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Welcome To TrainingZone
Many organisations in Malaysia realise that to excel in today's competitive market, we must have highly skilled and well-trained employees within the teams. Professional skills, information, and knowledge are now a pre-requisite in the corporate or business world. Training employees has become a core strategy for many companies to motivate and re-energize their employees to peak performance.

At TrainingZone, we focus on providing the best possible high quality training and development programmes that will deliver high performance results for our customers. We are continuously driven to be the training provider that you can depend on for all your training needs.
Latest Training Programmes:
Tee Keng Chai, Casey
Date: 28 & 29 June 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Dealing with Difficult Customers & Building Win-Win Relationship By Tee Keng Chai, Casey
The Dealing with Difficult Customers training provides essential skills that frontline staff should understand and have the ability to utilise. Improving their competency in this respect will boost their confidence and enthusiasm for their work, increase their overall job satisfaction, and reflect a more positive image of the organisation.
 

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Aslini Abdullah
Date: 29 June 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 12:30pm Session 2 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Today's Secretary In Management Workshop By Aslini Abdullah

The Management Secretary of today is strongly positive, capable of carrying out responsibilities beyond her normal scope of duties, is widely travelled, has strong initiatives, is capable of stepping into an executive position, and is consistently upgrading herself.

As the management secretary is also a self-motivated person, she is able to overcome stress and solve problems strategically, and this is a great asset to any boss.

Being able to plan, organize and coordinate the workflow is another important function which she is able to do so effectively.

With the right skills, attributes and strategies, teamwork with any boss would be an enriching experience.
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Tee Keng Chai, Casey
Date: 1 July 2021 (Thursday)
Time: Total 7 Hours:- Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:

 1. The ability to apply creative thinking to the gathering and analyzing of information.
 2. The ability to look at problems critically 
 3. The ability to communicate effectively that make sense based on available information.
 4. The ability to commit yourself to do an excellent job
 5. The ability to co-operate with others and therefore others love to work with you.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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Tee Keng Chai, Casey
Date: 2 July 2021 (Friday)
Time: Total 7 Hours:- Session 1 (Friday): 9:00am to 12:30pm Session 2 (Friday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Decision Making & Root Cause Analysis Workshop By Tee Keng Chai, Casey

This training workshop adopts a common sense approach to effective and proven problem solving and decision making and provides a wealth of effective techniques in root cause analysis which can be applied and implemented immediately on the job.

The approach presented in this workshop is a simple and easy-to-use problem solving and decision making process which is explained in a step- by- step fashion.

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Tee Keng Chai, Casey
Date: 5 & 6 July 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Effective Coaching & Mentoring Skills Workshop By Tee Keng Chai, Casey
Coaching & Mentoring  can deliver dramatic results and drive significant financial impact to the bottom line. Many organizations today utilize coaching to build alignment, accelerate goals, and develop current and future leaders. Corporate coaching is focused on execution and results!

All leaders must have coaching  and mentoring skills as an essential element in their leadership toolbox. Leaders who consistently utilize coaching skills have more effective teams, higher morale, and better bottom-line results. Organizations with a coaching culture have high levels of retention of key people, better customer service, and higher productivity.

Employees who have received coaching and mentoring seminar report:
- Improved working relationships with peers, direct reports and their manager.
- Increased ability to deal with conflict.
- Improved performance when dealing with business challenges.

Learning how to be an effective coach is rewarding personally, and creates impact on the company’s bottom line.

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Devindran A/L Raju
Date: 5 & 6 July 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- 5S Concept At Workplace By Devindran A/L Raju

5S is the name of a workplace organization method that uses a list of five (5) Japanese  words: seiri, seiton, seiso, seiketsu, and shitsuke. The 5S pillars provide a methodology for organizing, cleaning, developing, and sustaining a productive work environment. In the daily work of a company, routines that maintain organization and orderliness are essential to a smooth and efficient flow of activities.

This methodology encourages workers to improve their working conditions and helps them to learn to reduce waste, unplanned downtime, and in-process inventory. While some Lean Six Sigma (LSS) practitioners consider 5S a tool, it is more than that. 5S is a visually-oriented system of cleanliness, organization, and arrangement designed to facilitate greater productivity, safety, and quality. When fully implemented, the 5S process increases morale, creates positive impressions on customers, and increase efficiency of an organization.

