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Welcome To TrainingZone
Many organisations in Malaysia realise that to excel in today's competitive market, we must have highly skilled and well-trained employees within the teams. Professional skills, information, and knowledge are now a pre-requisite in the corporate or business world. Training employees has become a core strategy for many companies to motivate and re-energize their employees to peak performance.

At TrainingZone, we focus on providing the best possible high quality training and development programmes that will deliver high performance results for our customers. We are continuously driven to be the training provider that you can depend on for all your training needs.
Latest Training Programmes:
Maria Valantine Rao A/P Subaramaniyam
Date: 17 & 18 August 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Business Writing Skills With Confidence Workshop By Maria Valantine Rao A/P Subaramaniyam
The ability to communicate your ideas to prospective customers or top management is highly dependent on your ability to deliver your proposal utilising excellent writing abilities. It is necessary to write in a clear, concise, complete, and correct manner. It must deliver your message in a clear and understandable manner. The course will assist you in identifying the types of writings that fall into this category, as well as the methodologies and persuasive approaches required to produce a well-written business document.
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Ng Yong Hooi
Date: 17 & 18 August 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Time Concept, Self-Organization & Getting More Done In Less Time Workshop By Ng Yong Hooi

If you are like most people who spend their life in a frenzy of activities, but achieve very little, it simply shows that you are not concentrating your efforts on doing things that matter the most – things that will give you the results you’ve been looking for.

This workshop is to invite you to examine yourself and analyze how you use your time on a daily basis, while discovering the importance of planning, goal-setting and prioritizing. In addition, it will help you to regain ‘extra’ hours, function more effectively at work with less stress and frustration, and achieve greater work-life balance.

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Aslini Abdullah
Date: 23 August 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Customer Service Forever Matters By Aslini Abdullah
To give an insight on Customer Service Forever Matters and applying appropriate techniques in dealing with customers effectively and professionally.
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Pagadala Cyril Papiah
Date: 24 & 25 August 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- HR For NON-HR Executives Workshop By Pagadala Cyril Papiah

This workshop looks at the day-to-day issues of managing department employees and the associated challenges.

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Aslini Abdullah
Date: 30 August 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Administrative & Clerical Skills Development Towards Productivity By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude. Equip your staffs with the essential skills needed to manage daily task with enthusiasm and interest.

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Aslini Abdullah
Date: 6 September 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Handling Challenging Staff Workshop By Aslini Abdullah

Challenging are different problems according to the situation in which they arise. To deal with them effectively, we need to consider various situations that are likely to produce difficult staff.

The possibilities are when we are persuading to a group of people, presenting ideas, recruiting or interviewing and those who are poor performers.

The challenging staff could be due to job performance, inter-personal problems with other members of staff and also due to behavioral problems.

As such techniques and alternatives are required to deal with the challenging staff with the objective of settling the issues and increasing productivity.


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Maria Valantine Rao A/P Subaramaniyam
Date: 7 & 8 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Enhancing Your English Communication Skills At Work By Maria Valantine Rao A/P Subaramaniyam
English is gradually becoming the worldwide language of communication in the commercial sector in today's competitive corporate environment. However, using English in the workplace effectively necessitates a very particular and rigorous understanding of business-oriented grammar and terminology.

This training will assist you in improving your spoken and written English skills in a corporate and professional setting.

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Devindran A/L Raju
Date: 7 & 8 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Shipping Procedures, Documentation & INCOTERMS 2020 Workshop By Devindran A/L Raju
Knowledge of import and export procedures is a key part of the supply chain process. Various types of documentations are involved in export & import activities. It is therefore important to understand the role of each document and its requirements in international trade. Exporter/Importer are also required to comply the documentary requirement of exporter /importer and his country. 

These requirements also keep on changing. Irregular documents creates problems and result into delay in delivery of the goods.  Incoterms are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation. 

