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Public Training Programme (PTP)
Public Training Programme
Latest Training Programmes:
Sri Devi Panchacharam
Date: 4 & 5 February 2021 (Thursday & Friday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Administrative & Office Management Skills Workshop By Sri Devi Panchacharam
Very often, executive secretaries, administrators & clerical personnel are not told- they have one of the most, if not the most important job in the company. They are being entrusted to hold fort, and single-handedly manage the day to day operations and tasks of the company’s top leadership. 

Most of their days incorporate tasks which are ad hoc; but this training will mould them to understand that there are many things in life that we are unable to control, or change, but the only thing we are able to manage, is our mind.  The reason an average executive secretaries / administrative personnel would get rattled at the slightest challenge in life is poor mental conditioning. The mind is like a car which needs to be well oiled and constantly serviced.  If we fill our minds with negativity, any amount of relaxation activities will not bear fruit. Hence, the crux of this training is to empower secretaries and administrators to realise that the rejuvenation happens from within. Clear thoughts leads to a focused mind, which operates at its optimum. 

This workshop serves as a tool for the participants to understand the importance of their jobs, learn the cardinal rules of dealing with people, telephone etiquette, time management and a variety of other skills which improve their on-the-job performance. As a result, companies can ensure that their service standards will always be uniformly upheld, whilst boasting a superior five-star clerical / administrative personnel.
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Tee Keng Chai, Casey
Date: 4 February 2021 (Thursday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm)
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Effective Customer Service Skills By Tee Keng Chai, Casey
The purpose of this online training is to impart the necessary customer service and interpersonal skills to the  staff  who need to service purchasers, walk-in clients and others internal and external customers. Emphasis will be given to train the participants on the methods and techniques in providing excellent  customer service and interpersonal skills  to win the heart of customers. They will also learn professional methods to deal with difficult customers and challenging situation. 

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Danny Lim Tou Kenn
Date: 4 & 5 February 2021 (Thursday & Friday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Company Cash Flow & Cost Saving Workshop By Danny Lim Tou Kenn
CASH is the lifeblood of your business. Without it, your business will be game over. In fact, running out of cash is the no. 1 reason for most business failure, especially for SMEs. Despite this, many business owners often do not spend much time to understand the in and out of cash.  However, during economic crisis period, managing your financial cash flow health become important and critical because it determines your company’s survival. 

So, to help you to tighten up your cash management in these unpredictable times, we will guide you with a powerful yet easy to learn cash flow forecasting template to evaluate your cash position over the next six (6) months based on different scenarios of your forecasted sales revenue.

Next, you will learn the key steps to do strategic cost reduction, how to cut costs carefully and effectively and ultimately to improve your business profitability and be ready for further business growth.

Gaining the relevant financial and cash management knowledge as part of the management skills will help you to be a step ahead when it comes to taking on more responsibilities and progress up the career path in any organisation.

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Tee Keng Chai, Casey
Date: 5 February 2021 (Friday)
Time: Session 1 (Friday): 9:00am to 12:30pm Session 2 (Friday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:

 1. The ability to apply creative thinking to the gathering and analyzing of information.
 2. The ability to look at problems critically 
 3. The ability to communicate effectively that make sense based on available information.
 4. The ability to commit yourself to do an excellent job
 5. The ability to co-operate with others and therefore others love to work with you.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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Sri Devi Panchacharam
Date: 8 & 9 February 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Creating A Positive Mind For Success Workshop By Sri Devi Panchacharam
Wouldn’t it be fantastic if you are able to wake up every morning, and feel fully energised and equipped to handle the day with the best attitude possible? There are many things in life that we are unable to control, or change, but the only thing we are able to manage, is our mind.  This highly interactive course will open with discussions on the ultimate challenges we face when wanting to achieve the life we desire.

A section of the training will coach the participants on positive thought exercises using various proven methods and resilient thinking. They will also be taught how to develop a positive outlook and gain work satisfaction through emotional management. This is a complete training programme for better personal management, self-esteem, and techniques for staying positive at work. Information is presented in a entertaining and relaxed manner, and hands on activities will be used to reinforce learning points.

