|
 |
 |
|
| Date: 11 & 12 March 2021 (Thursday & Friday) |
|
| Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm |
|
| Venue: |
|
 |
|
 |
|
| Online / Virtual Training:- Multi-Tasking Skills for Managing Daily Work Challenges By Sri Devi Panchacharam |
|
It is an unavoidable fact that, at various stages in our lives, we will find ourselves in the stressful situation of having too much to do in too little time. The one thing which tends to happen when we have work overload is that we neglect to manage our time properly. Real life takes over and we no longer ‘have time’ to manage our time! Yet it is at times like this that excellent multi-tasking skills are needed the most.
Multi-tasking are crucial elements required by everyone in their business and personal life. Having said that, great care and emphasis needs to be placed on selecting the right tasks to multitask. One needs to be aware that some tasks require complete and utmost concentration. Without planning your time and prioritising what is important to you, it is impossible to identify which activities that are most productive and which activities can be multitasked. Where we are not focused on the elements that make us effective, we can begin to waste time and energy on the myriad of mundane tasks that tend to appear and this can lead to stress and anxiety. This is where the multi-tasking skills come in handy: to complete routine tasks during our down time in the most efficient manner possible.
It is really important to understand where you are spending most of your time and if you acknowledge that time is being wasted or you are spending time on less productive things, think of methods to overcome this. Prioritising your tasks in accordance with the techniques discussed in this training is the first step in planning your time. This training course will provide you with an awareness of the areas that you can improve in your day to day planning, as well as giving you some tips on practical multitasking strategies for dealing with popular time management issues.
|
|
|
|
|
  |
|
 |
|
|
|
 |
|
| Date: 22 & 23 March 2021 (Monday & Tuesday) |
|
| Time: Session 1 (Monday): 9:00am to 12:30pm Session 2 (Monday): 2:00pm to 5:30pm) Session 3 (Tuesday): 9:00am to 12:30pm Session 4 (Tuesday): 2:00pm to 5:30pm |
|
| Venue: |
|
|
|
|
|
| Online / Virtual Training:- Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey |
|
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:
1. The ability to apply creative thinking to the gathering and analyzing of information.
2. The ability to look at problems critically
3. The ability to communicate effectively that make sense based on available information.
4. The ability to commit yourself to do an excellent job
5. The ability to co-operate with others and therefore others love to work with you.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
|
|
|
|
|
|
|
|
|
|
|
 |
|
| Date: 24 & 25 March 2021 (Wednesday & Thursday) |
|
| Time: Session 1 (Wednesday): 9:00am to 12:30pm Session 2 (Wednesday): 2:00pm to 5:30pm) Session 3 (Thursday): 9:00am to 12:30pm Session 4 (Thursday): 2:00pm to 5:30pm |
|
| Venue: |
|
|
|
|
|
| Online / Virtual Training:- Shipping Procedures, Documentation & INCOTERMS 2020 Workshop By Devindran A/L Raju |
|
Knowledge of import and export procedures is a key part of the supply chain process. Various types of documentations are involved in export & import activities. It is therefore important to understand the role of each document and its requirements in international trade. Exporter/Importer are also required to comply the documentary requirement of exporter /importer and his country.
These requirements also keep on changing. Irregular documents creates problems and result into delay in delivery of the goods. Incoterms are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation.
This 2 days workshop will provide a complete and comprehensive insight into import & export procedures, Shipping Documentation & Incoterms. The course will suit both beginners and those who have more than a basic understanding of import & export regulations.
|
|
|
|
|
|
|
|
|
|
|
|
|
| Date: 25 & 26 March 2021 (Thursday & Friday) |
|
| Time: Session 1 (Thursday): 9:00am to 12:30pm Session 2 (Thursday): 2:00pm to 5:30pm Session 3 (Friday): 9:00am to 12:30pm Session 4 (Friday): 2:30pm to 5:30pm |
|
| Venue: |
|
|
|
|
|
| Online / Virtual Training:- Mastering The 10 Qualities of High Emotionally Intelligent People By Tee Keng Chai, Casey |
|
If emotional intelligence (EQ) sounds like an oxymoron to you, that’s understandable. We tend to think of our emotions and our intelligence as two separate things. But put them together as emotional intelligence, and it’s essentially a different way to be smart because it’s “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically” according to the dictionary definition. The term was made popular by psychologist Daniel Goleman in his book Emotional Intelligence: Why It Can Matter More Than IQ, in which he redefines what it is to be smart. In the book, Goleman lays out five components of emotional intelligence.
A common question that is often asked about Emotional Intelligence is …. “Can EQ be learned?” We have all experienced or have met people that seem to be naturally gifted at controlling or recognizing their emotions. These individuals seem to understand how to put others in a comfortable place, or get them engaged, or even to give another person whatever it is that they need at that time.
The good news is that while some people have EQ as a natural talent, for those that don’t, EQ skills can be learned. There has been some clear and focused research that supports this fact. People can learn how to interact more effectively at work and increase their emotional intelligence. To make this happen, an individual needs to be personally motivated to do this. Individuals need to first have a handle of where they are starting from (assessment) and then understand which of the five components of EQ need the greatest attention.
|
|
|
|
|
|
|
|
|
|
|
|
|
| Date: 1 & 2 April 2021 (Thursday & Friday) |
|
| Time: 9:00am to 5:00pm |
|
| Venue: |
|
 |
|
|
|
| Management & Leadership Skills for Supervisors & Managers Workshop By Tee Keng Chai, Casey |
|
| This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.
