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Public Training Programme (PTP)
Public Training Programme
Latest Training Programmes:
Aslini Abdullah
Date: 26 January 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managing Communication Effectively Through Workable Techniques By Aslini Abdullah
To communicate appropriately when approaching different personalities. Different techniques to be utilized based on the situation. When appropriate techniques are used, productivity can be improved. All these can be achieved through motivation, giving and receiving feedback to the respective individuals.

Deter emotional trigger words that may offend an individual instead use objective words and statements that encourage harmony within the team.

Deal with conflicts based on the circumstances, focus on objectives rather than being personal. Be assertive when dealing with situations rather than contemplating and not achieving results.

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Tee Keng Chai, Casey
Date: 7 & 8 February 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- People Management Skills in the Workplace By Tee Keng Chai, Casey
No doubt about it: Individuals with excellent interpersonal skills rise to the top , in their careers, in their organizations and in life! You've probably seen it happen time and again.

Take two people with similar skills and knowledge, but one of them has enviable people skills while the other's interpersonal skills are only mediocre. Which one gets ahead faster and goes further. You know the answer to that one ' no contest! What you may not know is that effective interpersonal skills can be learned ' just like any other skill.

It's true! In fact, many a top professional who appears to be a "born people person" ! comfortable and confident in any situation , has taken training to master the interpersonal skills he or she uses to connect so powerfully with others. The ability to build effective professional relationships, to strike up instant rapport, to communicate with tact, and to make a memorable impression are nothing more than a collection of techniques that you can learn and cultivate. 

People Management Skills in the Workplace is an intensive new workshop that provides you with ways to gain the essential people skills you need to push ahead in your career. No other skill set is as crucial to your professional or personal success!

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Aslini Abdullah
Date: 8 February 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- "I Want Service NOW. I Am Your Customer!" (Customer Service Skills) By Aslini Abdullah
To give an insight into Quality Customer Service and applying appropriate techniques in dealing with customers and effectively and professionally.

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Tee Keng Chai, Casey
Date: 9 & 10 February 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:

 1. The ability to apply creative thinking to the gathering and analyzing of information.
 2. The ability to look at problems critically 
 3. The ability to communicate effectively that make sense based on available information.
 4. The ability to commit yourself to do an excellent job
 5. The ability to co-operate with others and therefore others love to work with you.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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Devindran A/L Raju
Date: 14 February 2022 (Monday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Mastering INCOTERMS 2020 By Devindran A/L Raju
International Chamber of Commerce (ICC) has launched International Commercial Terms (Incoterms) 2020, the newest edition of the renowned trade terms for the delivery of goods, providing certainty and clarity to business and traders everywhere. The new rules become effective from 1 January 2020. Incoterms are "Terms of Sale" which define the obligations, risks, and costs of the seller and buyer for delivery. They are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation. 

Since Incoterms define the obligations of the seller and the buyer regarding delivery, transfer of risk, loading of the goods, export or import clearance, conclusion of transport contracts, Incoterms rules are an essential tool in the negotiation of international contracts. The choice of an Incoterms has a direct impact on the allocation of cost and risk. 

This course will suit both beginners and those who have more than a basic understanding of Incoterms 2020.
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Tee Keng Chai, Casey
Date: 14 & 15 February 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- The Consultative Selling Skills Workshop By Tee Keng Chai, Casey
The Consultative Selling is an international sales training programme. This training teaches your sales personnel’s not to become a product pusher but become a consultant to the clients.

This programme will coach the participants to apply the professional and most excellent sales stars. The basic belief of this programme is that we are responsible to awaken and utilise the potential stored within us. Our past success becomes our enemy if we settle for what we have. Do not let what you cannot do interfere with what you can do. In essence, we must refuse to be satisfied with our last accomplishment or discouraged by our present failure or obstacles because potential never has a retirement plan.

Participants will be learning The Consultative Selling Skills and begin to set goal and achieve them when they know how to use the power of their mind to achieve effective selling and negotiation skills to complete a deal. Participants will learn the selling strategy to build relationship, discover clients’ needs, presenting proposals and handle objections as well as closing the sales.
.