This 2 days workshop will provide a complete and comprehensive insight into import & export procedures, Shipping Documentation & Incoterms. The course will suit both beginners and those who have more than a basic understanding of import & export regulations.
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Pagadala Cyril Papiah
Date: 12 & 13 September 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- The Employment Act 1955, SOCSO Act 1969 & EPF Act 1991 By Pagadala Cyril Papiah

The Employment Act 1955, EPF Act, SOCSO ACT are among the main laws governing employees
   
The Employment Act 1955 forms the basis of employment contracts between employer and certain categories of mostly non-management employees. It also serves as a guideline for employees who are not protected under the EA. The EA provides minimum benefits that must be provided to employees. The new amendments also cover some employees who were previously not protected under the EA 

The EPF Act 1991 is a retirement scheme for employees and has a lot of rules regarding contributions and withdrawal

The SOCSO Act 1969 is an insurance scheme for Malaysian employees for employment injury or invalidity. Both employer and employee are required by law to contribute to EPF and SOCSO

The Minimum Wages Order (2013) specifies the minimum wages that should be paid in West and East Malaysia  

For the first time ever the Malaysia government has introduced the Minimum Retirement Age Order (2013)

Part-timers are now also protected under the law. They are entitled to certain benefits including OT   
 
The workshop covers all the relevant aspects of the EA, EPF and SOCSO Acts ie duties and liabilities of employers, the benefits and conditions for benefits and procedures for making claims. It also covers the Minimum Wages Order, The Minimum Retirement Age Order, and Part-timers (Employment) Order.     

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Ng Yong Hooi
Date: 14 & 15 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Interpersonal & Communication Skills Workshop By Ng Yong Hooi
Whether you are a technical or non-technical professional, communicating with others is an essential part of the job. Communication is not just putting across a language but incorporates culture and all aspects of human relations. The way people interact at the workplace dramatically affects morale, teamwork, productivity, customer relations and ultimately the organization’s bottom line.

This workshop aims to help participants understand how perception affects communication success and to acquire powerful interpersonal communication tools and principles to manage workplace diversities and maximize all business interactions.

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Devindran A/L Raju
Date: 14 & 15 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Excellent Procurement & Negotiation Skills Workshop By Devindran A/L Raju
A strategic approach to procurement can give organisations a competitive advantage by maximising benefits received in return for spend. Procurement has taken on greater strategic importance in multinational companies in recent years. Procurement is in fact an absolutely essential function within any business and is vital if a business is to succeed, especially in the light of economic downturns and the recession. Many decisions taken by departments have a procurement implication that can impact on the overall cost of carrying out the decision. 

Procurement is viewed as a strategic function working to improve the organization's profitability.  Procurement is seen as helping to streamline processes, reduce raw material prices and costs, and identifying better sources of supply.  In essence, helping to reduce the ‘bottom line’. Procurement is also a complex process that can help businesses to become more efficient because all goods and services that they buy will be of the right quality, quantity, price and they will be delivered ‘just in time’, thereby reducing the need to stockpile goods and parts. 

This workshop is suitable for staff of all grades that require knowledge and skills in operation or management of procurement. This also extends to other department personnel who have some purchasing responsibilities and would like to increase their knowledge and skills in this area.
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Aslini Abdullah
Date: 20 & 21 September 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Problem Solving & Critical Thinking By Aslini Abdullah
To improve individual’s problem-solving and critical thinking skills by using various models that are introduced.
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Maria Valantine Rao A/P Subaramaniyam
Date: 21 & 22 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Business Writing Skills With Confidence Workshop By Maria Valantine Rao A/P Subaramaniyam
The ability to communicate your ideas to prospective customers or top management is highly dependent on your ability to deliver your proposal utilising excellent writing abilities. It is necessary to write in a clear, concise, complete, and correct manner. It must deliver your message in a clear and understandable manner. The course will assist you in identifying the types of writings that fall into this category, as well as the methodologies and persuasive approaches required to produce a well-written business document.
 Register Now Find Out More 
Gerald Peries A/L V. A. Peries
Date: 21 & 22 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Handling Full Set Of Accounts By Gerald Peries A/L V. A. Peries
This course would enable new as well as existing accounting personnel, administration personnel to appreciate and understand the steps in the accounting process, from source documents to the preparation of financial statements. Knowledge in these areas will enable them to be more effective at their job functions.

In today’s computerised accounting environment, accounting staff perform very specific duties as part of the accounting function.  They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, general ledger, etc.  As a result, they are often very focused in their respective areas but may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result, the accounting personnel do not see the physical transaction actually taking place.  This may lead to a lack of understanding of the accounting process which can lead to making errors.  A thorough knowledge of the accounting process will enable the staff to better understand the process thus contributing more effectively to the recording process.

This course is also suitable for administration staff, secretaries and other clerical personnel, who perform some basic accounting functions but have limited knowledge of accounting.

