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Public Training Programme (PTP)
Public Training Programme
Latest Training Programmes:
Aslini Abdullah
Date: 7 February 2023 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managing Communication Effectively Through Workable Techniques By Aslini Abdullah
To communicate appropriately when approaching different personalities. Different techniques to be utilized based on the situation. When appropriate techniques are used, productivity can be improved. All these can be achieved through motivation, giving and receiving feedback to the respective individuals.

Deter emotional trigger words that may offend an individual instead use objective words and statements that encourage harmony within the team.

Deal with conflicts based on the circumstances, focus on objectives rather than being personal. Be assertive when dealing with situations rather than contemplating and not achieving results.

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Tee Keng Chai, Casey
Date: 13 & 14 February 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Crystal Crown Hotel Petaling Jaya
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Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:

 1. The ability to apply creative thinking to the gathering and analyzing of information.
 2. The ability to look at problems critically 
 3. The ability to communicate effectively that make sense based on available information.
 4. The ability to commit yourself to do an excellent job
 5. The ability to co-operate with others and therefore others love to work with you.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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Aslini Abdullah
Date: 14 & 15 February 2023 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Filing & Record Management At Workplace By Aslini Abdullah

Filing & Record Management is part of an effective office management system. Paper work overload in office is a daily challenge in most company.

Records/Paperworks need to be kept for regulation purpose and also for future reference. Without a strategy or know how to file/store those massive paperwork, it would be a nightmare in most company. It must also be easy to locate any paperwork as needed.

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Devindran A/L Raju
Date: 15 & 16 February 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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5S Concept At Workplace By Devindran A/L Raju

5S is the name of a workplace organization method that uses a list of five (5) Japanese  words: seiri, seiton, seiso, seiketsu, and shitsuke. The 5S pillars provide a methodology for organizing, cleaning, developing, and sustaining a productive work environment. In the daily work of a company, routines that maintain organization and orderliness are essential to a smooth and efficient flow of activities.

This methodology encourages workers to improve their working conditions and helps them to learn to reduce waste, unplanned downtime, and in-process inventory. While some Lean Six Sigma (LSS) practitioners consider 5S a tool, it is more than that. 5S is a visually-oriented system of cleanliness, organization, and arrangement designed to facilitate greater productivity, safety, and quality. When fully implemented, the 5S process increases morale, creates positive impressions on customers, and increase efficiency of an organization.

Employees will feel better about where they work, the effect on continuous improvement can lead to less waste, better quality and faster lead times. Besides increase productivity, improves quality, reduces cost, 5S also contributes for delivery on time, improves safety and improves morale. 5S is not a list of action items, but is an integrated concept of actions, condition and culture. To get the greatest success, the nature and implication of each “S” need to be understood by each employee from the top level to bottom and should be regularly practiced.

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Devindran A/L Raju
Date: 20 & 21 February 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Fundamental of Warehouse/Store Operations & Safety Workshop By Devindran A/L Raju
Warehousing facilities play a vital role in the overall supply chain process. A warehouse is also called a distribution centre. Businesses that are involved in storing of physical goods are in need of an effective warehouse management practices. Such practices are necessary to ensure the safely delivering of products from the chain supplier to the consumers. The practices must be reliable, easy to use and most importantly, it should fit the company’s budget. 

Warehouses as an industrial facility evoke the image of a simple operation moving materials around with forklifts, powered hand jacks, conveyors or by hand. As a result, when safety or security fails, warehouse losses can be tremendous varying from liability on stock and penalties to law suits by injured employees and even facility shut-down and business closures. The Warehousing Safety and Security covers in detail the different aspects and requirements of safety and security in the warehouse.

By taking the necessary steps to see the project through from start to finish, the result will be a facility that operates efficiently, uses space effectively, maintains cost control and safety. The course will suit both beginners and those who have basic understanding on warehouse/store operation & safety.

