Subject to PSMB conditions.

    Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)