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Ng Yong Hooi
Date: 21 & 22 September 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Emotional Intelligence For Personal Effectiveness @ Work By Ng Yong Hooi
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

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Aslini Abdullah
Date: 27 September 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Supervising & Managing Effectively By Aslini Abdullah
The effective supervisor can multiply the value and benefits s/he contributes to the organization by developing high morale, objectives are met, all members of the team are informed of their jobs, enforce all company policies and regulations and making a continual effort on work method improvements.
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Aslini Abdullah
Date: 4 October 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Multiply Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

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Gerald Peries A/L V. A. Peries
Date: 5 & 6 October 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Cash Flow Management Workshop By Gerald Peries A/L V. A. Peries
In today’s uncertain business environment, it is crucial for all businesses to have a tighter control of their cash flow. This would enable them to survive these troubling times while preparing themselves for the recovery.

Profits may have to be sacrificed in place of cash flow.

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Aslini Abdullah
Date: 11 October 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Positive Work Attitude At Workplace By Aslini Abdullah

To develop staff towards effectiveness through personal goal setting and to instill confidence and positive values thus portraying the right personality of a corporate organization

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Devindran A/L Raju
Date: 12 October 2022 (Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Mastering INCOTERMS 2020 By Devindran A/L Raju
International Chamber of Commerce (ICC) has launched International Commercial Terms (Incoterms) 2020, the newest edition of the renowned trade terms for the delivery of goods, providing certainty and clarity to business and traders everywhere. The new rules become effective from 1 January 2020. Incoterms are "Terms of Sale" which define the obligations, risks, and costs of the seller and buyer for delivery. They are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation. 

Since Incoterms define the obligations of the seller and the buyer regarding delivery, transfer of risk, loading of the goods, export or import clearance, conclusion of transport contracts, Incoterms rules are an essential tool in the negotiation of international contracts. The choice of an Incoterms has a direct impact on the allocation of cost and risk. 

This course will suit both beginners and those who have more than a basic understanding of Incoterms 2020.
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Maria Valantine Rao A/P Subaramaniyam
Date: 12 & 13 October 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
Location Map
Online Training:- Improve Business Writing Skills With Confidence Workshop By Maria Valantine Rao A/P Subaramaniyam
The ability to communicate your ideas to prospective customers or top management is highly dependent on your ability to deliver your proposal utilising excellent writing abilities. It is necessary to write in a clear, concise, complete, and correct manner. It must deliver your message in a clear and understandable manner. The course will assist you in identifying the types of writings that fall into this category, as well as the methodologies and persuasive approaches required to produce a well-written business document.
 Register Now Find Out More 
Ng Yong Hooi
Date: 12 & 13 October 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
Location Map
Timeless Time Management Strategies Workshop By Ng Yong Hooi

If you are like most people who spend their life in a frenzy of activities, but achieve very little, it simply shows that you are not concentrating your efforts on doing things that matter the most – things that will give you the results you’ve been looking for.

This workshop is to invite you to examine yourself and analyze how you use your time on a daily basis, while discovering the importance of planning, goal-setting and prioritizing. In addition, it will help you to regain ‘extra’ hours, function more effectively at work with less stress and frustration, and achieve greater work-life balance.

 Register Now Find Out More 
Devindran A/L Raju
Date: 13 October 2022 (Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Best Practice in Inventory Management By Devindran A/L Raju
Inventory is an idle stock of physical goods or materials that contain economic value, and are held in various forms by an organization in its custody awaiting packing, processing, transformation, use or sale in a future point of time. Inventory management is a very important function that determines the health of the supply chain as well as the impacts the financial health of the balance sheet. 

Every organization constantly strives to maintain optimum inventory to be able to meet its requirements and avoid over or under inventory that can impact the financial figures. Inventory is always dynamic. Inventory management requires constant and careful evaluation of external and internal factors and control through planning and review. 

This course is suitable for staff of all grades that require knowledge and skills in Inventory Control and Management.
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Pagadala Cyril Papiah
Date: 17 & 18 October 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- HR Planning, Recruitment & Employee Retention Workshop By Pagadala Cyril Papiah
The workshop focuses on the areas of HR planning which involves planning for the right number and quality of employees, developing and writing effective job descriptions and specifications, designing self-selecting job advertisements, designing simple employment tests, preparing questions for interviews, carrying out the interview, evaluating responses, and selecting the right employees in a comprehensive way.   