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Aslini Abdullah
Date: 15 February 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Administrative & Clerical Skills Development Towards Productivity By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude. Equip your staffs with the essential skills needed to manage daily task with enthusiasm and interest.

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Devindran A/L Raju
Date: 15 February 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Best Practice in Inventory Management By Devindran A/L Raju
Inventory is an idle stock of physical goods or materials that contain economic value, and are held in various forms by an organization in its custody awaiting packing, processing, transformation, use or sale in a future point of time. Inventory management is a very important function that determines the health of the supply chain as well as the impacts the financial health of the balance sheet. 

Every organization constantly strives to maintain optimum inventory to be able to meet its requirements and avoid over or under inventory that can impact the financial figures. Inventory is always dynamic. Inventory management requires constant and careful evaluation of external and internal factors and control through planning and review. 

This course is suitable for staff of all grades that require knowledge and skills in Inventory Control and Management.
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Pagadala Cyril Papiah
Date: 16 & 17 February 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Handling Payroll According to Malaysia Laws + Final Tax Workshop By Pagadala Cyril Papiah

The main reason why employees work is because of wages. Employees expect employers to pay wages according to the agreed terms in the contract of employment.

On the other hand Malaysian laws also state how pay should be paid and the benefits that should be provided either in cash or in kind. Laws also require that employers deduct employees' salary and contribute together with employers' contribution to SOCSO and the EPF. Further the laws also require employers to deduct employees? salary for income tax. Failure to follow the laws correctly may result in heavy penalties.

The workshop looks at the various benefits in kind or cash that should be paid to employees as well as making the necessary deductions and contributions for SOCSO, EPF and income tax

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Danny Lim Tou Kenn
Date: 17 & 18 February 2022 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Company Cash Flow & Cost Saving Workshop By Danny Lim Tou Kenn
CASH is the lifeblood of your business. Without it, your business will be game over. In fact, running out of cash is the no. 1 reason for most business failure, especially for SMEs. Despite this, many business owners often do not spend much time to understand the in and out of cash.  However, during economic crisis period, managing your financial cash flow health become important and critical because it determines your company’s survival. 

So, to help you to tighten up your cash management in these unpredictable times, we will guide you with a powerful yet easy to learn cash flow forecasting template to evaluate your cash position over the next six (6) months based on different scenarios of your forecasted sales revenue.

Next, you will learn the key steps to do strategic cost reduction, how to cut costs carefully and effectively and ultimately to improve your business profitability and be ready for further business growth.

Gaining the relevant financial and cash management knowledge as part of the management skills will help you to be a step ahead when it comes to taking on more responsibilities and progress up the career path in any organisation.

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Devindran A/L Raju
Date: 21 & 22 February 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Kaizen: The Culture of Continuous Improvement By Devindran A/L Raju
Kaizen strategy is the single most important concept in Japanese management - the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous improvement, is the foundation for all Lean improvements. Kaizen events are opportunities to make focused changes in the workplace. Every business strives for continuous improvement in order to satisfy customer demand and maintain competitiveness. Whilst some initiatives may bring about some instant success, momentum can soon be lost if the continuous improvement activities are not embedded within the organisation and its culture.

This course shows you one method of bringing about permanent productive change within your business This two day Kaizen training course focuses on both the mechanics of generating continuous improvement activities together with a proven management approach to ensure the right culture is created to bring about sustainable improvement.
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Gerald Peries A/L V. A. Peries
Date: 21 & 22 February 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Handling Full Set Of Accounts By Gerald Peries A/L V. A. Peries
This course would enable new as well as existing accounting personnel, administration personnel to appreciate and understand the steps in the accounting process, from source documents to the preparation of financial statements. Knowledge in these areas will enable them to be more effective at their job functions.