You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.
As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.
Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!
|
|
|
|
|
|
|
|
|
|
|
|
|
| Date: 5 & 6 April 2021 (Monday & Tuesday) |
|
| Time: 9:00am to 5:00pm |
|
| Venue: |
|
|
|
|
|
| Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey |
|
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:
1. The ability to apply creative thinking to the gathering and analyzing of information.
2. The ability to look at problems critically
3. The ability to communicate effectively that make sense based on available information.
4. The ability to commit yourself to do an excellent job
5. The ability to co-operate with others and therefore others love to work with you.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
|
|
|
|
|
|
|
|
|
|
|
|
|
| Date: 19 & 20 April 2021 (Monday & Tuesday) |
|
| Time: 9:00am to 5:00pm |
|
| Venue: |
|
|
|
|
|
| Develop Superior Customer Service Skills Workshop By Sri Devi Panchacharam |
|
Most of us do realise that customer service is of supreme importance. But do we really understand, that it relates directly to the company’s bottom-line? We live in a world of instant-connectivity. It is not uncommon to see posts in Facebook or Tweets which expresses grave dissatisfaction to services received by a certain company, and suddenly, its big news! Before you know it, the potential revenue loss due to this can skyrocket beyond control.
Very often, customer service executives are not told- they have one of the most, if not the most important job in the company. They are being entrusted to hold fort, and single-handedly manage the company’s reputation. This course serves as a tool for the participants to understand the importance of their jobs, learn the cardinal rules of customer service, telephone etiquette, handling irate customers and a variety of other skills which improve their on-the-job performance. As a result, companies can ensure that their service standards will always be uniformly upheld, whilst boasting a superior five-star customer service executives and managers.
|
|
|
|
|
|
|
|
|
|
|
|
|
| Date: 21 & 22 April 2021 (Wednesday & Thursday) |
|
| Time: 9:00am to 5:00pm |
|
| Venue: |
|
|
|
|
|
| The Consultative Selling Skills Workshop By Tee Keng Chai, Casey |
|
The Consultative Selling is an international sales training programme. This training teaches your sales personnel’s not to become a product pusher but become a consultant to the clients.
This programme will coach the participants to apply the professional and most excellent sales stars. The basic belief of this programme is that we are responsible to awaken and utilise the potential stored within us. Our past success becomes our enemy if we settle for what we have. Do not let what you cannot do interfere with what you can do. In essence, we must refuse to be satisfied with our last accomplishment or discouraged by our present failure or obstacles because potential never has a retirement plan.
Participants will be learning The Consultative Selling Skills and begin to set goal and achieve them when they know how to use the power of their mind to achieve effective selling and negotiation skills to complete a deal. Participants will learn the selling strategy to build relationship, discover clients’ needs, presenting proposals and handle objections as well as closing the sales.
.
|
|
|
|
|
|
|
|
|
|
|
|
|
| Date: 21 & 22 April 2021 (Wednesday & Thursday) |
|
| Time: 9:00am to 5:00pm |
|
| Venue: |
|
|
|
|
|
| Bengkel Pengurusan Operasi Gudang & Stor By Devindran A/L Raju |
|
Kemudahan Gudang/Stor memainkan peranan yang penting dalam proses rantaian bekalan keseluruhan. Gudang juga di kenali sebagai pusat pengedaran. Perniagaan yang terlibat dalam menyimpan barang-barang fizikal memerlukan satu amalan pengurusan gudang yang berkesan. Amalan itu adalah perlu untuk memastikan produk selamat disampaikan daripada pembekal rangkaian kepada pengguna.
Amalan-amalan tersebut yang mestilah releven, mudah untuk digunakan dan yang paling penting , ia perlu sesuai dengan anggaran kos syarikat. Dengan mengambil kira bahawa gudang boleh menjadi pelaburan modal terbesar syarikat dan juga tempat menunggu sebelum produk sampai pelanggan.
Pengurusan Gudang dengan baik dan terancang menawarkan pelbagai kelebihan dalam usaha untuk kekal berdaya saing . Dengan mengambil langkah-langkah yang perlu untuk dari awal hingga akhir, hasilnya akan menjadi sebuah kemudahan yang beroperasi dengan cekap, menggunakan ruang secara berkesan , mengekalkan kawalan kos dan pada akhirnya, mencapai matlamat utama jangkaan organisasi. |
|
|
|
|
|
|
|
|
|
|
 |
|
| Date: 22 & 23 April 2021 (Thursday & Friday) |
|
| Time: 9:00am to 5:00pm |
|
| Venue: |
|
|
|
|
|
| Accounting Skills For NON-Accountants Workshop By Danny Lim Tou Kenn |
|
Increasingly, all executives, especially those moving into managerial level need to understand and apply financial know-how in their daily work and know how the business’s operation activities are being captured in the financial reports and what can they do to help improve the business performance.
Gaining financial acumen as part of the management skills is very important for anyone wishing to progress up the career path in any organisation, regardless of their current role and responsibilities.
This 2-day practical workshop is designed to provide an introduction to accounting and the basic financial knowledge and skills to help you be a step ahead when it comes to taking on more responsibilities in the future, including financial management for your department.
|
|
|
|
|
|
|
|
|
|