Online Training:- Problem Solving & Critical Thinking by Aslini Abdullah
Date: 20 & 21 September 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
To improve individual’s problem-solving and critical thinking skills by using various models that are introduced.
At the end of the training, the participants will: 

Determine the causes by comparing between unsatisfactory and desired level
Propose solutions by utilizing different tools and methods
Evaluate solutions based on factors such as cost, feasibility and time
Utilize creativity techniques to generate ideas apart from conventional method
Implement and follow-up confidently on the solutions proposed

Program Content:
Module 1: Essential elements in problem-solving
Defining a problem
Why the need for problem solving?
Reasons problems are not solved
Ways of identifying possible causes
Techniques of proposing solutions or alternatives
Evaluate solutions or alternatives
Ways of generating ideas
Implementing solutions

Module 2: Different types of problem-solving methods- SCIENTIFIC
1. Goal-setting method
Propose alternatives
Analyze alternatives
Select the best alternatives
Plan and take action Evaluate results

2. Pro and con method
Setting the goal
Identify the ultimate decision
Factors which are for and against
Proposing alternatives

3. Force-Field  method
Write the goal
List driving and restraining methods
Deciding the favouring and resisting changes
Developing an action plan

4. ABC Method
Analyse the alternatives
Balance the benefits
Calculate contingencies
Make decision
Module 3: Decision-making models: Critical Thinking
1. 5W-H method
Causes of dissatisfaction
Who is involved?
Place of happening
Reasons of happening

2. Opportunity method
Listing problems
Availability of Opportunities

Module 4: Decision-making & Critical Thinking models group
1. Consensus method
Describing the problem
Listing possible alternatives
Reviewing and setting priorities
Work towards consensus
Implement the decision
Evaluate the results

2. Collaborative method
Listening skills
Behaving assertively

Interactive Training
Who Must Attend:
All Executive Level Employees
Investment Fees:
RM1,590.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,378.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 16 September 2022)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is HRD Corp Claimable Course *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Pembangunan Sumber Manusia Berhad (PSMB/HRD Corp)