In today’s computerised accounting environment, accounting staff perform very specific duties as part of the accounting function.  They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, general ledger, etc.  As a result, they are often very focused in their respective areas but may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result, the accounting personnel do not see the physical transaction actually taking place.  This may lead to a lack of understanding of the accounting process which can lead to making errors.  A thorough knowledge of the accounting process will enable the staff to better understand the process thus contributing more effectively to the recording process.

This course is also suitable for administration staff, secretaries and other clerical personnel, who perform some basic accounting functions but have limited knowledge of accounting.

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Tee Keng Chai, Casey
Date: 21 & 22 February 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Sun Tzu's Art Of War Methodology: Management & Leadership Tools By Tee Keng Chai, Casey

Will your managers be ready for the new responsibilities, competition and challenges of the 21st century. Will your managers earn the respect of those under their supervision. Will those who promoted the managers be pleased with their performance. The answers lie in how the managers go about motivating, leading and building relationship with those they supervise.

Today's managers are required to create a positive working climate, make quality decisions, demonstrate effective skills in handling a wide variety of human problems, manage time, set priorities, mould employees from different cultures into a team and show excellent leadership in their managerial style.

Common sense will help your managers somewhat in becoming good managers. However, to make a really successful manager, one needs the kind of knowledge and skills that Sun Tzu's Art of War provides.

Sun Tzu's Art of War offers the most comprehensive and effective way to manage a team in the Malaysian environment. The leadership and management principles of Sun Tzu's Art of War are well received by the world.

Sun Tzu's Art of War is the oldest and most well known military manual in the world. Politicians, military experts and businessmen throughout history have all regarded Sun Tzu's Art of War as an important source of wisdom and their secret weapon for victory.

Today, we have witnessed how the application of Sun Tzu's principles have expanded beyond the battlefield into everyday life. Its influence is felt not only in military and state administration, but also in business, public relations, sales, marketing, corporate strategies, diplomacy and even sports.

Thus, we can see how flexible Sun Tzu's strategizing principles can be applied, making it a useful resource for anyone desiring to meet any challenge.

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Aslini Abdullah
Date: 22 February 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- SIX-STEP Cycle To Nurture Effective Employees Workshop By Aslini Abdullah
Much of our success as a manager or supervisor will depend on the quality of the people whose work you are responsible. It is true that most of us inherit a ready-made team when we first take on a managerial role, sooner or later vacancies arise and you get the chance to appoint people of your own choosing. Besides which, you can expect to influence the morale and productivity of your team by the way you set about understanding their strengths and weaknesses, developing their competences, improving people’s jobs, counseling them, appraising their work, encouraging their efforts, ensuring equal opportunities and where necessary applying disciplinary procedures.
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Maria Valantine Rao
Date: 23 & 24 February 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Enhancing Your English Communication Skills At Work By Maria Valantine Rao
English is gradually becoming the worldwide language of communication in the commercial sector in today's competitive corporate environment. However, using English in the workplace effectively necessitates a very particular and rigorous understanding of business-oriented grammar and terminology.

This training will assist you in improving your spoken and written English skills in a corporate and professional setting.

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Tee Keng Chai, Casey
Date: 1 & 2 March 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Squid Game Winning Lessons On Leadership, Teamwork, Sales Mental Strength & Out-of-Box Thinking By Tee Keng Chai, Casey
The current No. 1 show worldwide on Netflix is on track to become the platform’s most-watched series ever. This Korean series is about a fatal tournament of children's games, where contestants dealing with insurmountable financial challenge play for the chance to win US$38 million. The winner becomes wealthy beyond their imagination, while the losers are eliminated.

The power of this film is in the story of the characters, how they navigate through each challenge and the relationships they forge throughout the games. It’s also in the way it taps into the sentiments of the moment. This seminar teaches agents and leaders how each game impart important lessons about teamwork and leading through challenging times in business building , bonding , engagement , creativity and selling.  

