Effective Coaching & Mentoring Skills Workshop by Tee Keng Chai, Casey
Date: 5 & 6 July 2021 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: Hotel Istana City Centre Kuala Lumpur
Introduction:
Coaching & Mentoring  can deliver dramatic results and drive significant financial impact to the bottom line. Many organizations today utilize coaching to build alignment, accelerate goals, and develop current and future leaders. Corporate coaching is focused on execution and results!

All leaders must have coaching  and mentoring skills as an essential element in their leadership toolbox. Leaders who consistently utilize coaching skills have more effective teams, higher morale, and better bottom-line results. Organizations with a coaching culture have high levels of retention of key people, better customer service, and higher productivity.

Employees who have received coaching and mentoring seminar report:
- Improved working relationships with peers, direct reports and their manager.
- Increased ability to deal with conflict.
- Improved performance when dealing with business challenges.

Learning how to be an effective coach is rewarding personally, and creates impact on the company’s bottom line.

Objectives:
- A comprehensive coaching approach to help your people improve performance and manage performance challenges
- To utilize coaching to increase business results by expanding your direct reports' potential and performance
- To create a culture of core competencies that leads to coaching conversations throughout the organization
- To create a consistent methodology of coaching that increases performance and supports the company's growth
- To leverage your coaching strengths while learning skills and techniques to increase your organizational influence
- Mentoring Skills
- Counselling skills

Program Content:
Module 1: What is Coaching ?
- Acquire a coaching mindset that will allow you to create results in others in the areas of performance, learning and fulfillment
- Learn the difference between coaching and managing, and identify when both should be used
- Explore characteristics of good coaches and self-assess your level of expertise
- Learn how coaching, when applied to your day-to-day work, creates an increase in organizational results

Module 2: Core Coaching Skills
- Transform your ability to listen and close the gap between what the speaker said and your interpretation of what you heard
- Learn three levels of active listening and create alignment through the creation of a shared agenda
- Identify and learn how to ask powerful questions that increase performance, deepen learning and increase fulfillment in others
- Learn how to consistently craft questions to move action and results forward
- Transition from a problem orientation to solution orientation through The Coach's Checklist for Asking Powerful Questions
- Develop the ability to get more buy-in, action and ownership in any business situation

Module 3: Coaching Process /Framework and Implementation
- Acquire powerful tools for coaching anyone at any level
- Develop your skill in using The Coaching Roadmap to prepare for an effective coaching conversation
- Learn how to steer employees to focus their behaviors and actions in the direction you determine as most productive
- Develop more skill as a coach by utilizing The Coaching Model, which is guaranteed to increase business results

Module 4: Develop Your Effective Coaching Style
- What coaching is and its purpose 
- Types of coaching opportunities: Coaching for Success, Coaching for Improvement &  Managing Performance Problems 
- The coaching process 
- Qualities of the effective coach 
- The managers' role as a coach 
- Coaching styles 
- Recognize the importance of preparation 
- Identify key principles of coaching 
- Relate the principles to your work as a coach

Module 5: What is Mentoring?
- The qualities of an excellent mentor
- Learn the different mentoring styles
- Explore the challenges faced by Mentor
- Learn how mentoring, when applied to your day-to-day work, creates an increase in organizational success

Module 6: Master The Core Mentoring Skills
- Listening skills
- Questioning skills
- Identify and learn how to ask the right questions
- Master the effective mentoring technique

Module 7: Master The Effective Feedback Skills in a Way that Encourages Positive Change 
- Feedback skills is part of Mentoring Process
- C.A.N.D.I.D feedback (Putting skills into practice)
- Giving and receiving feedback

Methodology:
Interactive Workshop
Who Must Attend:
Executives, managers, leaders and emerging leaders who want to learn and integrate coaching skills into their current leadership style in order to increase their effectiveness and influence within their organizations.
Investment Fees:
RM1,908.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,590.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 01 July 2021)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is SBL Khas Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Khas With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)