Making Smart Decision Creatively Workshop by Raja Abdul Halim Raja Shah Kobat
Date: 29 & 30 September 2010 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue: Grand Dorsett Subang Hotel, Subang Jaya
Introduction:

Business operation require problems to be solve using creative thinking process. To improve individual’s problem-solving and decision-making skills by using various models that are introduced.

Objectives:

At the end of the training, participants will be able to:

• Determine the causes by comparing between unsatisfactory and desired level
• Propose solutions by utilizing different tools and methods
• Evaluate solutions based on factors such as cost, feasibility and time
• Utilize creativity techniques to generate ideas apart from conventional method
• Implement and follow-up confidently on the solutions proposed
• Define creativity in order to produce ideas spontaneously
• Differentiate creativity blocks and blockbusters with the objective of generating ideas
• Develop creative techniques in increasing productivity
• Work as a group in generating ideas towards business advantage

Program Content:

Essential elements in problem-solving
• Defining a problem
• Why the need for problem-solving
• Reasons problems are not solved
• Ways of identifying possible causes
• Techniques of proposing solutions or alternatives
• Evaluate solutions or alternatives
• Ways of generating ideas
• Implementing solutions

Different types of problem-solving methods- SCIENTIFIC
1. Goal-setting method
• Propose alternatives
• Analyze alternatives
• Select the best alternatives
• Plan and take action Evaluate results

2. Pro and con method
• Setting the goal
• Identify the ultimate decision
• Factors which are for and against
• Proposing alternatives

3. Force-Field method
• Write the goal
• List driving and restraining methods
• Deciding the favouring and resisting changes
• Developing an action plan

4. ABC Method
• Analyse the alternatives
• Balance the benefits
• Calculate contingencies
• Make decision

Decision-making models: Problem-solving
1. 5W-H method
• Causes of dissatisfaction
• Who is involved?
• Place of happening
• Reasons of happening

2. Opportunity method
• Listing problems
• Availability of Opportunities

Decision-making models:group
1. Consensus method
• Describing the problem
• Listing possible alternatives
• Reviewing and setting priorities
• Work towards consensus
• Implement the decision
• Evaluate the results

2. Collaborative method
• Levelling
• Listening skills
• Validating
• Behaving assertively

Getting started-Background Information
• Definition of creativity
• The creativity possess
• True creativity
• Creativity quotient

Creativity blocks and blockbusters- Analyzing your creativity
• Benefits from enhancing your creativity
• Ways to become more creative
• Blocks and blockbusters to creativity

Creative techniques for idea generation
• For strategic problems
• New product ideas
• Human Resource problems
• Marketing
• New product improvements

Group Creativity
• Brainstorming
• Brainwriting
• Preparation, rules and follow-ups

 

Methodology:

Participants will have the opportunity to use the Problem-solving steps and models during the training.

Who Must Attend:
Executive or NON-Executive level employees.
Investment Fees:
RM1,488.00 per participant (Standard Fee)
RM1,288.00 per participant (Early Bird Fee, register by Monday, September 20, 2010)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-90595116. Click here to download Registration Form (53KB).
  3. Call us to register. Tel: +6-03-9059-3116.
Notes:
This Training Programme is SBL Claimable *Subject to PSMB conditions.