In life, you’ll come across different people and situations that will help you develop and grow as a person, shaping the way you see the world around you and determining the type of leader you’ll become. That leadership is tested when facing challenges. In stressful circumstances, it’s completely understandable for your team members to become disorganized, lose focus and lack motivation. It makes sense, especially if the crisis such as Covid -19 causes them to worry about their health, the well-being of their families and their job security. Your job as an effective leader is to use empathy to create direct, transparent communication with your teams and establish clear norms and values that dictate how they spend their time. 

So, what does each game teach us about survival , winning , teamwork and leadership? That you must clearly acknowledge the issues at hand, assess the situation and address each challenge head on. Let’s explore these lessons through the training. 

One thing’s for sure – Squid Game is more than a dark, compelling survival series that entertains. It also encapsulates different life and business lessons that can be practiced and applied in the real business world too.

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Devindran A/L Raju
Date: 7 & 8 March 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Excellent Procurement & Negotiation Skills Workshop By Devindran A/L Raju
A strategic approach to procurement can give organisations a competitive advantage by maximising benefits received in return for spend. Procurement has taken on greater strategic importance in multinational companies in recent years. Procurement is in fact an absolutely essential function within any business and is vital if a business is to succeed, especially in the light of economic downturns and the recession. Many decisions taken by departments have a procurement implication that can impact on the overall cost of carrying out the decision. 

Procurement is viewed as a strategic function working to improve the organization's profitability.  Procurement is seen as helping to streamline processes, reduce raw material prices and costs, and identifying better sources of supply.  In essence, helping to reduce the ‘bottom line’. Procurement is also a complex process that can help businesses to become more efficient because all goods and services that they buy will be of the right quality, quantity, price and they will be delivered ‘just in time’, thereby reducing the need to stockpile goods and parts. 

This workshop is suitable for staff of all grades that require knowledge and skills in operation or management of procurement. This also extends to other department personnel who have some purchasing responsibilities and would like to increase their knowledge and skills in this area.
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Ng Yong Hooi
Date: 7 & 8 March 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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(Classroom Training) Effective Interpersonal & Communication Skills Workshop By Ng Yong Hooi
Whether you are a technical or non-technical professional, communicating with others is an essential part of the job. Communication is not just putting across a language but incorporates culture and all aspects of human relations. The way people interact at the workplace dramatically affects morale, teamwork, productivity, customer relations and ultimately the organization’s bottom line.

This workshop aims to help participants understand how perception affects communication success and to acquire powerful interpersonal communication tools and principles to manage workplace diversities and maximize all business interactions.

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Aslini Abdullah
Date: 8 March 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Working Smarter To Increase Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising, those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

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Gerald Peries A/L V. A. Peries
Date: 10 & 11 March 2022 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Practical Accounting Skills Workshop By Gerald Peries A/L V. A. Peries
This workshop would enable accounting staff to understand and appreciate the steps performed in the accounting process and their contribution to management decision making.

In today’s computerised accounting world, accounting staff may perform very specific duties as part of the accounting process. They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, etc.  As a result, they are often too focused in their respective areas of work that they may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result these staff do not see the physical transaction actually taking place. This may lead to a lack of understanding of the accounting process.  Knowledge in these other areas of accounting will enable the staff to contribute more effectively to the organisation.

The accounting staff should also be aware of the types of decision made by management like performance evaluation, budgeting and managing working capital.

An understanding of these management decisions would enable them to appreciate how their functions and information they provide fits into the overall objectives of the organisation.

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Tee Keng Chai, Casey
Date: 14 & 15 March 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Multi-Tasking Skills for Managing Daily Work Challenges By Tee Keng Chai, Casey
It is an unavoidable fact that, at various stages in our lives, we will find ourselves in the stressful situation of having too much to do in too little time. The one thing which tends to happen when we have work overload is that we neglect to manage our time properly.  Real life takes over and we no longer ‘have time’ to manage our time!  Yet it is at times like this that excellent multi-tasking skills are needed the most.