Employees will feel better about where they work, the effect on continuous improvement can lead to less waste, better quality and faster lead times. Besides increase productivity, improves quality, reduces cost, 5S also contributes for delivery on time, improves safety and improves morale. 5S is not a list of action items, but is an integrated concept of actions, condition and culture. To get the greatest success, the nature and implication of each “S” need to be understood by each employee from the top level to bottom and should be regularly practiced.

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Aslini Abdullah
Date: 6 & 7 July 2021 (Tuesday & Wednesday)
Time: Total 14 Hours:- Session 1 (Tuesday): 9:00am to 12:30pm Session 2 (Tuesday): 2:00pm to 5:30pm) Session 3 (Wednesday): 9:00am to 12:30pm Session 4 (Wednesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Managing Complaints: The Professional Way Workshop By Aslini Abdullah
Managing complaints, it seems everyone is talking about customers. Some of the reasons as to why poor service is still a major concern of most organizations are as follows:

Few people have been trained to pay attention to the second half of today's jobs - the people part. They have invested their time and energies in the technical aspects. They have not been trained to handle the complications of making sure their work is valuable to others.

People have not been conditioned or encouraged to treat people inside of their own organization as customers. Without the support and cooperation of "internal" customers, it is difficult to satisfy those we commonly view as our "real" customers. Satisfying "internal" customers provides a vital link in the chain that leads to satisfying customers outside of the organization.

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Devindran A/L Raju
Date: 12 & 13 July 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Store/Warehouse & Inventory Management Workshop By Devindran A/L Raju
Stores/Warehouses and Inventory Management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service. An enterprise’s success can be greatly affected by the efficiency of its stores operations; efficient stores management can save money, help retain customers and maintain continuous operations; but stores mis-management can lose an enterprise money, customers and production.. Inventories constitute a significant portion of most firms’ assets. 

Hence, effective and efficient management of inventories is one of the most vital functions for a successful organisation. Effective Inventory Management can be the watershed for their success or demise in these times. This course focuses on the operational and strategic management of warehouse and inventory. It covers the most important aspects of Stock Control from warehouse design, operation, control and effective inventory management.

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Tee Keng Chai, Casey
Date: 12 & 13 July 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Productivity, Personal Leadership & Inner Mastery Workshop By Tee Keng Chai, Casey
We’ve seen many leaders and individuals suddenly scramble or feel distressed when faced with an unexpected turn of events or unwanted outcome, whether they work in the corporate sectors , run a family business or lead a department or company. They also begin to struggle in their personal relationships and are more reactive in their decision making when it comes to challenging life and business circumstances.

These are usually the tell-tale signs that these individuals haven’t yet started on a journey of inner mastery.

What Is Personal Leadership?
Personal Leadership involve developing the confidence and strength to set realistic goals and fulfil your potential. Everyone has strengths and weaknesses and a range of skills that are used in everyday situations, but all too often people remain unaware of, or undervalue, their true abilities.

Self-empowerment workshop is fast becoming a popular approach for many organisations to improve professional and team effectiveness as well as organisational productivity. Self Leadership help develop key capabilities in excellent leadership: Clarity, Focus, Creativity and Compassion. Team Leaders excel further when they could integrate mindfulness, self-awareness and social awareness with effective techniques of management and mentorship. 

In developing self-leadership, participants will realise they how can create the space for growth and empowerment, both for themselves and others in the organisation, leading to positive work performance, more cohesive teams and higher productivity.

What Is Inner Mastery?
Mastery is defined as the comprehensive knowledge or skill in a particular subject or activity. Simply stated, mastery learning is a process where a learner masters a topic or concept before advancing to the next level of proficiency.

According to Dr. Richard Moss in The Mandala of Being, humans experience four holding environments: the womb, post-birth, leaving home and "the present moment." Experiences from the preceding holding zone are carried forward to the next, and all decisions, actions and reflections are therefore informed by the past. We embark on a journey and then change jobs, start different businesses, learn different subjects/skills and change values, as per the current environment. We do all of this without really achieving mastery in one before moving on to the next.

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Aslini Abdullah
Date: 13 July 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 1:00pm Session 2 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Handling Challenging Staff Workshop By Aslini Abdullah

Challenging are different problems according to the situation in which they arise. To deal with them effectively, we need to consider various situations that are likely to produce difficult staff.

The possibilities are when we are persuading to a group of people, presenting ideas, recruiting or interviewing and those who are poor performers.

The challenging staff could be due to job performance, inter-personal problems with other members of staff and also due to behavioral problems.

As such techniques and alternatives are required to deal with the challenging staff with the objective of settling the issues and increasing productivity.