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Pagadala Cyril Papiah
Date: 20 & 21 February 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Human Resources Management Workshop By Pagadala Cyril Papiah
Organizations need employees to achieve organization's goals. To be effective they need to be motivated with the right Human Resources Management (HRM) Systems. This workshop seeks to empower the manager with the necessary knowledge and skills to do just that .

The workshop focuses on the core aspects of HRM functions in an organization.

The core topics covered are: role of HRM; job descriptions & job specifications; HR planning; TNA, training and development & orientation; performance appraisals and performance management; Points Method of job evaluation and how financial and non-financial benefits motivate employees; grievances, discipline, termination.

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Tee Keng Chai, Casey
Date: 20 & 21 February 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Sales Management, Sales Coaching & Sales Leadership Workshop By Tee Keng Chai, Casey
This Sales Management , Sales Coaching & Sales Leadership workshop provides sales managers and supervisors with the skills and tools they need to manage their time/priorities more effectively and become better sales coaches.

To be an exceptional sales manager requires a completely different set of skills than selling. Without this skill set, sales managers often get mired down in the reactive firefighting mode. Our program offers a comprehensive and disciplined approach for sales managers to become great sales leaders!
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Aslini Abdullah
Date: 21 February 2023 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training - 5 Star Customer Service Workshop By Aslini Abdullah
In today’s competitive business world, the primary differentiation between one company and another is service. With never-ending demands stemming from every direction, most people choose to hear, rather than listen, and in some occasions, the message can be misunderstood, resulting in costly errors in monetary terms and in some instances, professional relationships too get jeopardised. 

Participants who attend this workshop will be coached to become better speakers and listeners, and will also be able to get other people to listen better to them. These skills, once mastered, is an effective tool which helps people avoid misunderstandings, increases the quality of customer service, develops concentration skills and creates solid professional and personal relationships.

To give an insight into Quality Customer Service and applying appropriate techniques in dealing with customers and effectively and professionally through telephone and e-mails.

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Ng Yong Hooi
Date: 22 & 23 February 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Emotional Intelligence For Personal Effectiveness @ Work By Ng Yong Hooi
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

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Tee Keng Chai, Casey
Date: 27 & 28 February 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Creative Problem Solving & Decision Making Skills By Tee Keng Chai, Casey
This training adopts a time-tested and proven approach to effective problem solving and provides a wealth of effective techniques which can be applied and implemented immediately on the job .

The approach presented in this program  is a simple and easy-to-use problem solving and decision making  process which is  explained in a step- by- step fashion and can be used by supervisors , executives and managers. 

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Aslini Abdullah
Date: 28 February 2023 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Dealing With Complaints Objectively By Aslini Abdullah
Dealing with complaints objectively will give an a opportunity to maintain loyal customers

Some customers are more difficult to deal with than others. Few customers are inherently rude or mean, although some may be. Usually when a customer is mad, rude, challenging or otherwise difficult to help, there is a reason.

The fact of the matter is that most customers are great. They are friendly, understanding, and tolerant. They are also knowledgeable, demanding, conscious of the value of their time, and hold high expectations for quality of product and service. You as service providers should never take these customers for granted.

Even when customers are wrong or difficult you must respect their perception and treat them with respect.

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Gerald Peries A/L V. A. Peries
Date: 2 & 3 March 2023 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Finance For Non-Finance Managers & Executives By Gerald Peries A/L V. A. Peries
Increasingly, all executives, especially those moving into managerial level need to understand and apply financial know-how in their daily work and know how the business’s operation activities are being captured in the financial reports and what can they do to help improve the business performance.

Gaining financial acumen as part of the management skills is very important for anyone wishing to progress up the career path in any organisation, regardless of their current role and responsibilities.

This practical training is designed to provide an introduction to accounting and the basic financial knowledge and skills to help you be a step ahead when it comes to taking on more responsibilities in the future, including financial analysis and management for your company.

