Balanced Scorecard For Human Resources (HR) by Pagadala Cyril Papiah
Date: 16 August 2024 (Friday)
Time: 9:00am to 5:00pm
Venue: ON LINE TRAINING
Introduction:
‘WHAT GETS MEASURED GETS DONE’

This adage has long been known to bring about results.  

The programme describes how to set KPIs at all levels including at the individual level.

It also shows the role of management to get employees to achieve their KPIs.

It sets the customer as the focus of all employee efforts.
Objectives:
Understand the concepts of the balanced scorecard
Focus on how to prepare effective individual KPI based on the SMART method.
How to link Strategy to Operational Activities
Methods for developing and implementing a Performance Measurement System
Understanding the HR roles in KPI achievement

Program Content:
(1) The 4 Perspectives of the Balanced Scorecard in Developing KPIs
Financial 
Customer 
Internal processes
Learning and Growth 

(2) Linking Strategy to Operational Activities
Using the SMART method
Strategic KPIs
Departmental KPIs
Individual KPIs

(3) Performance Management   
Setting goals and performance standards 
Developing and implementing a performance management system 
Improving performance 

(4) Roles of HR functions in Achieving KPIs
Employment
Training and development
Motivation 

Methodology:
Interactive Workshop
Who Must Attend:
HR Managers 
HR Executives 

Investment Fees:
RM972.00 (Including 8.00% Service Tax) per participant (Standard Fee)
RM700.00 (Including 8.00% Service Tax) per participant (Early Bird Fee, register by 09 August 2024)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

Human Resource Development Corporation (HRD Corp)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)