Human Resources (HR) Policies & The Employee Handbook Under Malaysia Law & Practice Workshop by Pagadala Cyril Papiah
Date: 3 & 4 June 2021 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue: Hotel Istana City Centre Kuala Lumpur

HR Policies are the organisation’s top management philosophy and general guidelines as to aims, objectives, responsibilities and accountabilities regarding the organisation’s prerogatives and its employees’ entitlements and benefits at all levels.

The Employee Handbook on the other hand contains the specific terms and conditions of employment. This handbook forms the bulk of the employment contract.      
These documents are fundamental to every organization even though the content and standards may vary widely according to differing needs. 

This workshop shows what factors need to be taken into account in drawing up HR Policies and the Employee Handbook. It also discusses related legal and human issues and gives an insight into market trends in HR policies and employee benefits.

As it is strategic in nature, this workshop will appeal to HR Policy decision makers and those responsible for drafting them.   

A well developed written HR Policies Manual would provide clear guidelines for management decisions, while a clearly written Employee Handbook would provide transparency for better communication and employee relations. 

Participants will receive a clearly written sample of the HR Policies Manual and the Employee Handbook which can be easily customised for different organizations.       

At the end of the workshop, participants are able to:

• Draw up clear HR Policies and the Employee Handbook; and define their aims and purposes
• Identify areas of responsibility for the HR Department
• Identify job functions and establish accountability and responsibility of employees carrying out HR functions 
• Identify management prerogatives
• Identify legal and market-standard benefits and entitlements for employees; and define their aims and purposes
• Establish the ‘paper’ trail or flow chart
• Ensure the adherence to legal standards surrounding various policies
Program Content:

PART A:  Policies on Management Prerogatives

• Definition of HR Policies
• Definition of Employee Handbook
• Definition of Mission & Vision
• Limitation of HR Policies and Handbook

2) HR Policy on HR Organisation Chart & Jobs   
• Organization structure & levels
• Who prepares job descriptions and job specifications?
• Dates for reviewing JD & JS
• Approving authority & signatories   
• Legal issues 

3) HR Policy on Employment
• Requisition for employees
• Job Advertisements
• Selection Tests
• Composition of panel of interviewers
• Background checks
• Pre-employment Medical Checks 
• Types of contracts
• Approving authority & signatories   
• Legal issues 

4)HR Policy on The New Employee
• Orientation
• Probation
• Confirmation  
• Approving authority & signatories   
• Legal issues 

5) HR Policy on Career Development
• Training & development?
• Company’s on-the- job and off-the-job training and development 
• Transfers
• Multi-tasking
• Promotions 
• Approving authority & signatories   
• Legal issues 
6) HR Policy on Performance Appraisals 
• Appraisal dates for probationers & confirmed employees
• Who appraises?
• Linking increments & bonuses to performance
• Action for non-performers 
• Approving authority & signatories   
• Legal issues 

7)HR Policy on Motivation
• Recognition Awards
• Get together functions  

PART B: Policies on Employee Entitlements & Benefits 

8) HR Policy on Normal Hours of Work and OT 
• Employees protected under the Employment Act 1955, Labour Ordinances (Sabah 2004) & (Sarawak 2005)
• Normal working hours & days
• OT Rates
• Procedure for OT claims
• Approving authority
• Records
• Legal issues   

9) HR Policy on Rest Days, PH & OT   
• Rest Days entitlement 
• Public Holidays entitlement 
• Rate for work done on Rest Days & PH
• Procedure for claims
• Approving authority
• Legal issues     

10) HR Policy on Annual Leave Entitlement   
• Annual Leave entitlement
• Encashment of annual leave
• Application procedure
• Approving authority & Signatories
• Legal issues  

11) HR Policy on Special Leave
• Unpaid Leave
• Unrecorded Leave
• Marriage leave
• Compassionate leave 
• Procedure for application
• Approving authority
• Legal issues  

12) HR Policy on Maternity / Paternity Benefits 
• Maternity Leave entitlement
• Conditions for paid Maternity Leave
• Miscarriage benefit  
• Confinement benefit
• Paternity Leave 
• Approving authority  & Signatories
• Legal issues

13) HR Policy on Medical & Dental Benefits 
• Hospitalisation & Non-hospitalization Sick Leave
• Prolonged illness leave    
• Medical Treatment Dental Benefits
• Panel & Non-panel doctors 
• Approving authority & Signatories 
• Legal issues

14) HR Policy on Basic Salaries / Allowances / Reimbursable Claims   
• Job Grades & Salary Grades & Pay Ranges
• Types and quantum of allowances & benefits
• Conditions for allowances and benefits   
• Procedure in reimbursable claims
• Payment of salaries and allowances 
• Approving authority & Signatories
• Legal issues 

15) HR Policy on Loans / Uniforms / Scholarship Other Benefits
• Loans
• Salary advances
• Scholarship
• Uniform
• Transport
• Approving authority & signatories   
• Legal issues 

16) HR Policy on Discipline
• Listing major and minor misconduct
• Rules of discipline
• Steps before taking disciplinary action
• Types of disciplinary action
• Approving authority & signatories   
• Legal issues 

17) HR Policy on Termination  
• Resignation notice period
• Retirement age
• Golden handshake
• Other retirement benefits
• Extension of service after retirement
• Retrenchment Compensation Issues   
• Approving authority & signatories   
• Legal issues 

18) HR Policy on Grievance Handling & Exit Interviews  
• General grievance procedure
• Content of Exit Interviews
• Approving authority  & signatories
• Legal issues

19) HR Policy on the Employee Handbook
• Scope and limitation of handbook
• General and specific aims of handbook
• Terms and conditions of employment
• Other information that may be included
• Approving authority & Signatories
• Legal issues       

Presentations, interactive discussion, workshop sessions, case studies
Who Must Attend:

• HR Managers
• Heads of HR Department
• Policy Decision Makers 

Investment Fees:
RM1,908.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,590.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 28 May 2021)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is SBL Khas Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Khas With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)