Multi-tasking are crucial elements required by everyone in their business and personal life. Having said that, great care and emphasis needs to be placed on selecting the right tasks to multitask. One needs to be aware that some tasks require complete and utmost concentration. Without planning your time and prioritising what is important to you, it is impossible to identify which activities that are most productive and which activities can be multitasked. Where we are not focused on the elements that make us effective, we can begin to waste time and energy on the myriad of mundane tasks that tend to appear and this can lead to stress and anxiety. This is where the multi-tasking skills come in handy: to complete routine tasks during our down time in the most efficient manner possible.

It is really important to understand where you are spending most of your time and if you acknowledge that time is being wasted or you are spending time on less productive things, think of methods to overcome this. Prioritising your tasks in accordance with the techniques discussed in this training is the first step in planning your time. This training course will provide you with an awareness of the areas that you can improve in your day to day planning, as well as giving you some tips on practical multitasking strategies for dealing with popular time management issues.
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Aslini Abdullah
Date: 15 March 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Positive Work Attitude At Workplace By Aslini Abdullah

To develop staff towards effectiveness through personal goal setting and to instill confidence and positive values thus portraying the right personality of a corporate organization

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Pagadala Cyril Papiah
Date: 16 & 17 March 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Effective Human Resources Management Workshop By Pagadala Cyril Papiah
Organizations need employees to achieve organization's goals. To be effective they need to be motivated with the right Human Resources Management (HRM) Systems. This workshop seeks to empower the manager with the necessary knowledge and skills to do just that .

The workshop focuses on the core aspects of HRM functions in an organization.

The core topics covered are: role of HRM; job descriptions & job specifications; HR planning; TNA, training and development & orientation; performance appraisals and performance management; Points Method of job evaluation and how financial and non-financial benefits motivate employees; grievances, discipline, termination.

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Tee Keng Chai, Casey
Date: 21 & 22 March 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Transforming Your Managers to Become Leaders Workshop By Tee Keng Chai, Casey
Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.

This leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You'll discover the heart, soul and mind of true leadership. Through role-playing, self-assessment tests and other leadership training scenarios, you'll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member.

And you'll learn how to develop your unique leadership style for maximum impact. The role every manager must fill in the workplace is leadership. Managers often make the mistake of assuming that because they are the managers, they are also the leaders and that their associates will automatically follow. In reality, position only denotes title, not leadership. Leadership is a process whereby one individual influences a group of individuals to achieve a common goal.

To be an effective leader, the manager must influence his associates in a positive way to reach the goals of the organization. Furthermore, the transformational leadership approach can help managers become exceptional leaders. This workshop will help your organization to transform managers into leaders.

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Aslini Abdullah
Date: 22 March 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Essential Skills For Effective Supervisors Workshop By Aslini Abdullah
Managing is about achieving results through the work of other people. A manager/supervisor has a dual responsibility-first for personal self-development, and second for creating the best managerial climate to stimulate the development of those people whom he/she is directly responsible.

The chances of being an effective manager/supervisor depend to a large extent on how clearly one understand the nature of their job.

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Devindran A/L Raju
Date: 23 & 24 March 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Store/Warehouse & Inventory Management Workshop By Devindran A/L Raju
Stores/Warehouses and Inventory Management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service. An enterprise’s success can be greatly affected by the efficiency of its stores operations; efficient stores management can save money, help retain customers and maintain continuous operations; but stores mis-management can lose an enterprise money, customers and production.. Inventories constitute a significant portion of most firms’ assets. 

Hence, effective and efficient management of inventories is one of the most vital functions for a successful organisation. Effective Inventory Management can be the watershed for their success or demise in these times. This course focuses on the operational and strategic management of warehouse and inventory. It covers the most important aspects of Stock Control from warehouse design, operation, control and effective inventory management.