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Tee Keng Chai, Casey
Date: 8 & 9 February 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Enhancing Analytical Skills At Work By Tee Keng Chai, Casey

What is Analytical Skills ? Analytical Skills is :1.The ability to apply logical thinking to the gathering and analyzing of information .2.The ability to visualize, articulate, and solve problems and concepts .3.The ability to make decisions that make sense based on available information.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn analytical skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced analyst, the Analytical Skills workshop is designed to enable you to develop the critical core abilities essential to success. Learn how to manage all aspects of completing analytical work assignments using effective strategies and approved work formats in order to meet organizational missions, management visions, and customer expectations.

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Tee Keng Chai, Casey
Date: 15 & 16 February 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Sun Tzu's Art Of War Methodology: Management & Leadership Tools By Tee Keng Chai, Casey

Will your managers be ready for the new responsibilities, competition and challenges of the 21st century. Will your managers earn the respect of those under their supervision. Will those who promoted the managers be pleased with their performance. The answers lie in how the managers go about motivating, leading and building relationship with those they supervise.

Today's managers are required to create a positive working climate, make quality decisions, demonstrate effective skills in handling a wide variety of human problems, manage time, set priorities, mould employees from different cultures into a team and show excellent leadership in their managerial style.

Common sense will help your managers somewhat in becoming good managers. However, to make a really successful manager, one needs the kind of knowledge and skills that Sun Tzu's Art of War provides.

Sun Tzu's Art of War offers the most comprehensive and effective way to manage a team in the Malaysian environment. The leadership and management principles of Sun Tzu's Art of War are well received by the world.

Sun Tzu's Art of War is the oldest and most well known military manual in the world. Politicians, military experts and businessmen throughout history have all regarded Sun Tzu's Art of War as an important source of wisdom and their secret weapon for victory.

Today, we have witnessed how the application of Sun Tzu's principles have expanded beyond the battlefield into everyday life. Its influence is felt not only in military and state administration, but also in business, public relations, sales, marketing, corporate strategies, diplomacy and even sports.

Thus, we can see how flexible Sun Tzu's strategizing principles can be applied, making it a useful resource for anyone desiring to meet any challenge.

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Tee Keng Chai, Casey
Date: 22 & 23 February 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Transforming Your Managers to Become Leaders Workshop By Tee Keng Chai, Casey
Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.

This leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You'll discover the heart, soul and mind of true leadership. Through role-playing, self-assessment tests and other leadership training scenarios, you'll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member.

And you'll learn how to develop your unique leadership style for maximum impact. The role every manager must fill in the workplace is leadership. Managers often make the mistake of assuming that because they are the managers, they are also the leaders and that their associates will automatically follow. In reality, position only denotes title, not leadership. Leadership is a process whereby one individual influences a group of individuals to achieve a common goal.

To be an effective leader, the manager must influence his associates in a positive way to reach the goals of the organization. Furthermore, the transformational leadership approach can help managers become exceptional leaders. This workshop will help your organization to transform managers into leaders.

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Devindran A/L Raju
Date: 22 & 23 February 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Store/Warehouse & Inventory Management Workshop By Devindran A/L Raju
Stores/Warehouses and Inventory Management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service. An enterprise’s success can be greatly affected by the efficiency of its stores operations; efficient stores management can save money, help retain customers and maintain continuous operations; but stores mis-management can lose an enterprise money, customers and production.. Inventories constitute a significant portion of most firms’ assets. 

Hence, effective and efficient management of inventories is one of the most vital functions for a successful organisation. Effective Inventory Management can be the watershed for their success or demise in these times. This course focuses on the operational and strategic management of warehouse and inventory. It covers the most important aspects of Stock Control from warehouse design, operation, control and effective inventory management.

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Tee Keng Chai, Casey
Date: 25 & 26 February 2021 (Thursday & Friday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Dealing with Difficult Customers & Building Win-Win Relationship By Tee Keng Chai, Casey
The Dealing with Difficult Customers training provides essential skills that frontline staff should understand and have the ability to utilise. Improving their competency in this respect will boost their confidence and enthusiasm for their work, increase their overall job satisfaction, and reflect a more positive image of the organisation.
 

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Tee Keng Chai, Casey
Date: 1 & 2 March 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Decision Making & Root Cause Analysis Workshop By Tee Keng Chai, Casey

This training workshop adopts a common sense approach to effective and proven problem solving and decision making and provides a wealth of effective techniques in root cause analysis which can be applied and implemented immediately on the job.

The approach presented in this workshop is a simple and easy-to-use problem solving and decision making process which is explained in a step- by- step fashion.

