Mentoring & Coaching Skills Workshop by Raja Abdul Halim Raja Shah Kobat
Date: 5 & 6 August 2024 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter’s professional and/or personal development.

Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee. Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.

The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback.

To enhance managers or supervisors on behavioral coaching skills with appropriate techniques in order to build better rapport with the staff and ultimately to produce efficient and effective work.

Behavioral Coaching is the key to creating a more open organization, one that values people- their skills, ideas and contribution- and genuinely seeks to empower individuals. To have effective behavioral coaching it must happen at every level in the organization.

At the end of the workshop, participants will be able to:

Help those to become familiar with the organization and get up to speed
Ensure effective learning for the future
Assist in identifying and supporting potential
Enhance job-related knowledge and skills for the present
Assist people in major transitions to new stages of their lives
List the qualities of a coach 
Prepare a checklist before, during and after coaching          
Build better coaching skills  by using appropriate communication and coaching skills
Develop action plan using a structure for coaching- Competency, Outcomes, Action, Checking
Applying Coaching structure in relation to yesterday’s actions, today’s opportunities and tomorrow’s plans
Avoid potential pitfalls in order for coaching to be effective 

Program Content:
Definition of mentoring
Values of mentoring
Ways of identifying qualities of a mentor
Types of relationship involved
Different types of mentee

The mentoring process
Tips on getting started
Sharing vision-Happiness made simple: We care, we share, we grow together
What is the mission: We aim to enrich lives through our trusted products
Areas of development
Stages of mentoring –Exploration new understanding and action planning
Facilitating learning
Incorporate spark values: Service for excellence, Passion & results, Accountability, 
The learning cycle
Explain Winning Wheel-Understand your customers, Innovate & improve, Plan & Intergrade, Go the extra mile and Measure and focus

Qualities of a mentee
Knowing mentee’s expectations
Needs of mentees
Areas for discussion

Working hand in hand
Methods of maintaining partnership
Tips for mentors and mentees

What is Coaching 
•      Defining coaching 
Coach’s profile
Who to coach
Suitable and unsuitable occasions to coach
Level of expertise, necessary skills and qualities

A structure for coaching
Competency- assessing current level of performance
Outcomes- Setting outcomes for learning
Action- agreeing and initiate action
Checking- Giving feedback and make sense of what’s been learnt

Coaching skills
Building rapport
Matching people’s worlds- visual, auditory and kinesthetic
Helping people change- Breakdown what they are saying and think of the implications
Learning to learn-activist, reflector, theorist, pragmatist
Planning learning-learning, doing, teaching
Choosing a style-coach’s involvement, learner develops
Developing trust
Giving feedback

Applying the structure
Yesterday’s actions
Today’s opportunities
Tomorrow’s plans

Action Plan after Coaching
Developing action plan to follow up on Coaching
Reviewing the methods used in Coaching

Interactive Workshop
Who Must Attend:
All Supervisory & Manager level employees
Investment Fees:
RM1,600.01 (Including 8.00% Service Tax) per participant (Standard Fee)
RM1,400.00 (Including 8.00% Service Tax) per participant (Early Bird Fee, register by 31 July 2024)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

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We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)