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Maria Valantine Rao
Date: 23 & 24 March 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Business Writing Skills With Confidence Workshop By Maria Valantine Rao
The ability to communicate your ideas to prospective customers or top management is highly dependent on your ability to deliver your proposal utilising excellent writing abilities. It is necessary to write in a clear, concise, complete, and correct manner. It must deliver your message in a clear and understandable manner. The course will assist you in identifying the types of writings that fall into this category, as well as the methodologies and persuasive approaches required to produce a well-written business document.
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Tee Keng Chai, Casey
Date: 28 & 29 March 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Productivity, Personal Leadership & Inner Mastery Workshop By Tee Keng Chai, Casey
We’ve seen many leaders and individuals suddenly scramble or feel distressed when faced with an unexpected turn of events or unwanted outcome, whether they work in the corporate sectors , run a family business or lead a department or company. They also begin to struggle in their personal relationships and are more reactive in their decision making when it comes to challenging life and business circumstances.

These are usually the tell-tale signs that these individuals haven’t yet started on a journey of inner mastery.

What Is Personal Leadership?
Personal Leadership involve developing the confidence and strength to set realistic goals and fulfil your potential. Everyone has strengths and weaknesses and a range of skills that are used in everyday situations, but all too often people remain unaware of, or undervalue, their true abilities.

Self-empowerment workshop is fast becoming a popular approach for many organisations to improve professional and team effectiveness as well as organisational productivity. Self Leadership help develop key capabilities in excellent leadership: Clarity, Focus, Creativity and Compassion. Team Leaders excel further when they could integrate mindfulness, self-awareness and social awareness with effective techniques of management and mentorship. 

In developing self-leadership, participants will realise they how can create the space for growth and empowerment, both for themselves and others in the organisation, leading to positive work performance, more cohesive teams and higher productivity.

What Is Inner Mastery?
Mastery is defined as the comprehensive knowledge or skill in a particular subject or activity. Simply stated, mastery learning is a process where a learner masters a topic or concept before advancing to the next level of proficiency.

According to Dr. Richard Moss in The Mandala of Being, humans experience four holding environments: the womb, post-birth, leaving home and "the present moment." Experiences from the preceding holding zone are carried forward to the next, and all decisions, actions and reflections are therefore informed by the past. We embark on a journey and then change jobs, start different businesses, learn different subjects/skills and change values, as per the current environment. We do all of this without really achieving mastery in one before moving on to the next.

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Aslini Abdullah
Date: 29 March 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Today's Secretary In Management Workshop By Aslini Abdullah

The Management Secretary of today is strongly positive, capable of carrying out responsibilities beyond her normal scope of duties, is widely travelled, has strong initiatives, is capable of stepping into an executive position, and is consistently upgrading herself.

As the management secretary is also a self-motivated person, she is able to overcome stress and solve problems strategically, and this is a great asset to any boss.

Being able to plan, organize and coordinate the workflow is another important function which she is able to do so effectively.

With the right skills, attributes and strategies, teamwork with any boss would be an enriching experience.
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Tee Keng Chai, Casey
Date: 4 & 5 April 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Mastering The Art Of Powerful Presentation Skills By Tee Keng Chai, Casey

This workshop is designed to train those who need to present to others in terms of knowledge, information and skills. Participants will learn practical and effective steps right from the preparation to the final delivery of the presentation. Over and above equipping the presenters with techniques , this course also aims to teach participants the keys to making presentation interesting , more fun and exciting.

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Gerald Peries A/L V. A. Peries
Date: 4 & 5 April 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Finance For Non-Finance Managers & Executives By Gerald Peries A/L V. A. Peries
Increasingly, all executives, especially those moving into managerial level need to understand and apply financial know-how in their daily work and know how the business’s operation activities are being captured in the financial reports and what can they do to help improve the business performance.

Gaining financial acumen as part of the management skills is very important for anyone wishing to progress up the career path in any organisation, regardless of their current role and responsibilities.

This practical training is designed to provide an introduction to accounting and the basic financial knowledge and skills to help you be a step ahead when it comes to taking on more responsibilities in the future, including financial analysis and management for your company.