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Danny Lim Tou Kenn
Date: 15 July 2021 (Thursday)
Time: Total 7 Hours:- Session 1 (Thursday): 9:00am to 1:00pm Session 2 (Thursday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- How To Read Financial Statement By Danny Lim Tou Kenn
Increasingly, all executives, especially those moving into senior executive or managerial level need to understand and apply financial know-how in their daily work and know how the business’s operation activities are being captured in the financial reports and what can they do to help improve the business performance.

Gaining financial acumen as part of the management skills is very important for anyone wishing to progress up the career path in any organisation, regardless of their current role and responsibilities.

This practical course is designed to provide an introduction to accounting and the basic financial knowledge and skills to help you be a step ahead when it comes to taking on more responsibilities in the future, including financial management for your department.

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Tee Keng Chai, Casey
Date: 26 & 27 July 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Transforming Your Managers to Become Leaders Workshop By Tee Keng Chai, Casey
Do you need leadership training to prepare you to take that next step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs.

This leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You'll discover the heart, soul and mind of true leadership. Through role-playing, self-assessment tests and other leadership training scenarios, you'll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member.

And you'll learn how to develop your unique leadership style for maximum impact. The role every manager must fill in the workplace is leadership. Managers often make the mistake of assuming that because they are the managers, they are also the leaders and that their associates will automatically follow. In reality, position only denotes title, not leadership. Leadership is a process whereby one individual influences a group of individuals to achieve a common goal.

To be an effective leader, the manager must influence his associates in a positive way to reach the goals of the organization. Furthermore, the transformational leadership approach can help managers become exceptional leaders. This workshop will help your organization to transform managers into leaders.

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Aslini Abdullah
Date: 27 July 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 1:00pm Session 2 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Administrative & Clerical Skills Development Towards Productivity By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude. Equip your staffs with the essential skills needed to manage daily task with enthusiasm and interest.

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Tee Keng Chai, Casey
Date: 2 August 2021 (Monday)
Time: Total 7 Hours:- Session 1 (Monday): 9:00am to 1:00pm Session 2 (Monday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- The Consultative Selling Skills By Tee Keng Chai, Casey
The Consultative Selling is an international sales training programme. This training teaches your sales personnel’s not to become a product pusher but become a consultant to the clients.

This programme will coach the participants to apply the professional and most excellent sales stars. The basic belief of this programme is that we are responsible to awaken and utilise the potential stored within us. Our past success becomes our enemy if we settle for what we have. Do not let what you cannot do interfere with what you can do. In essence, we must refuse to be satisfied with our last accomplishment or discouraged by our present failure or obstacles because potential never has a retirement plan. 

Participants will be learning The Consultative Selling Skills and begin to set goal and achieve them when they know how to use the power of their mind to achieve effective selling and negotiation skills to complete a deal. Participants will learn the selling strategy to build relationship, discover clients’ needs, presenting proposals and handle objections as well as closing the sales. 

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Aslini Abdullah
Date: 3 August 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 1:00pm Session 2 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- SIX-STEP Cycle To Nurture Effective Employees Workshop By Aslini Abdullah
Much of our success as a manager or supervisor will depend on the quality of the people whose work you are responsible. It is true that most of us inherit a ready-made team when we first take on a managerial role, sooner or later vacancies arise and you get the chance to appoint people of your own choosing. Besides which, you can expect to influence the morale and productivity of your team by the way you set about understanding their strengths and weaknesses, developing their competences, improving people’s jobs, counseling them, appraising their work, encouraging their efforts, ensuring equal opportunities and where necessary applying disciplinary procedures.
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Tee Keng Chai, Casey
Date: 9 August 2021 (Monday)
Time: Total 7 Hours:- Session 1 (Monday): 9:00am to 1:00pm Session 2 (Monday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Effective Interpersonal & Communication Skills By Tee Keng Chai, Casey
Whether you are a technical or non-technical professional, communicating with others is an essential part of the job. Communication is not just putting across a language but incorporates culture and all aspects of human relations. The way people interact at the workplace dramatically affects morale, teamwork, productivity, customer relations and ultimately the organization’s bottom line. 

This workshop aims to increase participants’ awareness on their interpersonal communication styles and overcome communication challenges in order to create positive exchanges and manage workplace diversities for enhanced collaboration.