Participants will take part in a roleplay on the interview proceedings, evaluation of the interview and selection 
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Aslini Abdullah
Date: 18 October 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managerial Skills For Secretaries By Aslini Abdullah

A secretary’s role is to assist management to do the job-in other words help the manager to achieve results.

To understand Management is to understand corporate cultures. It is the Art of getting people to work as a team-effectively and harmoniously.

Top secretaries who have made the grade into Management have the entry qualifications, the right personality and have usually commanded the respect of their peers and superiors.

Secretarial teachers too, must have managerial skills if they are to teach secretaries to handle their jobs effectively.


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Devindran A/L Raju
Date: 19 & 20 October 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Fundamental of Warehouse/Store Operations & Safety By Devindran A/L Raju
Warehousing facilities play a vital role in the overall supply chain process. A warehouse is also called a distribution centre. Businesses that are involved in storing of physical goods are in need of an effective warehouse management practices. Such practices are necessary to ensure the safely delivering of products from the chain supplier to the consumers. The practices must be reliable, easy to use and most importantly, it should fit the company’s budget. 

Warehouses as an industrial facility evoke the image of a simple operation moving materials around with forklifts, powered hand jacks, conveyors or by hand. As a result, when safety or security fails, warehouse losses can be tremendous varying from liability on stock and penalties to law suits by injured employees and even facility shut-down and business closures. The Warehousing Safety and Security covers in detail the different aspects and requirements of safety and security in the warehouse.

By taking the necessary steps to see the project through from start to finish, the result will be a facility that operates efficiently, uses space effectively, maintains cost control and safety. The course will suit both beginners and those who have basic understanding on warehouse/store operation & safety.

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Ng Yong Hooi
Date: 19 & 20 October 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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The NON-Negotiable Negotiation Skills Workshop By Ng Yong Hooi

We have all been involved in situations that required us to negotiate whether at home or at work, and in today’s business environment. The importance of successful negotiation cannot be overstated. Whenever we attempt to close a sale, deal with customers’ complaints, reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships, we are negotiating.

This workshop will attempt to discuss the finer nuances of negotiation and prepare you to become a conscious communicator in order to arrive at a suitable outcome.

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Aslini Abdullah
Date: 25 October 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Resolving Conflicts At Work Through Win-Win Strategy By Aslini Abdullah
Conflict is not the same as discomfort. The conflict isn’t the problem- it is when conflict is poorly managed is the problem.

Few of us enjoy dealing with conflicts-either with bosses, peers, subordinates, friends, or strangers. This is particularly true when the conflict becomes hostile and when strong feelings become involved. Resolving conflicts can be mentally exhausting and emotionally draining.

But it is important to realize that conflict requires resolution is neither good nor bad. There can be positive and negative outcomes. It can be destructive but can also play a productive role for you personally and for your relationships- both personal and professional. The important point is to manage the conflict, not to suppress conflict and not to let conflict escalate out of control. Many of us seek to avoid conflict as a critical aspect of creativity and motivation.

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Aslini Abdullah
Date: 8 November 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Dealing With Complaints Objectively By Aslini Abdullah
Dealing with complaints objectively will give an a opportunity to maintain loyal customers

Some customers are more difficult to deal with than others. Few customers are inherently rude or mean, although some may be. Usually when a customer is mad, rude, challenging or otherwise difficult to help, there is a reason.

The fact of the matter is that most customers are great. They are friendly, understanding, and tolerant. They are also knowledgeable, demanding, conscious of the value of their time, and hold high expectations for quality of product and service. You as service providers should never take these customers for granted.

Even when customers are wrong or difficult you must respect their perception and treat them with respect.

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Devindran A/L Raju
Date: 9 & 10 November 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Integration of Supply Chain & Logistics Management By Devindran A/L Raju
Supply Chain Management (SCM) involves optimizing your operations to maximize both speed and efficiency. Supply chain management influences your ability to satisfy the expectations of your customers and achieve competitive advantage. It determines the effectiveness and efficiency with which you handle ordering, production, storage and distribution activities. Because of the vital role SCM plays within organizations, employers seek employees with an abundance of SCM skills and knowledge. SCM impacts customer service by making sure the right product assortment and quantity are delivered in a timely fashion. 

Logistics is the main component of SCM. Logistics can be considered as a tool for getting the products and services where they are needed and when they are desired. It involves the integration of information, transportation, inventory, warehousing, material handling, and packaging. 