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Devindran A/L Raju
Date: 6 & 7 April 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Shipping Procedures, Documentation & INCOTERMS 2020 Workshop By Devindran A/L Raju
Knowledge of import and export procedures is a key part of the supply chain process. Various types of documentations are involved in export & import activities. It is therefore important to understand the role of each document and its requirements in international trade. Exporter/Importer are also required to comply the documentary requirement of exporter /importer and his country. 

These requirements also keep on changing. Irregular documents creates problems and result into delay in delivery of the goods.  Incoterms are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation. 

This 2 days workshop will provide a complete and comprehensive insight into import & export procedures, Shipping Documentation & Incoterms. The course will suit both beginners and those who have more than a basic understanding of import & export regulations.
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Aslini Abdullah
Date: 6 April 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Administrating & Managing The Office Professionally By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude.
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Ng Yong Hooi
Date: 6 & 7 April 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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(Classroom Training) The NON-Negotiable Negotiation Skills Workshop By Ng Yong Hooi

We have all been involved in situations that required us to negotiate whether at home or at work, and in today’s business environment. The importance of successful negotiation cannot be overstated. Whenever we attempt to close a sale, deal with customers’ complaints, reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships, we are negotiating.

This workshop will attempt to discuss the finer nuances of negotiation and prepare you to become a conscious communicator in order to arrive at a suitable outcome.

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Tee Keng Chai, Casey
Date: 11 & 12 April 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Creating A Positive Mind For Success Workshop By Tee Keng Chai, Casey
Wouldn’t it be fantastic if you are able to wake up every morning, and feel fully energised and equipped to handle the day with the best attitude possible? There are many things in life that we are unable to control, or change, but the only thing we are able to manage, is our mind.  This highly interactive course will open with discussions on the ultimate challenges we face when wanting to achieve the life we desire.

A section of the training will coach the participants on positive thought exercises using various proven methods and resilient thinking. They will also be taught how to develop a positive outlook and gain work satisfaction through emotional management. This is a complete training programme for better personal management, self-esteem, and techniques for staying positive at work. Information is presented in a entertaining and relaxed manner, and hands on activities will be used to reinforce learning points.

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Pagadala Cyril Papiah
Date: 11 & 12 April 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Income Tax MTD/PCB Calculations + EPF & SOCSO Contributions & Claims By Pagadala Cyril Papiah
The EPF Act 1991 is a retirement scheme for employees. The SOCSO Act 1969 is an insurance scheme for Malaysian employees for employment injury or invalidity. Both employer and employee are required by law to contribute to EPF and SOCSO. Both schemes have benefits for employees and there are rules on how to avail of them.

The Monthly Tax Deduction (MTD) scheme is a compulsory pay-as-you-earn (PAYE) scheme whereby employers are required to deduct employees’ tax on a monthly basis using the schedule, formula, approved vendor software or e-calculator methods.    
     
This workshop describes the wages / remuneration for which there should be deduction and contribution for SOCSO, EPF and MTD; and also describes the benefits under SOCSO and EPF. Other employee tax issues are also discussed.

It also demonstrates how the MTD is computed using the manual formula method so that the participant is able to explain to other employees the process; and answer the golden question: ‘why does MTD vary from month to month?’.

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Aslini Abdullah
Date: 13 April 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Positive Attitude Towards Effective Work Performance By Aslini Abdullah
To develop staff towards effectiveness through personal goal setting and to instill confidence and positive values thus portraying the right personality of a corporate organization

A solid foundation of high self- esteem enables us to build a solid lifestyle- relationships, career, parenthood, sporting achievements and any other aspects of living that we value. Without a high level of self-esteem, all these other aspects of our life are on a shaky foundation and can too easily fall down around us. A healthy self-esteem leads to quick and effective decision-making, and ability to deal with all sorts of change in life and to stick up for own rights and what we believe in. 

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Aslini Abdullah
Date: 20 April 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managerial Skills For Secretaries By Aslini Abdullah

A secretary’s role is to assist management to do the job-in other words help the manager to achieve results.

To understand Management is to understand corporate cultures. It is the Art of getting people to work as a team-effectively and harmoniously.