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Sri Devi Panchacharam
Date: 4 & 5 March 2021 (Thursday & Friday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Professional and Engaging Presentation Skills Workshop By Sri Devi Panchacharam
Here’s the hard reality- if you want to be noticed, and climb the corporate ladder with confidence and finesse, top notch presentation skills are imperative. Even some veteran managers squirm uncomfortably at the term ‘presentation’ despite the years of experience and knowledge about the subject matter. A vast majority of people suffer from glossophobia- fear of public speaking. Hence, this workshop is designed very thoroughly to  get the participants to understand fundamental presentation concepts and to master the right skills needed to reduce the level of nervousness which plagues them every time they are about to speak publicly.
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Tee Keng Chai, Casey
Date: 8 & 9 March 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Sales Management, Sales Coaching & Sales Leadership Workshop By Tee Keng Chai, Casey
This Sales Management , Sales Coaching & Sales Leadership workshop provides sales managers and supervisors with the skills and tools they need to manage their time/priorities more effectively and become better sales coaches.

To be an exceptional sales manager requires a completely different set of skills than selling. Without this skill set, sales managers often get mired down in the reactive firefighting mode. Our program offers a comprehensive and disciplined approach for sales managers to become great sales leaders!
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Sri Devi Panchacharam
Date: 11 & 12 March 2021 (Thursday & Friday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Multi-Tasking Skills for Managing Daily Work Challenges By Sri Devi Panchacharam
It is an unavoidable fact that, at various stages in our lives, we will find ourselves in the stressful situation of having too much to do in too little time. The one thing which tends to happen when we have work overload is that we neglect to manage our time properly.  Real life takes over and we no longer ‘have time’ to manage our time!  Yet it is at times like this that excellent multi-tasking skills are needed the most.

Multi-tasking are crucial elements required by everyone in their business and personal life. Having said that, great care and emphasis needs to be placed on selecting the right tasks to multitask. One needs to be aware that some tasks require complete and utmost concentration. Without planning your time and prioritising what is important to you, it is impossible to identify which activities that are most productive and which activities can be multitasked. Where we are not focused on the elements that make us effective, we can begin to waste time and energy on the myriad of mundane tasks that tend to appear and this can lead to stress and anxiety. This is where the multi-tasking skills come in handy: to complete routine tasks during our down time in the most efficient manner possible.

It is really important to understand where you are spending most of your time and if you acknowledge that time is being wasted or you are spending time on less productive things, think of methods to overcome this. Prioritising your tasks in accordance with the techniques discussed in this training is the first step in planning your time. This training course will provide you with an awareness of the areas that you can improve in your day to day planning, as well as giving you some tips on practical multitasking strategies for dealing with popular time management issues.
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Devindran A/L Raju
Date: 15 & 16 March 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Kaizen: The Culture of Continuous Improvement By Devindran A/L Raju
Kaizen strategy is the single most important concept in Japanese management - the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous improvement, is the foundation for all Lean improvements. Kaizen events are opportunities to make focused changes in the workplace. Every business strives for continuous improvement in order to satisfy customer demand and maintain competitiveness. Whilst some initiatives may bring about some instant success, momentum can soon be lost if the continuous improvement activities are not embedded within the organisation and its culture.

This course shows you one method of bringing about permanent productive change within your business This two day Kaizen training course focuses on both the mechanics of generating continuous improvement activities together with a proven management approach to ensure the right culture is created to bring about sustainable improvement.
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Danny Lim Tou Kenn
Date: 15 & 16 March 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Financial Analysis & Credit Control Management Strategies Workshop By Danny Lim Tou Kenn
All level of managers and executives, especially those with finance and credit control department need to understand and apply financial know-how in their daily work and know how the business’s financial data are being captured in the financial statements and how can they analyse financial performance of the business as well as their customers and potential business to be acquired.

This 2-day practical workshop is designed to provide an introduction to accounting and the financial knowledge and skills that can help you be a step ahead when it comes to taking on more responsibilities in the future, in particular on implementing effective financial analysis and credit control management strategies.
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Tee Keng Chai, Casey
Date: 15 & 16 March 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- The 7 Core Leadership Competency Workshop By Tee Keng Chai, Casey
This intensive two days training is a highly interactive workshop designed for new assistant managers and newly hired managers. Comprehensive supervisory and managerial and leadership training will cover the proven people management techniques and powerful strategies to lead and influence people. At the end of this training, your participants will master the 7 core competency of an effective manager and become stronger, more confident and respected leader.