The operating responsibility of logistics is the geographical repositioning of raw materials, work in process, and finished inventories where required at the lowest cost possible. Promptness is of utmost importance, as delayed delivery can result in significant losses to the recipient of the consignment in most cases. This course is suitable for staff of all grades that seeking to increase their knowledge and skills in this area. 

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Ng Yong Hooi
Date: 9 & 10 November 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Communication & Negotiations Skills Workshop By Ng Yong Hooi
We have all been involved in situations that required us to negotiate whenever we attempt to close a sale, deal with customers’ complaints, reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships. Effective communication and negotiation skills are the basis for building positive and productive relationships with our internal and external customers.

This workshop will attempt to discuss the finer nuances of negotiation and prepare you to become a conscious communicator in order to arrive at a suitable outcome.
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Gerald Peries A/L V. A. Peries
Date: 10 & 11 November 2022 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Effectively Managing Your Company Financial Workshop By Gerald Peries A/L V. A. Peries
Increasingly, all executives, especially those moving into managerial level need to understand and apply financial know-how in their daily work and know how the business’s operation activities are being captured in the financial reports and what can they do to help improve the business performance.

Gaining financial acumen as part of the management skills is very important for anyone wishing to progress up the career path in any organisation, regardless of their current role and responsibilities.

This practical training is designed to provide an introduction to accounting and the basic financial knowledge and skills to help you be a step ahead when it comes to taking on more responsibilities in the future, including financial analysis and management for your company.

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Pagadala Cyril Papiah
Date: 14 & 15 November 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Income Tax MTD/PCB Calculations + EPF & SOCSO Contributions & Claims By Pagadala Cyril Papiah
The EPF Act 1991 is a retirement scheme for employees. The SOCSO Act 1969 is an insurance scheme for Malaysian employees for employment injury or invalidity. Both employer and employee are required by law to contribute to EPF and SOCSO. Both schemes have benefits for employees and there are rules on how to avail of them.

The Monthly Tax Deduction (MTD) scheme is a compulsory pay-as-you-earn (PAYE) scheme whereby employers are required to deduct employees’ tax on a monthly basis using the schedule, formula, approved vendor software or e-calculator methods.    
     
This workshop describes the wages / remuneration for which there should be deduction and contribution for SOCSO, EPF and MTD; and also describes the benefits under SOCSO and EPF. Other employee tax issues are also discussed.

It also demonstrates how the MTD is computed using the manual formula method so that the participant is able to explain to other employees the process; and answer the golden question: ‘why does MTD vary from month to month?’.

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Ng Yong Hooi
Date: 16 & 17 November 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Essentials Presentation Skills For Effective Delivery Workshop By Ng Yong Hooi

For many of us, any types of business presentations can be one of the great challenges of communication at work. With limited amount of time, we are expected to give the audience what it wants, from information to inspiration. As such, having the right preparation and delivery techniques truly matters in determining our success.

This workshop aims to help participants overcome the fear of public speaking and to guide them in preparing, organizing and delivering their presentations effectively so that they come across clearly and connect positively with the audience.

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Aslini Abdullah
Date: 22 November 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training - 5 Star Customer Service Workshop By Aslini Abdullah
In today’s competitive business world, the primary differentiation between one company and another is service. With never-ending demands stemming from every direction, most people choose to hear, rather than listen, and in some occasions, the message can be misunderstood, resulting in costly errors in monetary terms and in some instances, professional relationships too get jeopardised. 

Participants who attend this workshop will be coached to become better speakers and listeners, and will also be able to get other people to listen better to them. These skills, once mastered, is an effective tool which helps people avoid misunderstandings, increases the quality of customer service, develops concentration skills and creates solid professional and personal relationships.

To give an insight into Quality Customer Service and applying appropriate techniques in dealing with customers and effectively and professionally through telephone and e-mails.

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Maria Valantine Rao A/P Subaramaniyam
Date: 23 & 24 November 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Improve Business Writing Skills With Confidence Workshop By Maria Valantine Rao A/P Subaramaniyam
The ability to communicate your ideas to prospective customers or top management is highly dependent on your ability to deliver your proposal utilising excellent writing abilities. It is necessary to write in a clear, concise, complete, and correct manner. It must deliver your message in a clear and understandable manner. The course will assist you in identifying the types of writings that fall into this category, as well as the methodologies and persuasive approaches required to produce a well-written business document.
 Register Now Find Out More 
Aslini Abdullah
Date: 29 November 2022 (Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Managing Communication Effectively Through Workable Techniques By Aslini Abdullah
To communicate appropriately when approaching different personalities. Different techniques to be utilized based on the situation. When appropriate techniques are used, productivity can be improved. All these can be achieved through motivation, giving and receiving feedback to the respective individuals.