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Aslini Abdullah
Date: 12 August 2021 (Thursday)
Time: Total 7 Hours:- Session 1 (Thursday): 9:00am to 1:00pm Session 2 (Thursday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Positive Work Attitude At Workplace By Aslini Abdullah

To develop staff towards effectiveness through personal goal setting and to instill confidence and positive values thus portraying the right personality of a corporate organization

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Devindran A/L Raju
Date: 16 August 2021 (Monday)
Time: Total 7 Hours:- Session 1 (Monday): 9:00am to 1:00pm Session 2 (Monday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Mastering INCOTERMS 2020 By Devindran A/L Raju
International Chamber of Commerce (ICC) has launched International Commercial Terms (Incoterms) 2020, the newest edition of the renowned trade terms for the delivery of goods, providing certainty and clarity to business and traders everywhere. The new rules become effective from 1 January 2020. Incoterms are "Terms of Sale" which define the obligations, risks, and costs of the seller and buyer for delivery. They are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation. 

Since Incoterms define the obligations of the seller and the buyer regarding delivery, transfer of risk, loading of the goods, export or import clearance, conclusion of transport contracts, Incoterms rules are an essential tool in the negotiation of international contracts. The choice of an Incoterms has a direct impact on the allocation of cost and risk. 

This course will suit both beginners and those who have more than a basic understanding of Incoterms 2020.
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Tee Keng Chai, Casey
Date: 16 & 17 August 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 1:00pm Session 2 (Monday): 2:00pm to 5:00pm) Session 3 (Tuesday): 9:00am to 1:00pm Session 4 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- People Management Skills in the Workplace By Tee Keng Chai, Casey
No doubt about it: Individuals with excellent interpersonal skills rise to the top , in their careers, in their organizations and in life! You've probably seen it happen time and again.

Take two people with similar skills and knowledge, but one of them has enviable people skills while the other's interpersonal skills are only mediocre. Which one gets ahead faster and goes further. You know the answer to that one ' no contest! What you may not know is that effective interpersonal skills can be learned ' just like any other skill.

It's true! In fact, many a top professional who appears to be a "born people person" ! comfortable and confident in any situation , has taken training to master the interpersonal skills he or she uses to connect so powerfully with others. The ability to build effective professional relationships, to strike up instant rapport, to communicate with tact, and to make a memorable impression are nothing more than a collection of techniques that you can learn and cultivate. 

People Management Skills in the Workplace is an intensive new workshop that provides you with ways to gain the essential people skills you need to push ahead in your career. No other skill set is as crucial to your professional or personal success!

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Aslini Abdullah
Date: 17 August 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 1:00pm Session 2 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Working Smarter To Increase Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising, those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

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Tee Keng Chai, Casey
Date: 18 August 2021 (Wednesday)
Time: Total 7 Hours:- Session 1 (Wednesday): 9:00am to 1:00pm Session 2 (Wednesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Creative Problem Solving & Decision Making Skills By Tee Keng Chai, Casey
This training adopts a time-tested and proven approach to effective problem solving and provides a wealth of effective techniques which can be applied and implemented immediately on the job .

The approach presented in this program  is a simple and easy-to-use problem solving and decision making  process which is  explained in a step- by- step fashion and can be used by supervisors , executives and managers. 

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Devindran A/L Raju
Date: 23 August 2021 (Monday)
Time: Total 7 Hours:- Session 1 (Monday): 9:00am to 1:00pm Session 2 (Monday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Best Practice in Inventory Management By Devindran A/L Raju
Inventory is an idle stock of physical goods or materials that contain economic value, and are held in various forms by an organization in its custody awaiting packing, processing, transformation, use or sale in a future point of time. Inventory management is a very important function that determines the health of the supply chain as well as the impacts the financial health of the balance sheet. 

Every organization constantly strives to maintain optimum inventory to be able to meet its requirements and avoid over or under inventory that can impact the financial figures. Inventory is always dynamic. Inventory management requires constant and careful evaluation of external and internal factors and control through planning and review. 

This course is suitable for staff of all grades that require knowledge and skills in Inventory Control and Management.
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Tee Keng Chai, Casey
Date: 23 & 24 August 2021 (Monday & Tuesday)
Time: Total 14 Hours:- Session 1 (Monday): 9:00am to 1:00pm Session 2 (Monday): 2:00pm to 5:00pm) Session 3 (Tuesday): 9:00am to 1:00pm Session 4 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Management & Leadership Skills for Supervisors & Managers By Tee Keng Chai, Casey
This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.

You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.

As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.

Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!

