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| Date: 4 & 5 February 2021 (Thursday & Friday) |
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| Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm |
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| Online / Virtual Training:- Administrative & Office Management Skills Workshop By Sri Devi Panchacharam |
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Very often, executive secretaries, administrators & clerical personnel are not told- they have one of the most, if not the most important job in the company. They are being entrusted to hold fort, and single-handedly manage the day to day operations and tasks of the company’s top leadership.
Most of their days incorporate tasks which are ad hoc; but this training will mould them to understand that there are many things in life that we are unable to control, or change, but the only thing we are able to manage, is our mind. The reason an average executive secretaries / administrative personnel would get rattled at the slightest challenge in life is poor mental conditioning. The mind is like a car which needs to be well oiled and constantly serviced. If we fill our minds with negativity, any amount of relaxation activities will not bear fruit. Hence, the crux of this training is to empower secretaries and administrators to realise that the rejuvenation happens from within. Clear thoughts leads to a focused mind, which operates at its optimum.
This workshop serves as a tool for the participants to understand the importance of their jobs, learn the cardinal rules of dealing with people, telephone etiquette, time management and a variety of other skills which improve their on-the-job performance. As a result, companies can ensure that their service standards will always be uniformly upheld, whilst boasting a superior five-star clerical / administrative personnel.
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| Date: 4 & 5 February 2021 (Thursday & Friday) |
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| Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm |
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| Online / Virtual Training:- Company Cash Flow & Cost Saving Workshop By Danny Lim Tou Kenn |
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CASH is the lifeblood of your business. Without it, your business will be game over. In fact, running out of cash is the no. 1 reason for most business failure, especially for SMEs. Despite this, many business owners often do not spend much time to understand the in and out of cash. However, during economic crisis period, managing your financial cash flow health become important and critical because it determines your company’s survival.
So, to help you to tighten up your cash management in these unpredictable times, we will guide you with a powerful yet easy to learn cash flow forecasting template to evaluate your cash position over the next six (6) months based on different scenarios of your forecasted sales revenue.
Next, you will learn the key steps to do strategic cost reduction, how to cut costs carefully and effectively and ultimately to improve your business profitability and be ready for further business growth.
Gaining the relevant financial and cash management knowledge as part of the management skills will help you to be a step ahead when it comes to taking on more responsibilities and progress up the career path in any organisation.
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| Date: 5 February 2021 (Friday) |
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| Time: Session 1 (Friday): 9:00am to 12:30pm Session 2 (Friday): 2:00pm to 5:30pm |
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| Online / Virtual Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey |
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What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:
1. The ability to apply creative thinking to the gathering and analyzing of information.
2. The ability to look at problems critically
3. The ability to communicate effectively that make sense based on available information.
4. The ability to commit yourself to do an excellent job
5. The ability to co-operate with others and therefore others love to work with you.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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| Date: 8 & 9 February 2021 (Monday & Tuesday) |
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| Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm |
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| Online / Virtual Training:- Enhancing Analytical Skills At Work By Tee Keng Chai, Casey |
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What is Analytical Skills ? Analytical Skills is :1.The ability to apply logical thinking to the gathering and analyzing of information .2.The ability to visualize, articulate, and solve problems and concepts .3.The ability to make decisions that make sense based on available information.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn analytical skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced analyst, the Analytical Skills workshop is designed to enable you to develop the critical core abilities essential to success. Learn how to manage all aspects of completing analytical work assignments using effective strategies and approved work formats in order to meet organizational missions, management visions, and customer expectations.
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| Date: 15 & 16 February 2021 (Monday & Tuesday) |
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| Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm |
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| Online / Virtual Training:- Sun Tzu's Art Of War Methodology: Management & Leadership Tools By Tee Keng Chai, Casey |
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Will your managers be ready for the new responsibilities, competition and challenges of the 21st century. Will your managers earn the respect of those under their supervision. Will those who promoted the managers be pleased with their performance. The answers lie in how the managers go about motivating, leading and building relationship with those they supervise.
Today's managers are required to create a positive working climate, make quality decisions, demonstrate effective skills in handling a wide variety of human problems, manage time, set priorities, mould employees from different cultures into a team and show excellent leadership in their managerial style.
Common sense will help your managers somewhat in becoming good managers. However, to make a really successful manager, one needs the kind of knowledge and skills that Sun Tzu's Art of War provides.
Sun Tzu's Art of War offers the most comprehensive and effective way to manage a team in the Malaysian environment. The leadership and management principles of Sun Tzu's Art of War are well received by the world.
Sun Tzu's Art of War is the oldest and most well known military manual in the world. Politicians, military experts and businessmen throughout history have all regarded Sun Tzu's Art of War as an important source of wisdom and their secret weapon for victory.
Today, we have witnessed how the application of Sun Tzu's principles have expanded beyond the battlefield into everyday life. Its influence is felt not only in military and state administration, but also in business, public relations, sales, marketing, corporate strategies, diplomacy and even sports.