Deter emotional trigger words that may offend an individual instead use objective words and statements that encourage harmony within the team.

Deal with conflicts based on the circumstances, focus on objectives rather than being personal. Be assertive when dealing with situations rather than contemplating and not achieving results.

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Aslini Abdullah
Date: 6 & 7 December 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Effective Filing & Record Management At Workplace By Aslini Abdullah

Filing & Record Management is part of an effective office management system. Paper work overload in office is a daily challenge in most company.

Records/Paperworks need to be kept for regulation purpose and also for future reference. Without a strategy or know how to file/store those massive paperwork, it would be a nightmare in most company. It must also be easy to locate any paperwork as needed.

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Aslini Abdullah
Date: 13 & 14 December 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Essential Skills For Effective Managers/Supervisors Workshop By Aslini Abdullah
Managing is about achieving results through the work of other people. A manager/supervisor has a dual responsibility-first for personal self-development, and second for creating the best managerial climate to stimulate the development of those people whom he/she is directly responsible.

The chances of being an effective manager/supervisor depend to a large extent on how clearly one understand the nature of their job.

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Ng Yong Hooi
Date: 14 & 15 December 2022 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
The Armada Petaling Jaya Hotel (Near Asia Jaya LRT Station)
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Effective Interpersonal & Communication Skills Workshop By Ng Yong Hooi
Whether you are a technical or non-technical professional, communicating with others is an essential part of the job. Communication is not just putting across a language but incorporates culture and all aspects of human relations. The way people interact at the workplace dramatically affects morale, teamwork, productivity, customer relations and ultimately the organization’s bottom line.

This workshop aims to help participants understand how perception affects communication success and to acquire powerful interpersonal communication tools and principles to manage workplace diversities and maximize all business interactions.

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Devindran A/L Raju
Date: 15 & 16 December 2022 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- 5S Concept At Workplace By Devindran A/L Raju

5S is the name of a workplace organization method that uses a list of five (5) Japanese  words: seiri, seiton, seiso, seiketsu, and shitsuke. The 5S pillars provide a methodology for organizing, cleaning, developing, and sustaining a productive work environment. In the daily work of a company, routines that maintain organization and orderliness are essential to a smooth and efficient flow of activities.

This methodology encourages workers to improve their working conditions and helps them to learn to reduce waste, unplanned downtime, and in-process inventory. While some Lean Six Sigma (LSS) practitioners consider 5S a tool, it is more than that. 5S is a visually-oriented system of cleanliness, organization, and arrangement designed to facilitate greater productivity, safety, and quality. When fully implemented, the 5S process increases morale, creates positive impressions on customers, and increase efficiency of an organization.

Employees will feel better about where they work, the effect on continuous improvement can lead to less waste, better quality and faster lead times. Besides increase productivity, improves quality, reduces cost, 5S also contributes for delivery on time, improves safety and improves morale. 5S is not a list of action items, but is an integrated concept of actions, condition and culture. To get the greatest success, the nature and implication of each “S” need to be understood by each employee from the top level to bottom and should be regularly practiced.

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Pagadala Cyril Papiah
Date: 19 & 20 December 2022 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- The Malaysia Labours Laws Workshop (With Recent Changes) By Pagadala Cyril Papiah

The primary laws governing employees are the Employment Act 1955 (EA) and the Industrial Relations Act 1967 (IRA). The EA deals with employment while the IRA deals with dismissals.       

In this workshop participants will learn about the various entitlements and rights and obligations of employer and employee. They will also learn about how to handle discipline under the Industrial Relations Act 1967. They will also learn how to conduct the domestic inquiry under the law.       

The workshop is delivered by a seasoned practitioner who has mastered the art of delivering legal workshop in a straight forward way without the heavy legal complication of explanation. Thus participants will find it very easy to master the subject.    

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Aslini Abdullah
Date: 20 & 21 December 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- How Administrator Manage The Office Professionally (Administrative and Clerical Skills) Workshop By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude.
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Aslini Abdullah
Date: 27 & 28 December 2022 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
ON LINE TRAINING
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Online Training:- Multiply Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

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