Critical Thinking Using Problem Solving & Decision Making Skills by Raja Abdul Halim Raja Shah Kobat
Date: 27 & 28 April 2026 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: ON LINE TRAINING
Introduction:
Critical thinking is a process of actively analyzing, evaluating and gathering information from observation, experience or communication to form a reasoned judgement or belief, involving questioning assumptions, recognizing biases essential for problem-solving & decision-making in life and work.

It is about thinking clearly and rationally and not just accepting information at face value.
Objectives:
At the end of the training participants will be able to:

• Define critical thinking skills in solving issues at work
• List components essential for critical thinking
• Utilise step by step the process of critical thinking
• Apply the necessary skills in applying the critical thinking skills
• Implement solutions using critical thinking process

Program Content:
Module 1: Introduction to critical thinking
• Definition of critical thinking
• Composition of critical thinking
• Importance of critical thinking

Module 2: Key components and skills of critical thinking
• Analysis techniques
• Assessing the credibility, relevance of arguments
• Drawing logical conclusions
• Self-regulation by monitoring personal biases

Module 3: The process of critical thinking
• 7 steps of critical thinking
• 5 C’s in critical thinking
• Systematic problem-solving skills

Module 4: Essential elements in problem-solving
• Defining a problem
• Why the need for problem-solving
• Reasons problems are not solved
• Ways of identifying possible causes
• Techniques of proposing solutions or alternatives
• Evaluate solutions or alternatives
• Ways of generating ideas
• Implementing solutions

Module 5: Different types of problem-solving methods- SCIENTIFIC
1. Goal-setting method
• Propose alternatives
• Analyse alternatives
• Select the best alternatives
• Plan and take action Evaluate results

2. Pro and con method
• Setting the goal
• Identify the ultimate decision
• Factors which are for and against
• Proposing alternatives

3. Force-Field method
• Write the goal
• List driving and restraining methods
• Deciding the favoring and resisting changes
• Developing an action plan

4. ABC Method
• Analyze the alternatives
• Balance the benefits
• Calculate contingencies
• Make decision

Module 6: Ways to improve critical thinking
• Effective communication in decision-making
• Avoid biasness in making decisions
• Enhance questioning techniques

Module 7: Implementing critical skills
• Develop effective solutions
• Evaluate the results of critical thinking

Methodology:
Interactive Training
Who Must Attend:
All Executive Level Employees
Investment Fees:
RM1,788.00 (Including 8.00% Service Tax) per participant (Standard Fee)
RM1,688.00 (Including 8.00% Service Tax) per participant (Early Bird Fee, register by 21 April 2026)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please email back to customerservice@trainingzone.com.my. Click here to download Registration Form (69KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

Human Resource Development Corporation (HRD Corp)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)