Thus, we can see how flexible Sun Tzu's strategizing principles can be applied, making it a useful resource for anyone desiring to meet any challenge. |
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| Date: 22 & 23 February 2021 (Monday & Tuesday) |
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| Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm |
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| Online / Virtual Training:- Transforming Your Managers to Become Leaders Workshop By Tee Keng Chai, Casey |
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| Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.
This leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You'll discover the heart, soul and mind of true leadership. Through role-playing, self-assessment tests and other leadership training scenarios, you'll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member.
And you'll learn how to develop your unique leadership style for maximum impact. The role every manager must fill in the workplace is leadership. Managers often make the mistake of assuming that because they are the managers, they are also the leaders and that their associates will automatically follow. In reality, position only denotes title, not leadership. Leadership is a process whereby one individual influences a group of individuals to achieve a common goal.
To be an effective leader, the manager must influence his associates in a positive way to reach the goals of the organization. Furthermore, the transformational leadership approach can help managers become exceptional leaders. This workshop will help your organization to transform managers into leaders.
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| Date: 11 & 12 March 2021 (Thursday & Friday) |
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| Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm |
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| Online / Virtual Training:- Multi-Tasking Skills for Managing Daily Work Challenges By Sri Devi Panchacharam |
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It is an unavoidable fact that, at various stages in our lives, we will find ourselves in the stressful situation of having too much to do in too little time. The one thing which tends to happen when we have work overload is that we neglect to manage our time properly. Real life takes over and we no longer ‘have time’ to manage our time! Yet it is at times like this that excellent multi-tasking skills are needed the most.
Multi-tasking are crucial elements required by everyone in their business and personal life. Having said that, great care and emphasis needs to be placed on selecting the right tasks to multitask. One needs to be aware that some tasks require complete and utmost concentration. Without planning your time and prioritising what is important to you, it is impossible to identify which activities that are most productive and which activities can be multitasked. Where we are not focused on the elements that make us effective, we can begin to waste time and energy on the myriad of mundane tasks that tend to appear and this can lead to stress and anxiety. This is where the multi-tasking skills come in handy: to complete routine tasks during our down time in the most efficient manner possible.
It is really important to understand where you are spending most of your time and if you acknowledge that time is being wasted or you are spending time on less productive things, think of methods to overcome this. Prioritising your tasks in accordance with the techniques discussed in this training is the first step in planning your time. This training course will provide you with an awareness of the areas that you can improve in your day to day planning, as well as giving you some tips on practical multitasking strategies for dealing with popular time management issues.
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| Date: 22 & 23 March 2021 (Monday & Tuesday) |
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| Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm |
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| Online / Virtual Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey |
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What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:
1. The ability to apply creative thinking to the gathering and analyzing of information.
2. The ability to look at problems critically
3. The ability to communicate effectively that make sense based on available information.
4. The ability to commit yourself to do an excellent job
5. The ability to co-operate with others and therefore others love to work with you.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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| Date: 24 & 25 March 2021 (Wednesday & Thursday) |
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| Time: Session 1 (Wednesday): 9:00am to 12:30pm Session 2 (Wednesday): 2:00pm to 5:30pm) Session 3 (Thursday): 9:00am to 12:30pm Session 4 (Thursday): 2:00pm to 5:30pm |
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| Online / Virtual Training:- Shipping Procedures, Documentation & INCOTERMS 2020 Workshop By Devindran A/L Raju |
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Knowledge of import and export procedures is a key part of the supply chain process. Various types of documentations are involved in export & import activities. It is therefore important to understand the role of each document and its requirements in international trade. Exporter/Importer are also required to comply the documentary requirement of exporter /importer and his country.
These requirements also keep on changing. Irregular documents creates problems and result into delay in delivery of the goods. Incoterms are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation.
This 2 days workshop will provide a complete and comprehensive insight into import & export procedures, Shipping Documentation & Incoterms. The course will suit both beginners and those who have more than a basic understanding of import & export regulations.
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| Date: 25 & 26 March 2021 (Thursday & Friday) |
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| Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm |
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| Online / Virtual Training:- Mastering The 10 Qualities of High Emotionally Intelligent People By Tee Keng Chai, Casey |
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If emotional intelligence (EQ) sounds like an oxymoron to you, that’s understandable. We tend to think of our emotions and our intelligence as two separate things. But put them together as emotional intelligence, and it’s essentially a different way to be smart because it’s “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically” according to the dictionary definition. The term was made popular by psychologist Daniel Goleman in his book Emotional Intelligence: Why It Can Matter More Than IQ, in which he redefines what it is to be smart. In the book, Goleman lays out five components of emotional intelligence.
A common question that is often asked about Emotional Intelligence is …. “Can EQ be learned?” We have all experienced or have met people that seem to be naturally gifted at controlling or recognizing their emotions. These individuals seem to understand how to put others in a comfortable place, or get them engaged, or even to give another person whatever it is that they need at that time.
The good news is that while some people have EQ as a natural talent, for those that don’t, EQ skills can be learned. There has been some clear and focused research that supports this fact. People can learn how to interact more effectively at work and increase their emotional intelligence. To make this happen, an individual needs to be personally motivated to do this. Individuals need to first have a handle of where they are starting from (assessment) and then understand which of the five components of EQ need the greatest attention.
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