Core competencies are the capabilities that are essential to a business achieving competitive advantage. They are the skill set and experience of the business activity, rather than physical or financial assets. It is essential for all management employees to be able to identify, develop and implement their company’s core competencies to sustain their company’s long-term competitive advantage.
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Tee Keng Chai, Casey
Date: 22 & 23 March 2021 (Monday & Tuesday)
Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
Location Map
Online / Virtual Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:

 1. The ability to apply creative thinking to the gathering and analyzing of information.
 2. The ability to look at problems critically 
 3. The ability to communicate effectively that make sense based on available information.
 4. The ability to commit yourself to do an excellent job
 5. The ability to co-operate with others and therefore others love to work with you.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
 Register Now Find Out More 
Devindran A/L Raju
Date: 24 & 25 March 2021 (Wednesday & Thursday)
Time: Session 1 (Wednesday): 9:00am to 12:30pm Session 2 (Wednesday): 2:00pm to 5:30pm) Session 3 (Thursday): 9:00am to 12:30pm Session 4 (Thursday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Shipping Procedures, Documentation & INCOTERMS 2020 Workshop By Devindran A/L Raju
Knowledge of import and export procedures is a key part of the supply chain process. Various types of documentations are involved in export & import activities. It is therefore important to understand the role of each document and its requirements in international trade. Exporter/Importer are also required to comply the documentary requirement of exporter /importer and his country. 

These requirements also keep on changing. Irregular documents creates problems and result into delay in delivery of the goods.  Incoterms are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation. 

This 2 days workshop will provide a complete and comprehensive insight into import & export procedures, Shipping Documentation & Incoterms. The course will suit both beginners and those who have more than a basic understanding of import & export regulations.
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Tee Keng Chai, Casey
Date: 25 & 26 March 2021 (Thursday & Friday)
Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online / Virtual Training:- Mastering The 10 Qualities of High Emotionally Intelligent People By Tee Keng Chai, Casey
If emotional intelligence (EQ) sounds like an oxymoron to you, that’s understandable. We tend to think of our emotions and our intelligence as two separate things. But put them together as emotional intelligence, and it’s essentially a different way to be smart because it’s “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically” according to the dictionary definition. The term was made popular by psychologist Daniel Goleman in his book Emotional Intelligence: Why It Can Matter More Than IQ, in which he redefines what it is to be smart. In the book, Goleman lays out five components of emotional intelligence.

A common question that is often asked about Emotional Intelligence is …. “Can EQ be learned?”   We have all experienced or have met people that seem to be naturally gifted at controlling or recognizing their emotions.  These individuals seem to understand how to put others in a comfortable place, or get them engaged, or even to give another person whatever it is that they need at that time.

The good news is that while some people have EQ as a natural talent, for those that don’t, EQ skills can be learned.  There has been some clear and focused research that supports this fact. People can learn how to interact more effectively at work and increase their emotional intelligence. To make this happen, an individual needs to be personally motivated to do this.  Individuals need to first have a handle of where they are starting from (assessment) and then understand which of the five components of EQ need the greatest attention.

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Tee Keng Chai, Casey
Date: 19 & 20 April 2021 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Istana City Centre Kuala Lumpur
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People Management Skills in the Workplace By Tee Keng Chai, Casey
No doubt about it: Individuals with excellent interpersonal skills rise to the top , in their careers, in their organizations and in life! You've probably seen it happen time and again.

Take two people with similar skills and knowledge, but one of them has enviable people skills while the other's interpersonal skills are only mediocre. Which one gets ahead faster and goes further. You know the answer to that one ' no contest! What you may not know is that effective interpersonal skills can be learned ' just like any other skill.

It's true! In fact, many a top professional who appears to be a "born people person" ! comfortable and confident in any situation , has taken training to master the interpersonal skills he or she uses to connect so powerfully with others. The ability to build effective professional relationships, to strike up instant rapport, to communicate with tact, and to make a memorable impression are nothing more than a collection of techniques that you can learn and cultivate. 

People Management Skills in the Workplace is an intensive new workshop that provides you with ways to gain the essential people skills you need to push ahead in your career. No other skill set is as crucial to your professional or personal success!

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Ng Yong Hooi
Date: 26 & 27 April 2021 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Hotel Istana City Centre Kuala Lumpur
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Emotional Intelligence For Personal Effectiveness @ Work By Ng Yong Hooi
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

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