(3 Days) Mastering Business Writing & Speaking Skills Workshop by Maria Valantine Rao A/P Subaramaniyam
Date: 24 to 26 July 2023 (Monday to Wednesday)
Time: 9:00am to 5:00pm
Venue: ON LINE TRAINING
Introduction:
English is gradually becoming the worldwide language of communication in the commercial sector in today's competitive corporate environment. However, using English in the workplace effectively necessitates a very particular and rigorous understanding of business-oriented grammar and terminology.

This workshop will assist you in improving your spoken and written English skills in a corporate and professional setting.

Objectives:
At the end of the workshop, participants will be able to:

Use English in a real-world setting.
Have confidence in their communication
Participate more successfully in business activities by using the listening approach before speaking.
Improve their writing communication
Enhance their vocabulary usage
Organize their thoughts and convey them in a clear and concise manner.
Gain confidence speaking English in work situations 
Improve listening in business and economic contexts
Create effective business letters and emails.
When writing, consider the reader's point of view.

Program Content:
THE BASICS OF COMMUNICATION PROCESS
Communications & Perceptions
Business Communication
Internal/ external partners
Sender, message, channel, receiver
Feedback & action
Oral versus Written Communication

HOW TO CREAT BEST IMPRESSIONS
The right Listening Techniques
Using Your Voice Professionally
The right Body Language

BUSINESS VOCABULARY
Intro Phrases
Topic Change
Interrupting
Fillers
Opinions
Questioning/Clarifying
Asking
Correcting Information
Common Confusing Words

TASKS IN BUSINESS 
Handling Telephone
Greeting Visitors
Meetings and Negotiations Skills 

ORAL PRESENTATION 
Oral Presentation 
Target Audience 
Theme and content planning 
Speaking style ( voice, tone, pace) 
Body language 
Grammar
Business English Expressions and Vocabulary

THE IMPACT OF WRITING WELL AND THE STEP-BY-STEP GUIDE TO WRITING
Convey messages effectively
Demonstrate outstanding work
Prose: eliminate unnecessary words and phrases
Avoiding wordy Phrases
Establishing important information
Recognizing the receiver 
Obtaining the desired response from readers
Identify your aims

THE IMPORTANCE OF GRAMMAR IN BUSINESS CONTEXTS 
Sentence construction – Simple, compound complex 
Subject-verb agreement
Adjective
Adverb
Conjunction
Often misused and misspelled words in business
Using the right words at the right time
Importance of tone in writing

A BUSINESS WRITING MANNERS & COURTESY
Avoid negative phrases
Netiquette: email etiquette
Is there such a thing as the correct format?
Never waffling on the subject: get right to the point.
Components of a corporate email

REPORT WRITING 
Introduction of the report
What is in the report?
The purpose of the report
Who are the target audience?
Sample reports.
Good and Bad reports

Methodology:
Training Tools, Presentations, Discussions, and Case Study
Who Must Attend:
All employees who which to improve English speaking and writing skills.
Investment Fees:
RM2,650.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM2,100.01 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 17 July 2023)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

Human Resource Development Corporation (HRD Corp)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)