Problem Solving Mindset & Decision Making Skills (ONLINE TRAINING) by Sri Devi Panchacharam
Date: 3 & 4 September 2020 (Thursday & Friday)
Time: Session 1 (Thursday): 9:30am to 12:30pm Session 2 (Friday): 9:00am to 12:30pm)
In our complex and fast changing world where the focus is always on how business and its processes can be improved. It is not uncommon to see changes made for the better almost on a monthly basis in certain organizations. Executives and leaders are expected to think on their feet, and emerge with brilliant ideas as and when required, which might be a challenge to most. “Off-the-shelf” or standard thinking is just not enough! To survive the cut-throat corporate world, creativity and differentiation is the key to find innovative solutions to difficult problems and make decisions in an environment in which there are lots of unknowns.

How many of us have said “I am not the thinking kind…”, especially when faced with tasks that require a degree of creativity. The fact of the matter is, creativity, in the business world at least, can be honed with awareness, knowledge and practice. It is a skill which can be learnt- at any age. Once you’ve learnt the pre-requisites and understand how it applies to you, the next step would be to organise the thinking methodically to solve problems, and then move on to the action phase. And this is precisely what this programme is going to help you do, and it will be a lesson learnt for life.

Upon completion of this online training, participants will be able to:

Learn the techniques to brainstorm new ideas to improve work & business processes
Reprogram your thought processes from a can’t do to a can-do attitude
Appreciate the different thinking-types to be able to use the right thinking strategy
Evaluate why we are boxed-in with our thinking pattern and build the confidence to step out of the comfort zone of the ‘safe’ thinking
Trained to always look at the solution in every problem
Creating a paradigm shift that helps you look at a problem from different perspectives
Understand how we think
Identify what a creative and logical mind looks like
Develop the ability to continuously look for possibilities in an environment that may be filled with challenges

Program Content:
Pre-Webminar Assignment
Video: The Story of Janine Shepherd (Pre-Webminar Assignment)
Moving from Effect to Cause in the Most Challenging Situation

Module 1: Recognising the Power of Thoughts (2 hours)
- Neurotransmitters: It’s Role in Thoughts & Idea Generation
- Online Brainstorming Session on the Impact of Neurotransmitters in Our Daily Thought Processes
- Achieving Control Over Our Thinking via Personal Power
- The Cause & Effect of Our Thoughts
- Why Do We End Up In a Comfort Zone 
- The 4 Primary Reasons on Why We Remain Stagnant in Our Thinking Capabilities

Pre-Webminar Assignment
Your Comfort Zone 
Thinking Exercises

Module 2: The Principles of Thinking & Exploring the Different Thinking Types (2 hours)
- How Staying in the Comfort Zone has Caused Major Organisations Their Business
o Swiss Watch Industry
o Computer Industry
o The Nokia Case Study
- The Different Thinking Types
o Vertical Thinking
o Critical Thinking
o Analytical Thinking
o Thinking-Out-of-the-Box

Pre-Webminar Assignment
Your Real Life Challenges

Module 3: Thinking Around the Problem (2 hours)
- What is a Problem?
- How to Use Reframing in Our Day-to-Day Life
- Group Brainstorming Session on Reframing Common Day-to-Day Challenges at the Workplace

Online Q & A Session (2 hours)

Online Q & A Session
Brain Teasers
Real Life Examples
Individual Creative Puzzles

Who Must Attend:
All Executives Level Employees.
Investment Fees:
RM499.05 (Including 6.00% Service Tax) per participant (Standard Fee)
RM499.05 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 31 August 2020)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is SBL Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)