Top secretaries who have made the grade into Management have the entry qualifications, the right personality and have usually commanded the respect of their peers and superiors.

Secretarial teachers too, must have managerial skills if they are to teach secretaries to handle their jobs effectively.


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Tee Keng Chai, Casey
Date: 20 & 21 April 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- The 7 Core Leadership Competency Workshop By Tee Keng Chai, Casey
This intensive two days training is a highly interactive workshop designed for new assistant managers and newly hired managers. Comprehensive supervisory and managerial and leadership training will cover the proven people management techniques and powerful strategies to lead and influence people. At the end of this training, your participants will master the 7 core competency of an effective manager and become stronger, more confident and respected leader.

Core competencies are the capabilities that are essential to a business achieving competitive advantage. They are the skill set and experience of the business activity, rather than physical or financial assets. It is essential for all management employees to be able to identify, develop and implement their company’s core competencies to sustain their company’s long-term competitive advantage.
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Ng Yong Hooi
Date: 20 & 21 April 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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(Classroom Training) Emotional Intelligence For Personal Effectiveness @ Work By Ng Yong Hooi
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

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Tee Keng Chai, Casey
Date: 25 & 26 April 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Multi-Tasking and Time Management Skills By Tee Keng Chai, Casey
Do you feel stressed about the number of tasks you need to get done and feel like you can never seem to get on top of things? Has it ever seemed like there aren’t enough hours in the day?

Do you feel that you are lost and don’t know where to go?

 In this course we examine what effective time management really means and what each of us has to do to achieve it. We look at the importance of having a clear life vision in order to help us use our time wisely and the specific goals and objectives that will help us actualize this vision. 

Participants are introduced to a wide range of time management tools and techniques, they are given time to consider which ones are appropriate for their lifestyle and then practice them in a fun and supportive environment. In the final topic of this course participants, prepare their action plan for long term change and improve productivity.

This Multi-Tasking & Time Management training is designed to help participants develop their skills in time management to achieve more effective results in less time.

One of the most repeated phrases you will hear in offices up and down the country is "we don't have enough time" - to which the response is often "work harder!" - Leading to overtime, stress - and often a poorly done job! Developing techniques to make more intelligent use of time, and to prioritize and effectively manage a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress!

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Maria Valantine Rao
Date: 25 & 26 April 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Enhancing Your English Communication Skills At Work By Maria Valantine Rao
English is gradually becoming the worldwide language of communication in the commercial sector in today's competitive corporate environment. However, using English in the workplace effectively necessitates a very particular and rigorous understanding of business-oriented grammar and terminology.

This training will assist you in improving your spoken and written English skills in a corporate and professional setting.

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Aslini Abdullah
Date: 27 April 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managing Complaints: The Professional Way Workshop By Aslini Abdullah
Managing complaints, it seems everyone is talking about customers. Some of the reasons as to why poor service is still a major concern of most organizations are as follows:

Few people have been trained to pay attention to the second half of today's jobs - the people part. They have invested their time and energies in the technical aspects. They have not been trained to handle the complications of making sure their work is valuable to others.

People have not been conditioned or encouraged to treat people inside of their own organization as customers. Without the support and cooperation of "internal" customers, it is difficult to satisfy those we commonly view as our "real" customers. Satisfying "internal" customers provides a vital link in the chain that leads to satisfying customers outside of the organization.

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Ng Yong Hooi
Date: 18 & 19 May 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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(Classroom Training) Time Concept, Self-Organization & Getting More Done In Less Time Workshop By Ng Yong Hooi

If you are like most people who spend their life in a frenzy of activities, but achieve very little, it simply shows that you are not concentrating your efforts on doing things that matter the most – things that will give you the results you’ve been looking for.

This workshop is to invite you to examine yourself and analyze how you use your time on a daily basis, while discovering the importance of planning, goal-setting and prioritizing. In addition, it will help you to regain ‘extra’ hours, function more effectively at work with less stress and frustration, and achieve greater work-life balance.

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