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Devindran A/L Raju
Date: 6 & 7 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Kaizen: The Culture of Continuous Improvement By Devindran A/L Raju
Kaizen strategy is the single most important concept in Japanese management - the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous improvement, is the foundation for all Lean improvements. Kaizen events are opportunities to make focused changes in the workplace. Every business strives for continuous improvement in order to satisfy customer demand and maintain competitiveness. Whilst some initiatives may bring about some instant success, momentum can soon be lost if the continuous improvement activities are not embedded within the organisation and its culture.

This course shows you one method of bringing about permanent productive change within your business This two day Kaizen training course focuses on both the mechanics of generating continuous improvement activities together with a proven management approach to ensure the right culture is created to bring about sustainable improvement.
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Tee Keng Chai, Casey
Date: 6 & 7 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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The 7 Core Leadership Competency Workshop By Tee Keng Chai, Casey
This intensive two days training is a highly interactive workshop designed for new assistant managers and newly hired managers. Comprehensive supervisory and managerial and leadership training will cover the proven people management techniques and powerful strategies to lead and influence people. At the end of this training, your participants will master the 7 core competency of an effective manager and become stronger, more confident and respected leader.

Core competencies are the capabilities that are essential to a business achieving competitive advantage. They are the skill set and experience of the business activity, rather than physical or financial assets. It is essential for all management employees to be able to identify, develop and implement their company’s core competencies to sustain their company’s long-term competitive advantage.
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Aslini Abdullah
Date: 7 March 2023 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Resolving Conflicts At Work Through Win-Win Strategy By Aslini Abdullah
Conflict is not the same as discomfort. The conflict isn’t the problem- it is when conflict is poorly managed is the problem.

Few of us enjoy dealing with conflicts-either with bosses, peers, subordinates, friends, or strangers. This is particularly true when the conflict becomes hostile and when strong feelings become involved. Resolving conflicts can be mentally exhausting and emotionally draining.

But it is important to realize that conflict requires resolution is neither good nor bad. There can be positive and negative outcomes. It can be destructive but can also play a productive role for you personally and for your relationships- both personal and professional. The important point is to manage the conflict, not to suppress conflict and not to let conflict escalate out of control. Many of us seek to avoid conflict as a critical aspect of creativity and motivation.

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Sharveswary (Sharves) Balakrishnan
Date: 8 & 9 March 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Basic Public Relations (PR) Writing Workshop By Sharveswary (Sharves) Balakrishnan
Overview : Writing is an essential skill in any work function. PR Writing is a delicately balanced skill that gives you the ability to strategies your content to be effective and influential for your readers. Common misconception is PR writing is not factual and is developed as we go depending on the announcements that need it. 

The truth is PR writing is a continuous process that starts with a good strategy, building the right messages for an annual comms plan and following it through with effective writing that protects and grows your brand/ company image 

This workshop is designed to give you a top to bottom view of PR Writing skills but at a very practical level. The workshop is based on the trainer's experience as a PR practitioner and examples provided in the materials are real case studies. This session will give ample opportunities for participants to test out the methods shared during the workshop of the training. 
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Ng Yong Hooi
Date: 8 & 9 March 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Interpersonal & Communication Skills Workshop By Ng Yong Hooi
Whether you are a technical or non-technical professional, communicating with others is an essential part of the job. Communication is not just putting across a language but incorporates culture and all aspects of human relations. The way people interact at the workplace dramatically affects morale, teamwork, productivity, customer relations and ultimately the organization’s bottom line.

This workshop aims to help participants understand how perception affects communication success and to acquire powerful interpersonal communication tools and principles to manage workplace diversities and maximize all business interactions.

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Pagadala Cyril Papiah
Date: 13 & 14 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Handling Misconduct & Carrying Out A Domestic Inquiry Workshop By Pagadala Cyril Papiah

Disciplinary action is the last resort in maintaining order in an organization. Some organizations do not take action for fear that if the action is not taken according to proper legally accepted procedures, it may backfire  

This workshop shows how to handle cases of misconduct and indiscipline by employees and take ‘natural justice’ and legal disciplinary action including a domestic inquiry to prevent cases going to the Industrial Court. 

