Enhancing Your English Communication Skills At Work by Maria Valantine Rao A/P Subaramaniyam
Date: 21 & 22 August 2023 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: ON LINE TRAINING
Introduction:
English is gradually becoming the worldwide language of communication in the commercial sector in today's competitive corporate environment. However, using English in the workplace effectively necessitates a very particular and rigorous understanding of business-oriented grammar and terminology.

This training will assist you in improving your spoken and written English skills in a corporate and professional setting.

Objectives:
At the end of the training, the participants will be able to;

• Use English in a real-world setting.
• Have confidence in their communication
• Participate more successfully in business activities by using the listening approach before speaking.
• Improve their writing communication
• Enhance their vocabulary usage
• Organize their thoughts and convey them in a clear and concise manner.
• Gain confidence speaking English in work situations 
• Improve listening in business and economic contexts 

Program Content:
THE BASICS OF COMMUNICATION PROCESS
• Communications & Perceptions
• Business Communication
• Internal/ external partners
• Sender, message, channel, receiver
• Feedback & action
• Oral versus Written Communication

HOW TO CREAT BEST IMPRESSIONS
• The right Listening Techniques
• Using Your Voice Professionally
• The right Body Language

BUSINESS VOCABULARY
• Intro Phrases
• Topic Change
• Interrupting
• Fillers
• Opinions
• Questioning/Clarifying
• Asking
• Correcting Information
• Common Confusing Words

TASKS IN BUSINESS 
• Handling Telephone
• Greeting Visitors
• Meetings and Negotiations Skills 

ORAL PRESENTATION 
• Oral Presentation 
• Target Audience 
• Theme and content planning 
• Speaking style ( voice, tone, pace) 
• Body language 
• Grammar
• Business English Expressions and Vocabulary

Methodology:
Training Tools, Presentations, Discussions, and Case Study
Who Must Attend:
All Employees (Executives & Non Executives)
Investment Fees:
RM1,590.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,400.01 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 17 August 2023)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

Human Resource Development Corporation (HRD Corp)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)