Module 1 - The Job Of An Effective Manager
• Crucial differences between being the leader and manager
• The challenges facing manager today
• How to acquire an excellent manager’s mindset and image
• The emotional requirements of being managers: Have you got what it takes?
• Can you be friendly with your staff and still maintain respect and compliance?
• Most common mistakes new managers make and how to avoid them
Module 2 - Developing Effective Leadership Skills
• How to build on the leadership strengths you've identified and shore up your weaknesses
• Why your "people skills" will be the No. 1 driver of your success as a leader
• Understanding how your leadership style can improve your execution skills
• Adopting the "success habits" that effective leaders swear by
• "How-to's" for establishing your credibility as a leader — fast!
• The classic principles of influence ... and how and when to use them to your advantage
• What are the keys to results? Focusing your execution efforts on that which makes the greatest impact
Module 3 - Building A Highly Motivated, High-Performance Team To Drive For Result
• Recognizing the crucial role you play in driving your team's effectiveness
• Keys to making every team member feel valued and important
• Building relationships that enhance cooperation among team members
• How to ignite enthusiasm and gain buy-in for accomplishing goals
• Understanding the basic things that motivate today's workers: You may be surprised
• Creative ideas for keeping your team motivated even if you don't have an extra dime in the budget
• Proven morale-boosters for employees nearing burnout
Module 4 - The Strategies To Improve Productivity
• What is a productivity ?
• Understand how to improve productivity
• How to delegate effectively to achieve productivity target
Module 5 - How To Improve Inter-Personal And Communication Skills
• Understand the impact of inter-personal relationship in the corporate?
• Tools for combating poor inter-personal relationship
• The best approach for dealing with argumentative and combative people
• What's your role in settling disagreements between employees?
• "How-to's" for a professional, productive employee confrontation
• Proven techniques for appearing calm and in control when you're feeling down