Critical thinking is a process of actively analyzing, evaluating and gathering information from observation, experience or communication to form a reasoned judgement or belief, involving questioning assumptions, recognizing biases essential for problem-solving & decision-making in life and work.

It is about thinking clearly and rationally and not just accepting information at face value.

At the end of the training participants will be able to:

• Define critical thinking skills in solving issues at work

• List components essential for critical thinking

• Utilise step by step the process of critical thinking

• Apply the necessary skills in applying the critical thinking skills

• Implement solutions using critical thinking process

• Definition of critical thinking

• Composition of critical thinking

• Importance of critical thinking

• Analysis techniques

• Assessing the credibility, relevance of arguments

• Drawing logical conclusions

• Self-regulation by monitoring personal biases

• 7 steps of critical thinking

• 5 C’s in critical thinking

• Systematic problem-solving skills

• Defining a problem

• Why the need for problem-solving

• Reasons problems are not solved

• Ways of identifying possible causes

• Techniques of proposing solutions or alternatives

• Evaluate solutions or alternatives

• Ways of generating ideas

• Implementing solutions

1. Goal-setting method

• Propose alternatives

• Analyse alternatives

• Select the best alternatives

• Plan and take action Evaluate results

2. Pro and con method

• Setting the goal

• Identify the ultimate decision

• Factors which are for and against

• Proposing alternatives

3. Force-Field method

• Write the goal

• List driving and restraining methods

• Deciding the favoring and resisting changes

• Developing an action plan

4. ABC Method

• Analyze the alternatives

• Balance the benefits

• Calculate contingencies

• Make decision

• Effective communication in decision-making

• Avoid biasness in making decisions

• Enhance questioning techniques

• Develop effective solutions

• Evaluate the results of critical thinking