Kaizen: The Culture of Continuous Improvement by Devindran A/L Raju
Date: 6 & 7 November 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Kaizen strategy is the single most important concept in Japanese management - the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous improvement, is the foundation for all Lean improvements. Kaizen events are opportunities to make focused changes in the workplace. Every business strives for continuous improvement in order to satisfy customer demand and maintain competitiveness. Whilst some initiatives may bring about some instant success, momentum can soon be lost if the continuous improvement activities are not embedded within the organisation and its culture.

This course shows you one method of bringing about permanent productive change within your business This two day Kaizen training course focuses on both the mechanics of generating continuous improvement activities together with a proven management approach to ensure the right culture is created to bring about sustainable improvement.
• Understand the fundamentals of Kaizen and its importance
• Manage Kaizen activities as a means to eliminate waste and provide increased value to customers
• Learn the key tools and techniques in the Kaizen approach to problem solving
• Define the key steps in conducting a Kaizen event
• Explain the role of management in managing Kaizen activities
Program Content:
Module 1: Introduction to Kaizen
1.1 Definition
1.2 Kaizen & Lean
1.3 Kaizen and Innovation

Module 2: Kaizen Approach
2.1 Key Elements of Kaizen
2.2 Kaizen Steps
2.3 Benefits of Kaizen

Module 3: Kaizen vs Waste
3.1 Methods to Increase Productivity
3.2 Waste & Value
3.3 The 3Ms – Muda, Mura & Muri

Module 4: Key Concepts of Kaizen
4.1 Kaizen & Management
4.2 SDCA / PDCA Cycles
4.3 Speak with Data
4.4 Next Process is Customer

Module 5: Kaizen Management
5.1 Cross-functional Team
5.2 Hoshin Kanri
5.4 Suggestion System

Module 6: Kaizen Implementation
6.1 Concept of Gemba Kaizen
6.2 Kaizen Rules
6.3 Kaizen Event

Module 7: 5S Concept
7.1 Meaning of each S
7.2 5S Application at workplace
7.3 Contribution of 5S

Module 8: Role of Management
8.1 Management's Role in Kaizen
8.2 Duties for different level of management
8.3 Things to avoid during a kaizen

• Lectures
• Presentation
• Group discussions/interactions
• Case studies
Who Must Attend:
1. Managers from various department
2. Executives / Officers /Supervisors from various department
3. Team Leaders and Clerical staff
Investment Fees:
RM2,000.01 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,400.01 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 30 October 2023)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

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