Participants will have a better understanding of the industrial relations process.

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Devindran A/L Raju
Date: 13 & 14 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Store/Warehouse & Inventory Management Workshop By Devindran A/L Raju
Stores/Warehouses and Inventory Management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service. An enterprise’s success can be greatly affected by the efficiency of its stores operations; efficient stores management can save money, help retain customers and maintain continuous operations; but stores mis-management can lose an enterprise money, customers and production.. Inventories constitute a significant portion of most firms’ assets. 

Hence, effective and efficient management of inventories is one of the most vital functions for a successful organisation. Effective Inventory Management can be the watershed for their success or demise in these times. This course focuses on the operational and strategic management of warehouse and inventory. It covers the most important aspects of Stock Control from warehouse design, operation, control and effective inventory management.

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Tee Keng Chai, Casey
Date: 13 & 14 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Multi-Tasking and Time Management Skills By Tee Keng Chai, Casey
Do you feel stressed about the number of tasks you need to get done and feel like you can never seem to get on top of things? Has it ever seemed like there aren’t enough hours in the day?

Do you feel that you are lost and don’t know where to go?

 In this course we examine what effective time management really means and what each of us has to do to achieve it. We look at the importance of having a clear life vision in order to help us use our time wisely and the specific goals and objectives that will help us actualize this vision. 

Participants are introduced to a wide range of time management tools and techniques, they are given time to consider which ones are appropriate for their lifestyle and then practice them in a fun and supportive environment. In the final topic of this course participants, prepare their action plan for long term change and improve productivity.

This Multi-Tasking & Time Management training is designed to help participants develop their skills in time management to achieve more effective results in less time.

One of the most repeated phrases you will hear in offices up and down the country is "we don't have enough time" - to which the response is often "work harder!" - Leading to overtime, stress - and often a poorly done job! Developing techniques to make more intelligent use of time, and to prioritize and effectively manage a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress!

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Aslini Abdullah
Date: 14 March 2023 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managerial Skills For Secretaries By Aslini Abdullah

A secretary’s role is to assist management to do the job-in other words help the manager to achieve results.

To understand Management is to understand corporate cultures. It is the Art of getting people to work as a team-effectively and harmoniously.

Top secretaries who have made the grade into Management have the entry qualifications, the right personality and have usually commanded the respect of their peers and superiors.

Secretarial teachers too, must have managerial skills if they are to teach secretaries to handle their jobs effectively.


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Ng Yong Hooi
Date: 15 & 16 March 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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The NON-Negotiable Negotiation Skills Workshop By Ng Yong Hooi

We have all been involved in situations that required us to negotiate whether at home or at work, and in today’s business environment. The importance of successful negotiation cannot be overstated. Whenever we attempt to close a sale, deal with customers’ complaints, reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships, we are negotiating.

This workshop will attempt to discuss the finer nuances of negotiation and prepare you to become a conscious communicator in order to arrive at a suitable outcome.

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Tee Keng Chai, Casey
Date: 20 & 21 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Transforming Your Managers to Become Leaders Workshop By Tee Keng Chai, Casey
Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.

This leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You'll discover the heart, soul and mind of true leadership. Through role-playing, self-assessment tests and other leadership training scenarios, you'll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member.

And you'll learn how to develop your unique leadership style for maximum impact. The role every manager must fill in the workplace is leadership. Managers often make the mistake of assuming that because they are the managers, they are also the leaders and that their associates will automatically follow. In reality, position only denotes title, not leadership. Leadership is a process whereby one individual influences a group of individuals to achieve a common goal.

To be an effective leader, the manager must influence his associates in a positive way to reach the goals of the organization. Furthermore, the transformational leadership approach can help managers become exceptional leaders. This workshop will help your organization to transform managers into leaders.

