Online Training:- Problem Solving & Critical Thinking by Aslini Abdullah
Date: 20 & 21 September 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue: ON LINE TRAINING
Introduction:
To improve individual’s problem-solving and critical thinking skills by using various models that are introduced.
Objectives:
At the end of the training, the participants will: 

• Determine the causes by comparing between unsatisfactory and desired level
• Propose solutions by utilizing different tools and methods
• Evaluate solutions based on factors such as cost, feasibility and time
• Utilize creativity techniques to generate ideas apart from conventional method
• Implement and follow-up confidently on the solutions proposed

Program Content:
Module 1: Essential elements in problem-solving
• Defining a problem
• Why the need for problem solving?
• Reasons problems are not solved
• Ways of identifying possible causes
• Techniques of proposing solutions or alternatives
• Evaluate solutions or alternatives
• Ways of generating ideas
• Implementing solutions

Module 2: Different types of problem-solving methods- SCIENTIFIC
1. Goal-setting method
• Propose alternatives
• Analyze alternatives
• Select the best alternatives
• Plan and take action Evaluate results

2. Pro and con method
• Setting the goal
• Identify the ultimate decision
• Factors which are for and against
• Proposing alternatives

3. Force-Field  method
• Write the goal
• List driving and restraining methods
• Deciding the favouring and resisting changes
• Developing an action plan

4. ABC Method
• Analyse the alternatives
• Balance the benefits
• Calculate contingencies
• Make decision
 
Module 3: Decision-making models: Critical Thinking
1. 5W-H method
• Causes of dissatisfaction
• Who is involved?
• Place of happening
• Reasons of happening

2. Opportunity method
• Listing problems
• Availability of Opportunities

Module 4: Decision-making & Critical Thinking models group
1. Consensus method
• Describing the problem
• Listing possible alternatives
• Reviewing and setting priorities
• Work towards consensus
• Implement the decision
• Evaluate the results

2. Collaborative method
• Levelling 
• Listening skills
• Validating
• Behaving assertively

Methodology:
Interactive Training
Who Must Attend:
All Executive Level Employees
Investment Fees:
RM1,590.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,378.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 16 September 2022)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Pembangunan Sumber Manusia Berhad (PSMB/HRD Corp)