Online Training:- HR For NON-HR Executives Workshop

Date: 24 & 25 August 2022 (Wednesday & Thursday)

Time: 9:00am to 5:00pm

Venue: ON LINE TRAINING

Trainer: Pagadala Cyril Papiah (View Trainer Profile)

Introduction:

This workshop looks at the day-to-day issues of managing department employees and the associated challenges.

Objectives:

At the end of the workshop participants are able to:

• Draft proper job descriptions and job specifications

• Conduct a successful interview

• Identify training needs and carryout training for the department

• Conduct professional performance evaluation and draw up PIPs

• Conduct a professional counseling session

• Draft warning letters for misconduct and non-performance

• Manage a Domestic Inquiry

• Manage probationers the legal and professional way

• Improve employee relations and ethics in management

Program Content:

(1) Importance of HR Management for Non-HR and Operational Line Managers

• What is HRM?

• Role of HRM in an organisation

• Role of Operational Line Management in HRM

(2) Employers and Employees Rights

• Employers legal prerogatives

• Employees legal rights

(3) Drafting Job Descriptions and Job Specifications

• Drafting JD / JS

• Determining work loads

• Balancing up the job descriptions

(4) Job Interviewing Skills

• Types of interview questions

• Conducting the interview

• Evaluating responses

(5) Job Training & Developing Employee Potential

• Training Needs Analysis (TNA)

• On-the job coaching and conducting training

• Job rotation and Multitasking

• Career planning and development

(6) Performance Management

• Setting performance standards & KPIs

• Evaluating performance

• Drawing up Performance Improvement Plans (PIPs)

(7) Counselling

• Who should counsel?

• Difference between advice and counseling

• Required skills for counselors

• How to counsel?

(8) Documentation for Non-performance and Indiscipline

• Cautions

• Verbal and written warnings

• Show-cause letter

• Charge sheet

(9) Domestic Inquiry

• Panel members

• Process of inquiry

• Rights of prosecutor and accused

(10) Special Issues in Managing Probationers

• Setting standards for probationers

• Managing performance

• Confirming employees

• Differences between probation and confirmed service

• Legal problems and challenges in managing probationers

(11) Improving Employee Relations

• What do employees want?

• Personal leadership styles for the new generation

• Why do employees leave?

• Ethics in management

Methodology:

Presentations, interactive group discussions, case studies, role-play

Who Must Attend:

• HODs

• Non-HR Managers / Executives

• Operational Managers / Executives

• Line Managers / Executives

Investment Fees:

RM1,590.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,378.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 19 August 2022)

Group incentive: Register 3 participants from the same organization, the 4^th participant is FREE. (Buy 3 Get 1 Free)

Registration:

There are 3 methods to register for this training:

Kindly click here for online registration. Register Now.
Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
Call us to register. Tel: +6-03-6270-9883.

Notes:
This Training Programme is HRD Corp Claimable Course *Subject to PSMB conditions.

We Are An Approved Training Provider Under HRD Corp Claimable Course With Pembangunan Sumber Manusia Berhad (PSMB/HRD Corp)