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Aslini Abdullah
Date: 21 & 22 March 2023 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Handling Difficult Customers: The Effective Methodology By Aslini Abdullah

Some customers are more difficult to deal with than others. Few customers are inherently rude or mean, although some may be. Usually when a customer is mad, rude, challenging or otherwise difficult to help, there is a reason.

The fact of the matter is that most customers are great. They are friendly, understanding, and tolerant. They are also knowledgeable, demanding, conscious of the value of their time, and hold high expectations for quality of product and service. You as service providers should never take these customers for granted.

Even when customers are wrong or difficult you must respect their perception and treat them with respect.

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Maria Valantine Rao A/P Subaramaniyam
Date: 22 & 23 March 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Improve Business Writing Skills With Confidence Workshop By Maria Valantine Rao A/P Subaramaniyam
The ability to communicate your ideas to prospective customers or top management is highly dependent on your ability to deliver your proposal utilising excellent writing abilities. It is necessary to write in a clear, concise, complete, and correct manner. It must deliver your message in a clear and understandable manner. The course will assist you in identifying the types of writings that fall into this category, as well as the methodologies and persuasive approaches required to produce a well-written business document.
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Tee Keng Chai, Casey
Date: 27 & 28 March 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Coaching & Mentoring Skills Workshop By Tee Keng Chai, Casey
Coaching & Mentoring  can deliver dramatic results and drive significant financial impact to the bottom line. Many organizations today utilize coaching to build alignment, accelerate goals, and develop current and future leaders. Corporate coaching is focused on execution and results!

All leaders must have coaching  and mentoring skills as an essential element in their leadership toolbox. Leaders who consistently utilize coaching skills have more effective teams, higher morale, and better bottom-line results. Organizations with a coaching culture have high levels of retention of key people, better customer service, and higher productivity.

Employees who have received coaching and mentoring seminar report:
- Improved working relationships with peers, direct reports and their manager.
- Increased ability to deal with conflict.
- Improved performance when dealing with business challenges.

Learning how to be an effective coach is rewarding personally, and creates impact on the company’s bottom line.

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Aslini Abdullah
Date: 28 & 29 March 2023 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Positive Work Attitude At Workplace By Aslini Abdullah

To develop staff towards effectiveness through personal goal setting and to instill confidence and positive values thus portraying the right personality of a corporate organization

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Tee Keng Chai, Casey
Date: 3 & 4 April 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Managing Employee Performance, Behaviours & Attitude To Achieve KPI By Tee Keng Chai, Casey
People are at the core of any workplace, but people can be very complex in their behaviours and attitudes. Managing people and their performance requires specialist skills and attitudes that many leaders, managers, and supervisors struggle with these issues.  

This exciting and very practical training course will provide the opportunity to develop your people management skills in a safe, fun, and informative learning environment. This is a vital course for any supervisor, manager or leader who needs to manage employee performance, behaviour and attitudes.

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Pagadala Cyril Papiah
Date: 3 & 4 April 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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HR Planning, Recruitment & Employee Retention Workshop By Pagadala Cyril Papiah
The workshop focuses on the areas of HR planning which involves planning for the right number and quality of employees, developing and writing effective job descriptions and specifications, designing self-selecting job advertisements, designing simple employment tests, preparing questions for interviews, carrying out the interview, evaluating responses, and selecting the right employees in a comprehensive way.   

Participants will take part in a roleplay on the interview proceedings, evaluation of the interview and selection 
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Aslini Abdullah
Date: 4 & 5 April 2023 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Multiply Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

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Devindran A/L Raju
Date: 4 & 5 April 2023 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Excellent Procurement & Negotiation Skills Workshop By Devindran A/L Raju
A strategic approach to procurement can give organisations a competitive advantage by maximising benefits received in return for spend. Procurement has taken on greater strategic importance in multinational companies in recent years. Procurement is in fact an absolutely essential function within any business and is vital if a business is to succeed, especially in the light of economic downturns and the recession. Many decisions taken by departments have a procurement implication that can impact on the overall cost of carrying out the decision. 

