Online Training:- HR For NON-HR Executives Workshop by Pagadala Cyril Papiah
Date: 24 & 25 August 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
This workshop looks at the day-to-day issues of managing department employees and the associated challenges.

At the end of the workshop participants are able to: 

Draft proper job descriptions and job specifications 

Conduct a successful interview 

Identify training needs and carryout training for the department   

Conduct professional performance evaluation and draw up PIPs 

Conduct a professional counseling session

Draft warning letters for misconduct and non-performance

Manage a Domestic Inquiry   

Manage probationers the legal and professional way  

Improve employee relations and ethics in management      

Program Content:
(1) Importance of HR Management for Non-HR and Operational Line Managers    
What is HRM? 
Role of HRM in an organisation
Role of Operational Line Management in HRM   

(2) Employers and Employees Rights  
Employers legal prerogatives
Employees legal rights  

(3) Drafting Job Descriptions and Job Specifications 
Drafting JD / JS 
Determining work loads 
Balancing up the job descriptions

(4) Job Interviewing Skills
Types of interview questions 
Conducting the interview  
Evaluating responses 

(5) Job Training & Developing Employee Potential 
Training Needs Analysis (TNA) 
On-the job coaching and conducting training   
Job rotation and Multitasking 
Career planning and development  

(6) Performance Management 
Setting performance standards & KPIs
Evaluating performance
Drawing up Performance Improvement Plans (PIPs)

(7) Counselling
Who should counsel? 
Difference between advice and counseling 
Required skills for counselors
How to counsel?  

(8) Documentation for Non-performance and Indiscipline 
Verbal and written warnings 
Show-cause letter 
Charge sheet 

(9) Domestic Inquiry 
Panel members 
Process of inquiry 
Rights of prosecutor and accused 

(10) Special Issues in Managing Probationers
Setting standards for probationers 
Managing performance 
Confirming employees 
Differences between probation and confirmed service
Legal problems and challenges in managing probationers

(11) Improving Employee Relations 
What do employees want?
Personal leadership styles for the new generation 
Why do employees leave?
Ethics in management  

Presentations, interactive group discussions, case studies, role-play
Who Must Attend:
Non-HR Managers / Executives 
Operational Managers / Executives  
Line Managers / Executives  

Investment Fees:
RM1,590.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,378.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 19 August 2022)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is HRD Corp Claimable Course *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Pembangunan Sumber Manusia Berhad (PSMB/HRD Corp)