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Aslini Abdullah
Date: 24 August 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 1:00pm Session 2 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- How Administrator Manage The Office Professionally Workshop By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude.
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Devindran A/L Raju
Date: August 24, 2021 (Tuesday)
Time: Total 7 Hours:- Session 1 (Tuesday): 9:00am to 1:00pm Session 2 (Tuesday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- 5S – Practical Packaging Management By Devindran A/L Raju
5S adalah kaedah mengorganisasikan tempat kerja yang menggunakan senarai lima (5) perkataan Jepun: Seiri, Seiton, Seiso, Seiketsu dan Shitsuke. 5S menyediakan kaedah untuk mengurus, membersih, mengatur dan mengekalkan persekitaran kerja yang produktif. Dalam kerja-kerja seharian syarikat, rutin yang mengekalkan pengemasan dan keteraturan adalah penting untuk kelancaran dan kecekapan aktiviti. Metodologi ini menggalakkan pekerja untuk memperbaiki keadaan kerja mereka dan membantu mereka untuk belajar untuk mengurangkan sisa, masalah yang tidak dirancang, dan dalam proses inventori disamping bekerja di dalam persekitaran yang kemas. 5S adalah satu sistem visual berorientasikan kebersihan dan susunan yang direka untuk mencapai  produktiviti, keselamatan, dan kualiti yang lebih baik. Apabila dilaksanakan sepenuhnya, proses 5S meningkatkan semangat, mewujudkan tanggapan yang positif pada pelanggan, dan meningkatkan kecekapan organisasi. 

Selain daripada peningkatan produktiviti, meningkatkan kualiti, mengurangkan kos, 5S juga menyumbang untuk penghantaran pada masa yang tepat, meningkatkan keselamatan dan meningkatkan semangat. 5S adalah satu konsep tindakan bersepadu, dan satu budaya untuk diikuti. Untuk mendapatkan kejayaan yang paling besar, sifat dan implikasi setiap "S" perlu difahami oleh setiap pekerja daripada peringkat atas ke bawah dan hendaklah sentiasa diamalkan.
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Tee Keng Chai, Casey
Date: 25 & 26 August 2021 (Wednesday & Thursday)
Time: Total 14 Hours:- Session 1 (Wednesday): 9:00am to 1:00pm Session 2 (Wednesday): 2:00pm to 5:00pm Session 3 (Thursday): 9:00am to 12:30pm Session 4 (Thursday): 2:30pm to 5:30pm
Venue:
ON LINE TRAINING
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Online Training:- Mastering The 10 Qualities of High Emotionally Intelligent People By Tee Keng Chai, Casey
If emotional intelligence (EQ) sounds like an oxymoron to you, that’s understandable. We tend to think of our emotions and our intelligence as two separate things. But put them together as emotional intelligence, and it’s essentially a different way to be smart because it’s “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically” according to the dictionary definition. The term was made popular by psychologist Daniel Goleman in his book Emotional Intelligence: Why It Can Matter More Than IQ, in which he redefines what it is to be smart. In the book, Goleman lays out five components of emotional intelligence.

A common question that is often asked about Emotional Intelligence is …. “Can EQ be learned?”   We have all experienced or have met people that seem to be naturally gifted at controlling or recognizing their emotions.  These individuals seem to understand how to put others in a comfortable place, or get them engaged, or even to give another person whatever it is that they need at that time.

The good news is that while some people have EQ as a natural talent, for those that don’t, EQ skills can be learned.  There has been some clear and focused research that supports this fact. People can learn how to interact more effectively at work and increase their emotional intelligence. To make this happen, an individual needs to be personally motivated to do this.  Individuals need to first have a handle of where they are starting from (assessment) and then understand which of the five components of EQ need the greatest attention.

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Danny Lim Tou Kenn
Date: 26 August 2021 (Thursday)
Time: Total 7 Hours:- Session 1 (Thursday): 9:00am to 1:00pm Session 2 (Thursday): 2:00pm to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Effectively Managing Your Company Financial Workshop By Danny Lim Tou Kenn
Increasingly, all executives, especially those moving into managerial level need to understand and apply financial know-how in their daily work and know how the business’s operation activities are being captured in the financial reports and what can they do to help improve the business performance.

Gaining financial acumen as part of the management skills is very important for anyone wishing to progress up the career path in any organisation, regardless of their current role and responsibilities.

This 1-day practical course is designed to provide an introduction to accounting and the basic financial knowledge and skills to help you be a step ahead when it comes to taking on more responsibilities in the future, including financial analysis and management for your company.

 Register Now Find Out More