Online Training:- Managerial Skills For Secretaries by Aslini Abdullah
Date: 26 January 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue: ON LINE TRAINING
Introduction:

A secretary’s role is to assist management to do the job-in other words help the manager to achieve results.

To understand Management is to understand corporate cultures. It is the Art of getting people to work as a team-effectively and harmoniously.

Top secretaries who have made the grade into Management have the entry qualifications, the right personality and have usually commanded the respect of their peers and superiors.

Secretarial teachers too, must have managerial skills if they are to teach secretaries to handle their jobs effectively.


Objectives:
At the end of the training participants will be able to:

Develop managerial skills in order to manage the office effectively
Communicate with all levels of staff in the organization powerfully
Develop strategic thinking in decision-making
Plan and administer the office constructively
Manage people objectively in order to get the job done

Program Content:
The managerial Skills
Managerial types
Supervising and managing people at work
Developing leadership skills
Delegation 

Adding dynamism through powerful communication skills
Speak with enthusiasm
Assertively send the message across
Conveying feedback effectively

Planning and administering
Developing objectives
Key result areas that matters
Listing the tasks required
Scheduling

People management skills
Identifying personalities
Dealing with challenges based on different personalities
Motivating and encouraging skills
Dealing with conflicts

Problem-solving skills
Steps in identify the problems
Workable solutions to problem-solving skills
Ways being objective in solving problems

Methodology:
Presentation, assessment & activites
Who Must Attend:
Secretaries & PA
Investment Fees:
RM954.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM700.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 21 January 2022)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under HRD Corp Claimable Course With Pembangunan Sumber Manusia Berhad (PSMB/HRD Corp)