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| Date: 25 & 26 August 2025 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| The Consultative Selling Skills Workshop By Tee Keng Chai, Casey |
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The Consultative Selling is an international sales training programme. This training teaches your sales personnel’s not to become a product pusher but become a consultant to the clients.
This programme will coach the participants to apply the professional and most excellent sales stars. The basic belief of this programme is that we are responsible to awaken and utilise the potential stored within us. Our past success becomes our enemy if we settle for what we have. Do not let what you cannot do interfere with what you can do. In essence, we must refuse to be satisfied with our last accomplishment or discouraged by our present failure or obstacles because potential never has a retirement plan.
Participants will be learning The Consultative Selling Skills and begin to set goal and achieve them when they know how to use the power of their mind to achieve effective selling and negotiation skills to complete a deal. Participants will learn the selling strategy to build relationship, discover clients’ needs, presenting proposals and handle objections as well as closing the sales.
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| Date: 10 & 11 September 2025 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| People Management & Conflict Resolution By Aslini Abdullah |
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People Management refers to the way those in leadership positions, such as managers & supervisors, are able to influence and direct the behavior of team members to achieve organizational goals.
Effective people managers process various skills that enable them to motivate and lead employees.
Learning what these are and how you can develop them can be helpful in advancing your career.
Here we define, provide examples of people management skills, list steps for improving them and discuss how you can highlight them in your workplace and when applying for jobs.
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| Date: 22 & 23 September 2025 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Mentoring, Coaching & Counseling Skills Workshop By Raja Abdul Halim Raja Shah Kobat |
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Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter’s professional and/or personal development.
Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee.
Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.
The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback.
To enhance managers or supervisors on behavioral coaching skills with appropriate techniques in order to build better rapport with the staff and ultimately to produce efficient and effective work.
Behavioral Coaching is the key to creating a more open organization, one that values people- their skills, ideas and contribution- and genuinely seeks to empower individuals. To have effective behavioral coaching it must happen at every level in the organization.
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| Date: 29 & 30 September 2025 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Creative Thinking & Innovation By Raja Abdul Halim Raja Shah Kobat |
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Creative thinking begins with the generation of ideas. If you are to have the broadest perspective on a situation, at some point you will need to consider the different viewpoints of all the people involved.
The skill of deliberately shifting your point of view to accommodate those of others will allow you to create a more complete list of the factors, consequences and options involved.
In the phase of generating ideas, right-brain functions are most helpful. Have you ever struggled to solve a problem and found the answer “popped” into your head while you were out shopping or jogging or when you woke up the next day. That is because it was released from left-brain control and turned over to your right-brain insight.
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| Date: 1 & 2 October 2025 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Stress Management & Techniques To Overcome Workplace Pressure By Aslini Abdullah |
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Dealing with stress at work objectively with necessary measures to increase productivity.
Learn how to take charge of your life and health today. Achieving a healthy, well-adjusted and enjoyable life is finding the right balance between activity and rest, challenge and boredom
Simultaneously be conscious of mental health wellness to perform productively at work and overcome workplace pressure.
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| Date: 8 & 9 October 2025 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| 5 Star Customer Service Workshop By Aslini Abdullah |
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In today’s competitive business world, the primary differentiation between one company and another is service. With never-ending demands stemming from every direction, most people choose to hear, rather than listen, and in some occasions, the message can be misunderstood, resulting in costly errors in monetary terms and in some instances, professional relationships too get jeopardised.
Participants who attend this workshop will be coached to become better speakers and listeners, and will also be able to get other people to listen better to them. These skills, once mastered, is an effective tool which helps people avoid misunderstandings, increases the quality of customer service, develops concentration skills and creates solid professional and personal relationships.
To give an insight into Quality Customer Service and applying appropriate techniques in dealing with customers and effectively and professionally through telephone and e-mails.
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| Date: 13 & 14 October 2025 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Improve Your "5Cs Skills" At Work By Tee Keng Chai, Casey |
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What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:
1. The ability to apply creative thinking to the gathering and analyzing of information.
2. The ability to look at problems critically
3. The ability to communicate effectively that make sense based on available information.
4. The ability to commit yourself to do an excellent job
5. The ability to co-operate with others and therefore others love to work with you.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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| Date: 13 & 14 October 2025 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Enhancing Leadership Skills At Work By Raja Abdul Halim Raja Shah Kobat |
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Leaders are self-confident and inspire self-confidence in others. Leaders project personal dynamism. Leaders know how to speak in a way that moves others to action. Leaders know how to nurture and coach others. They help others to be more creative. Leaders build teamwork among their followers.
Leadership deals with persuading, inspiring, motivating others and spearheading useful changes. A leader creates a sensible vision for others, and then directs them towards achieving that vision. To be a leader, the people they are attempting to lead must have confidence in them and give them their support and commitment. They need support and commitment to achieve company objectives, as well as those of their own organizational unit.
To enable managers to develop their leadership skills by encouraging and inspiring and teams to give their best to achieve a desired result.
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| Date: 15 & 16 October 2025 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Achieving Productivity Through Efficiency & Effectiveness By Aslini Abdullah |
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Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising, those who are only able to achieve minimum standards will be identified for something less in the company.
The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.
In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.
With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.
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| Date: 20 & 21 October 2025 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Have A Nice EQ Day!! (Emotional Intelligence Seminar) By Tee Keng Chai, Casey |
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Would you like to be more effective in your work and in your personal life?
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us manage, adjust, and strike out ahead of the rest.
By now, emotional intelligence (EQ) needs little introduction? EQ research and experience validate its importance as a critical factor in personal and business success. The need for emotional intelligence increases with higher levels of responsibility, such as management or parenthood, and becomes even more important with groups, such as work teams. EQ is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed.
Have a nice EQ day is a step-by-step program for increasing your emotional intelligence using the four core EQ skills - self-awareness, self-management, social awareness, and relationship management. With that, we are one step ahead in achieving goals and living our life to the fullest. |
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