Procurement is viewed as a strategic function working to improve the organization's profitability.  Procurement is seen as helping to streamline processes, reduce raw material prices and costs, and identifying better sources of supply.  In essence, helping to reduce the ‘bottom line’. Procurement is also a complex process that can help businesses to become more efficient because all goods and services that they buy will be of the right quality, quantity, price and they will be delivered ‘just in time’, thereby reducing the need to stockpile goods and parts. 

This workshop is suitable for staff of all grades that require knowledge and skills in operation or management of procurement. This also extends to other department personnel who have some purchasing responsibilities and would like to increase their knowledge and skills in this area.
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Aslini Abdullah
Date: 11 & 12 April 2023 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Personal & Professional Effectiveness At Work By Aslini Abdullah
Being effective at work is the fundamental responsibility of every employee. Professional effectiveness is often linked to personal essence such as self-image, positive mindsets, confidence and constructive interpersonal relationships and etc. This program takes the participants through some level of inner power rediscovery and shows them the essential skills to enhance job performance and team cooperation.

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Maria Valantine Rao A/P Subaramaniyam
Date: 12 & 13 April 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Enhancing Your English Communication Skills At Work By Maria Valantine Rao A/P Subaramaniyam
English is gradually becoming the worldwide language of communication in the commercial sector in today's competitive corporate environment. However, using English in the workplace effectively necessitates a very particular and rigorous understanding of business-oriented grammar and terminology.

This training will assist you in improving your spoken and written English skills in a corporate and professional setting.

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Devindran A/L Raju
Date: 12 & 13 April 2023 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Bengkel Pengurusan Operasi Gudang & Stor By Devindran A/L Raju
Kemudahan Gudang/Stor memainkan peranan yang penting dalam proses rantaian bekalan keseluruhan. Gudang juga di kenali sebagai pusat pengedaran. Perniagaan yang terlibat dalam menyimpan barang-barang fizikal memerlukan satu amalan pengurusan gudang yang berkesan. Amalan itu adalah perlu untuk memastikan produk selamat disampaikan daripada pembekal rangkaian kepada pengguna.

Amalan-amalan tersebut yang mestilah releven, mudah untuk digunakan dan yang paling penting , ia perlu sesuai dengan anggaran kos syarikat. Dengan mengambil kira bahawa gudang boleh menjadi pelaburan modal terbesar syarikat dan juga tempat menunggu sebelum produk sampai pelanggan.

Pengurusan Gudang dengan baik dan terancang menawarkan pelbagai kelebihan dalam usaha untuk kekal berdaya saing . Dengan mengambil langkah-langkah yang perlu untuk dari awal hingga akhir,  hasilnya akan menjadi sebuah kemudahan yang beroperasi dengan cekap, menggunakan ruang secara berkesan , mengekalkan kawalan kos dan pada akhirnya, mencapai matlamat utama jangkaan organisasi.
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Tee Keng Chai, Casey
Date: 17 & 18 April 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
Location Map
Creating A Positive Mind For Success Workshop By Tee Keng Chai, Casey
Wouldn’t it be fantastic if you are able to wake up every morning, and feel fully energised and equipped to handle the day with the best attitude possible? There are many things in life that we are unable to control, or change, but the only thing we are able to manage, is our mind.  This highly interactive course will open with discussions on the ultimate challenges we face when wanting to achieve the life we desire.

A section of the training will coach the participants on positive thought exercises using various proven methods and resilient thinking. They will also be taught how to develop a positive outlook and gain work satisfaction through emotional management. This is a complete training programme for better personal management, self-esteem, and techniques for staying positive at work. Information is presented in a entertaining and relaxed manner, and hands on activities will be used to reinforce learning points.

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